South Houston Nissan

THINK TWICE BEFORE PURCHASING FROM SOUTH HOUSTON this dealership sells certified cars that are still in need of major service. I purchased a Certified 2019 Nissan Armada on 09/28/2023 and it was my un dealership sells certified cars that are still in need of major service. I purchased a Certified 2019 Nissan Armada on 09/28/2023 and it was my understanding that certified meant all things were a go (oil, brakes, etc.) yet after arriving home I felt "some type of way" and took my vehicle to Sterling McCall Nissan to have it checked out. On, October 3rd Sterling McCall performed a routine check and the vehicle was in need of 4 items (an oil change, a tire rotation, a brake flush along with four sets of brakes). How is this possible when I specifically requested a certified vehicle because per the Nissan website "CPO vehicles are used Nissan cars, trucks, and SUVs that have a clean, non-branded title and that pass a comprehensive inspection. Nissan requires these cars to be less than 6 years old from the initial in-service date and have fewer than 80,000 miles on the odometer." Any lay person would assume that a comprehensive inspection would mean that the brakes were good, that the vehicle wasn’t in need of an oil change and that the tires had been rotated. Yet this isn’t what happened. In fact this certified vehicle had four red flags attached to it when the routine maintenance check was performed at Sterling McCall Nissan and after notifying South Houston over three days ago (one via overnight delivery) I still haven't heard a word from this dealership. To all you potential car buyers out there, imagine if the dealership sells a certified vehicle that is need of repairs what they will sell you? Desperate times call for desperate actions and this dealership is all about the MONEY not the service. Would I shop here again - NEVER Would I recommend this dealership or the sales person to my worst enemy - NO Bypass this dealership and look for one that is better at revealing details rather than hiding. More

Leonardo arias was so professional friendly, great communication skills . I will definitely send him my friend and family. communication skills . I will definitely send him my friend and family. More

Customer service was amazing. My salesman Leo Aries was very knowledgeable and I would recommend him to everyone! 10/10 My salesman Leo Aries was very knowledgeable and I would recommend him to everyone! 10/10 More

Absolutely the worst car dealership in Houston. They flat out lie to you over the phone on an advertised vehicle and make you drive to dealership all the way to gulf Fwy and then change the price b They flat out lie to you over the phone on an advertised vehicle and make you drive to dealership all the way to gulf Fwy and then change the price by more than 20% when you get there. Do not believe anything that they advertise or anything that they tell you over phone. It is all lies. I have bought a lot of new cars in my lifetime and have never encountered this level of bait and switch. More

Drove 2 hours for a vehicle I called about, that was supposed to be 55k l, of course they say that isn't correct. Then knowing it's late they send me to finance without telling me if they can get my pay supposed to be 55k l, of course they say that isn't correct. Then knowing it's late they send me to finance without telling me if they can get my payments where I want. I've never had a dealership work that way. Waited 3 hours because there was only one guy and kept asking if they lowered the price, and about my payments and they didn't want to tell me anything except to wait. Even the finance guy said it's never done that way and I don't know they'd make you wait coming from out of town. The worst experience. More

The service depth. was great. Joshua in the service took care of me on my 2020 Sentra was great. Joshua in the service took care of me on my 2020 Sentra More

I’m giving a 1 star because 0 stars isn’t an option. They offer internet cheap prices that are just to get you in the door. They admitted it. They add crazy fees to make you spend more. Once you agree o They offer internet cheap prices that are just to get you in the door. They admitted it. They add crazy fees to make you spend more. Once you agree on a price they sneak extra fees in without telling you. You go through the signing process with no explanation and are hurried through. When you realize they overcharged you it’s too late. They overcharged me 1900.00 over what I agreed on. The manager and general manager do not care and could care less about customer service. DO NOT BUY FROM THEM. More

This is the worst customer service. The Manager at service department need more training on how to be professional. They stole my license plate cover and put in theirs without asking my The Manager at service department need more training on how to be professional. They stole my license plate cover and put in theirs without asking my permission. Customer service is the worst will never go back. I am making a police report. Bc I’m they took something of mine without asking permission. The whole operations there needs training on how to give customer service. The last 2 times I went for an oil change customer service was the worst. Never ever will j go there don’t Go there they are worst ! More

I had a great experience at South Houston Nissan. Will, my salesperson was extremely nice and very knowledgeable about the car I was interested in buying. The entire team at South Houston Nissan wa Will, my salesperson was extremely nice and very knowledgeable about the car I was interested in buying. The entire team at South Houston Nissan was friendly and did their best to accomodate my needs. Thank you to Will for making my car buying experience a great one! More