South Oak Dodge Chrysler Jeep

Al Kotarba treated me like I was family and made me feel like I was at home. Made buying a new car easy. I'm completely satisfied with my purchasing experience and would definitely recommend my family and f like I was at home. Made buying a new car easy. I'm completely satisfied with my purchasing experience and would definitely recommend my family and friends to shop South Oak Dodge !!! Have to add Lisa Castillo not only having a great smile made the dreaded financing part a breeze... Thanks to you both ... Steven Pilny More

Very respectful! Could not believe the way I was being treated at several other dodge dealerships in the area. I went to south oak after talking to a close friend of mine, and hearing how they handled he treated at several other dodge dealerships in the area. I went to south oak after talking to a close friend of mine, and hearing how they handled her process. Could not be more satisfied with the work and attention to detail that Leo Estrada showed us! I WILL be returning to these guys in the future for any of my car buying needs, and I recommend anyone who is looking to be treated fairly and with respect to visit the guys at south oak. Thank you! More

Dave Brown and Shannon did a great job and were easily better than the competition. They won on service, ease to work with and price/trade-in value. better than the competition. They won on service, ease to work with and price/trade-in value. More

I started my experience with South Oak via the internet - I was doing some research on a Chrylser 200 for my father and requested an e-quote. Shannon Guest called immediately after receiving my request. Sh I was doing some research on a Chrylser 200 for my father and requested an e-quote. Shannon Guest called immediately after receiving my request. Shannon was very helpful and answered all my questions. When we arrived at the dealership we were assisted by Robert Booth, he was very accomodating and worked to get a car in my father's price range. My father was originally interested in the Chrysler 200 and Bob tried to find one is his price range - when he couldn't get down to my fathers price, Bob suggested we look at the Avenger which he said we could probably get in the range my father wanted to pay for a car with his trade in. The Avenger was a almost the same as the 200 and my father was happy with it. We had been to a another dealership where we were treated poorly, as though we were idiots who didn't know the first thing about buying a car just because I am a woman and my father is elderly. I didn't experience anything like that at South Oak, we were treated respectfully and I felt the price was fair - I would definitely consider buying another car here. More

As a consumer for a new vehicle I was skeptical to the process of buying from a dealership that I had not dealt with before, having bad experiences before with other dealership. Well it was time to buy a process of buying from a dealership that I had not dealt with before, having bad experiences before with other dealership. Well it was time to buy a new vehicle, a Jeep is what I had in mind. I called several dealerships for quotes. Most of the response were basically to call them by phone, however South Oak Jeep/Dodge/Chrysler had caught me at home and ask me to test drive their vehicle. As I came to the dealership’s door, I was warmly greeted and was directed to the person I talked to on the phone. The negotiation was carried out by the sale person, Robert Booth. The first thing about Robert is his professional mannerism and interest in meeting to my needs. We went for a test drive in a Jeep Wrangler Sport automatic. I was impress by the vehicle’s all out performance. As we returned to his desk we worked out the price which I of course wanted the lowest price I can negotiate with him. The price was still too high for my price I had in mind, Robert than went to his manager to see if he could bring the price down a bit. He return and explain the details as to what my monthly payment would be, but I was set on the sale price. He then proceed to show me the rebate I would get from my employer and this will bring the price down plus lowering the sale price to meet my ideal price I had in mind. This was all done on paper in which I did not get a copy of. Anyway I wanted a white or silver vehicle, non was in stock of course. Robert made a few calls and got a manual transmission, Commando Green Jeep for me. I was satisfied but it will only be available on the next two days. Well I arrived the third day to pick up the vehicle and was please with it. Back to the negotiation again, I ask to the selling price of the vehicle again to confirm. I was confused to the higher price at the top of the “pre-contract” page. Robert explained the rebate was included in the sale price and was deducted in a another column below. After he explain this to me I was satisfied to sign the contract. I was warmly greeted by the financial personnel, we sat and she tried to sell me a extended warranty, I declined, no hassle, fine! The only problem I has was obtaining insurance since the dealership does not offer a temp. insurance. I waited two hours for the paperwork to be faxed to the dealership, no fault of the dealership but terrible assistance from the personnel of the insurance company. Well I need to get the vehicle to my home, since I arrived alone. Robert offered to follow me back with the Wrangler and another car to follow behind him, I offer to drive him back but he declined. All in all this is the best experience I ever had with a dealership in my life, and Robert Booth should get a big bonus from his employer for his exceptional work he had done for me. Thanks. More