
South Oak Dodge Chrysler Jeep
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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My experience with South Oak Dodge was good in reference to the friendless of the employees. Scott Chenoweth and Lisa were very friendly and a pleasure to work with. When I came to the dealer, I didnt r to the friendless of the employees. Scott Chenoweth and Lisa were very friendly and a pleasure to work with. When I came to the dealer, I didnt realize that the lower sticker price that includes 3 incentives was criteria which most of us do not meet. It was my fault for not looking closely at the small lettering and I'm not blaming South Oak. But, I know when I looked on line, that lower price for the 2012 Challenger for $25,800 is what lured me in. I do know what to look for next time... I think dealerships should only list the higher price bolded and list the lower price with incentives in small lettering. I was angry about it at first, but I love the car and I went ahead with the purchase any way. So, my fault for not reading the fine print. I am dissapointed with the trade in value I received on my 2011 Kia Sorrento. Blue Book listed it at 21,000 and South Oak only gave us 18,000. So, with thinking initially the price of the car was $25,800; and I would at the least receive at least 19,000 for trade in, I didnt plan on putting money down to be able to afford the payments. So, when the sale is almost complete, the car is $30,000; I only get $18,000 for my trade which put me in a situation I couldnt afford unless I gave $1,000 down. All I wanted really was to keep my payments under $400 without a down payment. But, I went ahead with the sale anyway. I think we could have received at least $19,000 for our trade. The suv was in good condition, no accidents and not that many miles. I will say though that Lisa did find interest rates for me a little lower, which I did apprecitate bringing my payments to $416.00. Scott also worked with me in getting another $1,000. So, I thought about it some more, and I think overall, South Oak is good dealership. They did try to work with me getting money knocked off here and there. Just not happy with trade in. That extra $1,000 could have really helped me. More
I had been searching for months for a new truck and every dealership I visited promised one thing on the phone but another story when I actually came in. one dealer that I had bought 3 cars from acted as if dealership I visited promised one thing on the phone but another story when I actually came in. one dealer that I had bought 3 cars from acted as if they had never heard of me. I had spoken via email with South Oak Dodge but had not visited due to the distance from my house. On Saturday morning Shanon called me again and I decided to finally drive the hour to see if they could get CLOSE to what I wanted. when I arrived Shannon introduced me to Al who listened to my situation and found 2 vehicles that he thought we could work with. During the test drive I knew I had found the perfect vehicle for my needs but was apprehensive about the cost. Once inside Al listened to my situation and came to me with an offer that I just could not believe! Every secret wish I had made in the months of searching was taken care of in one conversation, no running back and forth and no more haggling. I have the vehicle I have wanted for years at a price that I never imagined I could get. I will never work with another dealership again. Thank you Al and Shannon! More
Robert Booth salesman and Ray Cioe Manger were great to work with on my last dodge ram purchase. They were informative, responsive, trustworthy, and respectful. I would definately go back to South oak an work with on my last dodge ram purchase. They were informative, responsive, trustworthy, and respectful. I would definately go back to South oak and work with Robert and Ray again. Scott More
Leo Estrada was the Sales Representative that assisted us with our purchase. Leo was very nice and attentive. He was very knowledgeable about the cars he showed us. with our purchase. Leo was very nice and attentive. He was very knowledgeable about the cars he showed us. More
Very happy with the overall experience. All the people were very nice and worked really hard to get things done. Very good people to work with and i will be back in the future. Thanks again! were very nice and worked really hard to get things done. Very good people to work with and i will be back in the future. Thanks again! More
Leo was a very professional, mannerable, and honest. He understood that we were looking for something economical on gas. We felt at ease with Leo. The process of getting a new car was not long and tediou understood that we were looking for something economical on gas. We felt at ease with Leo. The process of getting a new car was not long and tedious. I can't wait to send my family and friends to Leo. More
Because I like the people there and they are very fair. Mavin has proven himself time and time again to be very fair and loyal to this customers. He's a true winner and a very hard worker in the sales as f Mavin has proven himself time and time again to be very fair and loyal to this customers. He's a true winner and a very hard worker in the sales as far as I see as a repeat customer of South Oak Dodge. He bring you his best in full and heart efforts of being there for his customer. Lisa is the best finance manager very friendly that is very good in getting it done. Her personality is outstanding to each every customer a true blessing for South Oak Dodge. She is a wonderful excellent business professional she make it a joy to buy a South Oak Dodge product0. I had a problem with my radio on the third day when my sales person Marvin wasn't there another great young man salesman by the name of Dave Brown help me as a true courtesy. He figure it out show me a great thing about the car radio Thank You Dave Brown He's a great person for South Oak Dodge. To all the members they have great attitudes to help all customers and very friendly that what make business have repeat customer such as myself coming back again and again South Oak Dodge is AAA dealer More
Jim Matt made the new car buying experience a treat instead of a treatment! My wife and I felt very comfortable working with Jim and never felt the typical sales pressure we experienced at other deale instead of a treatment! My wife and I felt very comfortable working with Jim and never felt the typical sales pressure we experienced at other dealers. Jim showed us a number of vehicles which we also test drove. After much research and visiting online Ram sites my wife and I decided to order a vehicle through Jim. Jim was very patient with us as we made several changes to the "build" before finalizing. We ended up receiving an additional $2000.00 incentives we were'nt expecting when the vehicle was delivered at South Oak Dodge. Upon delivery Jim brought us out to our new vehicle and explained in detail the operation of every device installed including in-depth instructions concerning blue tooth, sirus, navigation, HDD storage, memory seat/mirror settings and much more! I will highly recommend South Oak Dodge to my friends and family! Dave & Tami More
Pleased to have worked with Kendall, I told him what I wanted and he got it done. No non-sense, straight forward. After visiting dealerships for 2 weeks it was nice to finally deal with someone who didnt wanted and he got it done. No non-sense, straight forward. After visiting dealerships for 2 weeks it was nice to finally deal with someone who didnt want to waste my time. More
We found buying a car anew experiance and was not as hard as we thought it would be Jim Matt was a god send to us and really was helpfull with the Purchase of our Jeep Thank you all so much and we will s as we thought it would be Jim Matt was a god send to us and really was helpfull with the Purchase of our Jeep Thank you all so much and we will send all our friends to South Oak Dodge& Jeep! Thanks again for the wonderfull treatment we recieved from all of ! Yours Truly Laurence/ Shirley McGrath More