
South Oak Dodge Chrysler Jeep
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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We were car shopping and visited 5 dealerships the same day. They were the worst. They insisted on checking my credit before they can say the price of the vehicle! Staff at first impression is very nice bu day. They were the worst. They insisted on checking my credit before they can say the price of the vehicle! Staff at first impression is very nice but have no knowledge of the products they sell which is very unprofessional. It took an hour.(mind they weren’t busy at all at that time) before we could go and see a vehicle we were interested in. What a waste of time. Salesman called me 2 days after we were there to follow up. I told him we already bought the car somewhere else. After asking what we bought he tried to guilt trip me. When I start telling him my feedback of the experience there, we’ve got disconnected. I called back, ask for him to find out if we got disconnected or did he hang up on me. He said he dropped the call!- That I was rude and disrespectful and I was cussing at him (I used word BS- which was used at our visit there too). He started telling me he doesn’t care where I bought the car. When I asked for the store manager he said I don’t need to talk to a manager- I’m talking to him now. I called the dealership again and asked for the store manager. The store manager was trained in being polite but he really didn’t care at all. He offered me a free oil change- we bought a brand new car with first 5 free oil changes). Bad, bad, bad place to bring your business to. I had better experiences buying from a cheap pay here buy here car lots than from this place selling expensive vehicles. Go somewhere else. It’s worth driving few extra miles and be treated right than come to South Oak and deal with ignorance and arrogance. More
Very knowledgeable salesman. Courteous service. Extremely great warranty!! Fair prices. Will take good care of you. Courteous service. Extremely great warranty!! Fair prices. Will take good care of you. More
Our salesman, John Lipe, was very nice and very very patient with us through the entire visit. Leo from finance was also very nice and helpful. We are very happy with our experience and our brand new Pa patient with us through the entire visit. Leo from finance was also very nice and helpful. We are very happy with our experience and our brand new Pacifica More
Very poor service don’t communicate to the customer about their vehicle who ever this Jarrett is a liar he told me my vehicle was being worked on this was July 13 told me he would call me the following Tuesd their vehicle who ever this Jarrett is a liar he told me my vehicle was being worked on this was July 13 told me he would call me the following Tuesday july18 with a update about my vehicle well he never did so I gave it a couple more days trying not to rush the job called so called Friday and they kept playing phone tag at this point I’m on 10 went up there July 25 and was informed that they had put my vehicle back together and had never did the job now here come the service manager Mark who was clueless to the situation he running around trying to find out what happened still don’t know so now a new tech is working on my vehicle they are so full of crap up there I’m thinking about purchasing a new vehicle but I wouldn’t give them the time of day let alone my money this place sucks More
This is my 4th time dealing with John Lipe and as always it was wonderful experience it was wonderful experience More
This is the third car we are leasing from South Oak and John Lipe. The entire process was seamless from building our car to the home delivery of it. Highly recommend John and South Oak! John Lipe. The entire process was seamless from building our car to the home delivery of it. Highly recommend John and South Oak! More
John Lipe was my salesperson and he was great! He has a great voice for radio too. He made the process super seamless and did NOT come off as a sleezy car sales guy. No wonder he’s won 7 Sales Lea He has a great voice for radio too. He made the process super seamless and did NOT come off as a sleezy car sales guy. No wonder he’s won 7 Sales Leader of the Month awards between 2017-2021. More
Quick friendly service. This is the shortest time I have ever experienced while doing a trade in for a new car! This is the shortest time I have ever experienced while doing a trade in for a new car! More
We purchased a Dodge Caravan from South Oak back in 2017 & had such a great experience that we came back to them. We traded that same van in for a new Jeep. Our sales rep, John Lipe, was fantastic, as were & had such a great experience that we came back to them. We traded that same van in for a new Jeep. Our sales rep, John Lipe, was fantastic, as were all the employees we dealt with. Never once did we feel pressured, which is a big reason why we came back. This dealership is well worth the 45 minute drive for us. We have peace of mind knowing we worked with some very honest & trustworthy people. Highly recommend! More
Do you want a car? John Lipe is all you need! The car we wanted was backordered, so for the months we have waited, John has become a part of our daily/weekly discussion John Lipe is all you need! The car we wanted was backordered, so for the months we have waited, John has become a part of our daily/weekly discussions. A phone call/sms away, he always had updates about our car. Did I tell you he brought the car to our home? We live an hour from the dealership, but we chose it because of John and he didn’t disappoint us! This man is the description of the perfectionism and professionalism! More