South Point Dodge Chrysler Jeep Ram

It was great as it has been in the past, I appreciate Eder Garcia who greeted me , he is alway pleasant & informative all the to my exit. Which is awesome customer service in my eyes & keeps me coming ba Eder Garcia who greeted me , he is alway pleasant & informative all the to my exit. Which is awesome customer service in my eyes & keeps me coming back. More

I was notified by text that there was a safety recall on my vehicle. They had me in within a week (as they had to order the parts) and had it fixed the same morning I took it in. my vehicle. They had me in within a week (as they had to order the parts) and had it fixed the same morning I took it in. More

TERRIBLE DEALERSHIP!!! DO NOT GO HERE. Honestly not worth the head ache. Every single person in the service department from management down is rude, stubborn, and immature. Never have i delt with more rude s the head ache. Every single person in the service department from management down is rude, stubborn, and immature. Never have i delt with more rude service staff. Expect to be RIPPED OFF here and charged for hidden things. Turn around and save yourself the head ache More

Poor service, took an extra hour for my Jeep to be taken to service than originally quoted. Had to get updates myself and when told I had a hard time to leave by, this was ignored. to service than originally quoted. Had to get updates myself and when told I had a hard time to leave by, this was ignored. More

I think the work is ok but being in tune with the customer is poor. Purchased a two service special on prior visit. This time their response was, we have no record, you have already used, it has expi customer is poor. Purchased a two service special on prior visit. This time their response was, we have no record, you have already used, it has expired. I was out $87. I feel sure I was cheated out of $87. I have been in lockdown over 4 months and son in law took my Jeep for service m. It was embarrassing for him to try and deal with the rejection. More

I Purchased a 2020 Ram 1500 on July 4th and waited a while to give a review to see if my experience or the customer service got any better, it did not. I’ve always been a Ford guy and wanted to give Dod while to give a review to see if my experience or the customer service got any better, it did not. I’ve always been a Ford guy and wanted to give Dodge a try. I do like the truck, how could I not, it’s brand new, however I will NEVER purchase another vehicle from Southpoint Dodge. I’ve been passed around to literally 7 different people from the moment I walked in. The tires I ordered were wrong, they tried to charge me on aftermarket things that were agreed upon in the price. They absolutely will not return a phone call, in fact the only call I’ve gotten from them is because they couldn’t find the keys they misplaced on my trade in. I have called and called, no return calls from anyone and the only way I was able to get my spare set of keys or to find out any information about my vehicle is to drive to the dealership. I’m 50 years old, purchased a lot of vehicles for myself and family and this is by far the worst experience ever. If your considering a Dodge, don’t go to Southpoint. More

Nickel & Dimed I took my Jeep Grand Cherokee in for an oil change, tire rotation, and alignment. The number on the bill was $150 higher than the quote I received whe I took my Jeep Grand Cherokee in for an oil change, tire rotation, and alignment. The number on the bill was $150 higher than the quote I received when I dropped the car off. There were small nickel and dime items on the bill like oil disposal. I'm getting charged for them to throw out garbage. On top of that they do not wash your car after it is serviced. Compared to other dealerships and service centers I've used I was very disappointed. More

GREAT FRIENDLY PERSONNEL. . my service advisor ANTHONY JUAREZ TAKES GOOD CARE OF ME AND MY RAM EVERY TIME I COME IN. I bought 3 Ram tk JUAREZ TAKES GOOD CARE OF ME AND MY RAM EVERY TIME I COME IN. I bought 3 Ram tk More

Was met as I stepped out of my car.Was kept well informed during diagnosis process. Was repaired fast and right. Will come back again during diagnosis process. Was repaired fast and right. Will come back again More

Very bad customer service, can never get through and speak to an actual person on the phone. Said I needed an oil change in order to troubleshoot and then still did not fix the problem I was having. Nev speak to an actual person on the phone. Said I needed an oil change in order to troubleshoot and then still did not fix the problem I was having. Never should of bought a Jeep in the first place. It’s been in twice for the same issue. More