
South Oak Dodge Chrysler Jeep
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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This dealership is a refreshing honest place to do business. Was looking for a 2021 jeep wrangler Willys addition, went to two other dealerships, one of them I dealt with on the Internet which is loca business. Was looking for a 2021 jeep wrangler Willys addition, went to two other dealerships, one of them I dealt with on the Internet which is located in Streamwood Illinois they give you an extra low price then they refused to tell you the real price of the vehicle. The second dealership worked up a price told me they would call me back and never did. The third dealership where I know the general manager also refused to call back with a price. I know there’s a shortage of vehicles due to the computer chip shortage, what it’s not a way to keep a customer. When I went to the Internet and found South Oak Dodge dealt with Shannon, who is very informative going back-and-forth with the information, then she put me in touch with one of her top salesman Ron who I met after he offered me a deal, then called me back with a better deal because the first deal was not the one I wanted. I went into the dealership the vehicles was there ready to drive they were not pushy at all I was given an honest out the door price for the vehicle no options no extras, very honest very informative. We made a deal went into finance to see Barb we were quickly handled, we came back later in the day to talk to another finance man named Leo after we talk to Bobby in finance earlier in the day to finish the deal very nice all the paperwork was ready for my wife and I to sign vehicle was ready everything was taken care of as it should’ve been very professional very quick very informative. A no nonsense, get it done no pressure dealership this is the way dealerships should run. Will always recommend them to everyone. Plus this is the only dealership I know if it gives you a 10 year powertrain warranty at no extra charge hopefully this warranty will never be needed but it’s nice to know they give it to you something to think about when you’re buying a vehicle spending that kind of money that is how confident they are in the in the vehicles they sell. More
This is the third and fourth car we have purchased from South Oak. Customer service is the reason we keep going back. Most recently we worked with John Lipe who was not only professional and knowledgeabl South Oak. Customer service is the reason we keep going back. Most recently we worked with John Lipe who was not only professional and knowledgeable but also delivered the car we wanted with our desired terms. Highly recommend Kohn Lipe and South Oak More
Had a great experience of purchasing a Jeep Compass with John Lipe. Gave a brief explanation of what I wanted and he found the perfect vehicle. In the past he has also helped my parents and my brother in la John Lipe. Gave a brief explanation of what I wanted and he found the perfect vehicle. In the past he has also helped my parents and my brother in law. Don't feel pressured to buy made me feel comfortable and a dealer I can trust. Would definitely buy here again and would recommend this dealer More
Will never even consider shopping here again. Found almost the exact Wrangler I was looking. Talked to a sales person and made sure it was available and asked if the price online was correct. Drove 2 h almost the exact Wrangler I was looking. Talked to a sales person and made sure it was available and asked if the price online was correct. Drove 2 hours to go and see it and when sat down to discuss price and financing they quoted me at 3k more than what was listed online. When asked about price was told it was because of supply and demand and would not honor price listed on website. Worked with John and he simply read information off the window sticker. Could do that on my own. More
John was very knowledgeable on the product, the current incentives and the inventory he had and scheduled to arrive. He was also considerate of my time. Great to work with him. incentives and the inventory he had and scheduled to arrive. He was also considerate of my time. Great to work with him. More
Great experience- John from the sales department did a phenomenal job of walking us through the available vehicles and options. You could tell he was VERY knowledgeable and cared very much about what was phenomenal job of walking us through the available vehicles and options. You could tell he was VERY knowledgeable and cared very much about what was best for me and my family, not just making a sale. Jonathan from the service department came by a number of times during our time there and provided some valuable recommendations for us to consider as well. We’ve bought cars from South Oak before , and will continue to do so because of the people like that who work there. More
Just traded in an older vehicle for a newer vehicle and the service we received from John Lipe was fantastic. We would do business here again. We never felt pressured into anything and we got what we were the service we received from John Lipe was fantastic. We would do business here again. We never felt pressured into anything and we got what we were asking for and more. More
This place is a joke. I had an extended warranty on my dash pad and Jeep called South Oak while I was on the line and told them this warranty has been extended due to covid. The service advisor insisted i dash pad and Jeep called South Oak while I was on the line and told them this warranty has been extended due to covid. The service advisor insisted it was expired even though Jeep assured him it has been extended. An appointment was finally set up for South Oak to take pictures and email to Jeep. They took the pictures but refused to email them. I ended up going out of my way to Pearl Dodge where the warranty was handled professionally. Now I brought my Jeep in to South Oak for an oil change after which I had an oil leak. I brought it back and they said they need to write me a quote for replacing the oil filter housing adapter. I said no, there was no leak before the oil change you need to replace what you broke. I was told this is a common problem and no fault of theirs. In doing some research I found that the housing is to be tightened to 18.4 ft lbs and over tightening may crack the housing adapter. South Oak has been the only one to change my oil in the past 3-4 years. I feel it is their fault and they need to fix it. More