South Point Dodge Chrysler Jeep Ram

I brought my 2021 Promaster 2500 in for service on 11/21/25 with under 55k miles. The vehicle would not come out of 1st gear. 25 days later, they claimed that they replaced the transmission under warr 11/21/25 with under 55k miles. The vehicle would not come out of 1st gear. 25 days later, they claimed that they replaced the transmission under warranty. 6 days later and 90 miles we returned because again the transmission wouldn't come out of 1st gear. Justin Frazier assured us that the previous transmission has actually happened, and again replaced the transmission under warranty. Now less than 2 months later the vehicle will not move forward in Drive. More

I purchased a 2024 RAM 1500 from them that I have since traded in. I have been calling them since October 2nd trying to cancel my extended warranty and get refund fed the unused portion that I am entitled traded in. I have been calling them since October 2nd trying to cancel my extended warranty and get refund fed the unused portion that I am entitled to. Every phone call went to a different voicemail. I left messages and have yet to receive a call back. I finally called sales and spoke with a sales manager. He wanted to put me through to a voicemail to leave a message. I explained this was not acceptable. He finally gave me a specific email I was told I was to email and they would send me the form I needed to complete. A few days went but and I received an email that stated the person that does this was off due to a family matter. While I am sorry to hear this, is there only one person at this dealership that does this? I have heard nothing else. I have even emailed the person who did finally email me back asking for an update and no response! The customer service e is horrible and I will never purchase a car from this dealership again! More

The worst! Predatory sales practices, horrible service dept. We love our truck but will never gotomthis dealership again. Predatory sales practices, horrible service dept. We love our truck but will never gotomthis dealership again. More

Shady sales tactics. Went back and forth for a week, set up and appointment, they confirmed the appointment leading up to (and an hour before the morning of). Showed up t Went back and forth for a week, set up and appointment, they confirmed the appointment leading up to (and an hour before the morning of). Showed up to the “bait and switch”. Unfortunate as I had a great experience purchase other vehicles from sales reps that are no longer there. More

Dishonest, and unprofessional. They will lie and cheat, and steal from the public. Unorganized crime. Unethical and immoral. They will lie and cheat, and steal from the public. Unorganized crime. Unethical and immoral. More

Received car with damage, already a bad start. This is my second oil change and both times it took hours for such a simple task, both times I was asked if I could leave the car and come back, inst This is my second oil change and both times it took hours for such a simple task, both times I was asked if I could leave the car and come back, instead of providing adequate service their go to move is to inconvenience the customer by taking multiple vehicles and making multiple trips for again a simple oil change. They also charge a premium for this pathetic service. I'm back less than 30 minutes later because the simple work was done wrong. More

I was very impressed with the treatment of this dealership. Darnell Nunez was very polite, calm and patient. He and the finance person went out of their way to get me a good deal on a reasonable mo dealership. Darnell Nunez was very polite, calm and patient. He and the finance person went out of their way to get me a good deal on a reasonable monthly payment and warranty. Very quick to get financed here. It took them less then an hour and drove home very happy with my purchase. More

Went to the parts department and asked for mopar brand differential fluid and limited slip additive, they sold me a BG additive and said that is what they use in the service department. After changing the differential fluid and limited slip additive, they sold me a BG additive and said that is what they use in the service department. After changing the diff fluid I now have clutch chatter and noise from the rear end that has been progressively getting worse over the past week. They don't even carry the mopar brand additive and refused to give me a refund on the $15 additive, even as a goodwill gesture. I was willing to buy the mopar additive but they do not have it. I do not recommend this dealership! More