South Houston Nissan

This is the email I received on 10/8/2010: My name is This is the email I received on 10/8/2010: My name is Venessa Little. We received your information from car.com letting me know you are looking to This is the email I received on 10/8/2010: My name is Venessa Little. We received your information from car.com letting me know you are looking to finance a vehicle. We can help. We have an approval for you from the bank. No matter what your situation is we can help. We have so many finance programs that there is not enough space in the message to mention them all. Our goal is to have our inventory, financing and fair trade value on your current vehicle to make this your best car-buying experience ever! We need to talk by phone to confirm your request and get the ball rolling. I will try to call you within the next hour, but you can call me in the meantime at (713) 943-4881. Venessa Little McDavid Nissan Finance Manager (713) 943-4881 (713) 948-3038 fax This is the email I sent her describing my visit: "Hi Venessa, I visited your location this Saturday. Janie with the Finance Dept, called me, she said to come there, that they are offering options for my situation and even if I don't have the down payment now, something could be arranged. When I arrived, I was approached by a salesperson immediately before I could even get out the car. I can't remember his first name. I believe his last name is of Middle Eastern descent. I spoke with him about who called me, why I came, who told me to come by (Janie), later he said he has no idea who that is. He did not direct me to the finance dept, to Janie, or even offer to. At first, I thought well maybe it was a way for me to come in, so if they can get me in the car I want and they can even finance me based on what Janie and your email said, of course I want the opportunity. He has me test drive the car that I like. Which was not easy task b/c I had my 9-month with me. But I thought "Hey I'll be driving off today in a new car!" He has me fill out a credit app. Which I thought I already did, since Janie called me and according to your email, I was already approved by the bank. He goes to the Finance Dept, and comes back asking for a $2,000 DP, I said I don't have that. $2000?? He goes back 2-3 other times, coming back within a minute from talking to your "finance manager" supposedly trying to see if it has to be 2K, keep in mind I can see him the glass door the whole time. And OF COURSE, he comes back with some story and I have to have a 2K down payment. First off, he didn't know, that I already financed on my own and was offered over 17K and less than $1,000 DP. But I thought if I financed through McDavid, it may be a little better. Now, I know that is NOT true. And that pissed me off that he tried to get me to pay more than what I have to. Now, if I would've been told that over the phone, that they are offering loans to people with my situation but it requires a large down payment, then of course I would say "No, thank you" and would've not come in and wasted your time or mine. Based on the information that was sent through car.com, it outlined my credit situation, and that's why you contacted me. If my credit was "that bad" and required such a large down payment or cosigner, I honestly don't think you or Janie would have contacted me. It would, of course, be a waste of time. If my credit was "that bad" why I was financed through a bank for a larger amount and for a lesser down payment? I again, after telling me I have to have a 2K down payment, asked for Janie, he said he doesn't know who that is. Then myself, being embarrassed, annoyed I drove all the way there with my child and wasted my time for over an hour, and lastly embarrassed by the whole situation, I asked is it even possible to trade in my vehicle. 2008 Honda Accord. Great condition. Recently appraised at a Toyota dealership for $13,500. $14,500 at a Honda dealership. He didn't even look at the car, not once, just glanced out of the window from our table and offered $12,000 because they use some NADA value or whatever. To be honest, he was not a good "fibber". But according to your email, "Our goal is to have our inventory, financing and fair trade value on your current vehicle to make this your best car-buying experience ever!". <----so 12K for an '08 Honda Accord is fair? I highly doubt that. So basically it was either 2K down payment or a cosigner. I could have figured that out myself, that's common sense as well. Seeing as I have been looking for a car for sometime now. Also, I feel like that could've been told to me over the phone. I live 45 minutes away from your location, and I drove all the way there thinking I could really be helped, and I wasn't. That is very disappointing. Gas in not cheap, nor my time, since I came in with young child, and was "jerked" around for over an hour. There is a 99.99999% chance I will not recommend this dealership to several of my friends and family members who currently drive Nissans and looking for a new Nissan. Especially my younger sibling who wanted to come with me, ready to purchase, I'm glad I didn't waste her time too. I felt like I was called with false pretenses, ie from your email: "We have an approval for you from the bank" <---Obviously not, because I didn't drive away with a vehicle. I feel and somewhat know I was just called to come in just so some salesman could meet his "How many people did you see today" quota. Very annoyed and disappointed. Not a good experience at all. Now, my credit has been pulled ONCE again because this." DO NOT GO THERE. THEY USE THE WHOLE BAIT AND SWITCH TACTIC. ITS WRONG!!! THEY ARE WRONG!! More

My Wife and I found the car we wanted there and saw the reviews were not tha great. We went to check it out anyway. We were put with a sales person named Wendy Miller. I can tell you we did have to haggle reviews were not tha great. We went to check it out anyway. We were put with a sales person named Wendy Miller. I can tell you we did have to haggle some what to get the price were we wanted. But Wendy was so great about the entire process. She was honest and up front with us and just a pleasure to do business with. I think people get mad about the first offer, but you gotta haggle. that is what it is all about. If you want to have a good experience, see Wendy Miller, she is awesome. Thank you Wendy!!!!!!! More

These people make it a game of trying to mislead the customer. Look over your contract carefully they will try to add fees while telling you they are subtracting them from the price. Watch out for Donn customer. Look over your contract carefully they will try to add fees while telling you they are subtracting them from the price. Watch out for Donny, he really is unscrupulous. When I asked for the general manager another employee pretended to be the GM. Again these people are really a bunch of would be thieves. More

they post attractive price on the internet. when you get their dealership and talk about the drive out price, they charge your ridiculous extra fee in addition to TTL. they even refused the cheaper price th their dealership and talk about the drive out price, they charge your ridiculous extra fee in addition to TTL. they even refused the cheaper price they post on craigslist. don't go to this dealership!!! More

Wow I thought I was the only one that had an AWFUL experience here. The people in this place offer nothing but bad service. I went in looking for a red titian, they said they don't have anymore. I sai experience here. The people in this place offer nothing but bad service. I went in looking for a red titian, they said they don't have anymore. I said ook, I guess the black one is fine. After negotiating for about 2 hours,(every time he would have to run to the back and ask his manager)the manager came out and started asking me all these rude questions. I can even remember him saying "Why do you even want a truck like that one? Do you even know what a dual exhaust is? I can get you a truck that isn't equipped as much so you can have a lower price." He was talking to me like I was xxxxxxxx. I even asked them about the 0% rate/5000 rebate and they told me it was only for the 08's. WHAT A LIE! There is so much more to this story that would seriously make GOD even want to jump down from heaven and give these guys a beating. To make a long story a short, just dont go to this dealership all they do is LIE LIE AND LIE, and the finace people, they are the worst, and will try to get your every last penny, read you paper work CAREFULLY. I didn't now I'm stuck with a 42g truck that was supposedly negotiated down to 35g. Oh and when I said I wanted 35g, and they finally "agreed" to it they kept making remarks like "wow your basically stealing...all you're doing is take take take.." Man I get mad just thinking about all this. Do yourself a HUGE favor and stay far away. I'm seriously thinking about taking action and try to get these people fired. More

Would I recommend this dealership? Not just "No" But "xxxx No". Stay away from this dealership as far as you can. Don't even know how to fill out simple form. Really check them out because what you w "xxxx No". Stay away from this dealership as far as you can. Don't even know how to fill out simple form. Really check them out because what you will find, including the manager/owner, is really working for the circus because they are a bunch of clowns. More

This was the worst dealership I have ever worked with. They are dishonest, and will lie, beg, and deceive all in the to make a sell. I even asked the manager how he can sleep at night knowing how bad he i They are dishonest, and will lie, beg, and deceive all in the to make a sell. I even asked the manager how he can sleep at night knowing how bad he is screwing people. He simply replied, "I sleep fine, especially after making a sell to people like you." What a jerk. By the way, after much ruckus, I brought my car back and have vowed to ruin thier reputation every chance I get. More