
South Houston Nissan
Houston, TX
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Was clearly promised deal over phone as well as e-mail. Drove 40 miles to find out it was just a bait to get me in. When I made an offer, I received the exact e-mail below: "I know we can 100% ...when Drove 40 miles to find out it was just a bait to get me in. When I made an offer, I received the exact e-mail below: "I know we can 100% ...when can you stop on in?? i will be here till9pm Cindy Garibay Internet Sales Manager David McDavid Nissan of Houston Office (713)943-4815 Direct (713) 943-4836 cgaribay@mcdavid.com" Following was my e-mail: Cynthia, So you can do $19.5k out the door with 0% for 60 months? I would like an exact number so I can come sign papers. Please confirm the price and I will drop by today. Thanks When I walked in I was directed to the fleet manager 'Waleed' who quickly said there was a miscommunication at which point I walked out. More
My experience was okay I would not call it the best. The price was really good the only problem we had was when they said they were going to detail the car they did NOT!! The car looked like they just rinse price was really good the only problem we had was when they said they were going to detail the car they did NOT!! The car looked like they just rinsed off the outside and the inside was not vacuumed or wiped down because there was white stuff on my dashboard. I would not recommend anyone else to this dealership because all they care about is selling cars instead of the customer. More
I really enjoyed working with Mr. Demerson, he was very friendly, honest and pretty quick compared to my last experiences. I will definitley recommend anyone looking for a vehicle to see Mr. Demerson. Th friendly, honest and pretty quick compared to my last experiences. I will definitley recommend anyone looking for a vehicle to see Mr. Demerson. Thank you. More
I have the most wonderful time at this dealership. They were all friendly and our Sales Consultant Barrette was the best I have ever had to deal with in 44 years. I am 62 now and believe me I have had my d were all friendly and our Sales Consultant Barrette was the best I have ever had to deal with in 44 years. I am 62 now and believe me I have had my dealings with dealerships and I can not remember walking away any happier then I am now. I love my new vehicle. It fits my needs and is heaven to drive. Should I buy another car I will certainly be returning to McDavid Nissan and I certainly hope that Barrette will be there when I return. More
NATH WAS SO NICE AND HELPFUL TO BUY A NEW CAR, THANKS FOR EVERYTHING I HOPE YOU CAN HAVE MORE EMPLOYEES LIKE HIM. I WAS CONFUSE ABOUT TO FIND THE RIGHT CAR FOR MY USE AND HE HELP ME TELLING WICH ONE WAS MY EVERYTHING I HOPE YOU CAN HAVE MORE EMPLOYEES LIKE HIM. I WAS CONFUSE ABOUT TO FIND THE RIGHT CAR FOR MY USE AND HE HELP ME TELLING WICH ONE WAS MY BEST CHOICE. More
Wiley was friendly, polite, and very helpful. I was nervous about going in to a dealership because they usually talk you into something way more than you walked in. Looking to buy. Wiley asked what I w nervous about going in to a dealership because they usually talk you into something way more than you walked in. Looking to buy. Wiley asked what I was looking for, showed me what had, and let me test drive what I liked. I was unsure of the approval process because my credit score was pretty low. He made me feel at ease and got me in the car I wanted. So much less stress than I expected. I would recommend. More
Patrick did an excellent job with us, he was courteous, answered all questions and was very attentive. Only drawback is a practice which I have noticed by many dealerships/manufacturers, which is to adver answered all questions and was very attentive. Only drawback is a practice which I have noticed by many dealerships/manufacturers, which is to advertise a price and list the specifications and then all trucks on the lot have bed sprayed which they charge extra, wheel locks which they will take off but are extra, etc. More
After reading the reviews online I was a little hesitant about going back to David McDavid but we took a chance and we are so glad Patrick was the first one to come and help us. The car we purchased didn't about going back to David McDavid but we took a chance and we are so glad Patrick was the first one to come and help us. The car we purchased didn't have tint or a spoiler like I wanted but by the next business day he had me back in there to drop the car off. I didn't want to bother him so I went straight to the service dept. and Patrick was there with a loaner car waiting for me. I came back the next day and my car was ready as promised. I am very satisfied with the service he provided and even happier with my new car!! More
Asked for bottom price of 2013 Rogue, told price as e-price of 25,050. Then when we started to do paper work they had a bunch of add ons that dealership had added to car. When I had asked for bottom e-price of 25,050. Then when we started to do paper work they had a bunch of add ons that dealership had added to car. When I had asked for bottom price, that is what I wanted, if they had been upfront with us from the beginning, would have purchased car. I do not play games with dealerships, should have already had add ons in the bottome price. Went to another dealer and bought a different car. More
I made an appointment to see a very specific model that was listed in their inventory, when I showed up the vehicle was not ready for sale. It had just gotten in and had not been through their inspection/ was listed in their inventory, when I showed up the vehicle was not ready for sale. It had just gotten in and had not been through their inspection/get ready department. The staff wasn't in an hurry to see what they could do to get this vehicle ready to sell to me. I walked in with every intention to buy, I had all of preapproval's done and even had cleaned out my Nissan Quest in case I decided to trade if I got a fair deal. Sylvia seemed preoccupied and not interested. I was given an e-price that wasn't honored when I asked before driving back over an hour because I did not want to waste my time. I called the new car sales manager to complain about my very bad experience and he wasn't much help. He gave me attitiude and didn't resolve anything. He was to get back with me and he never did. I would not recommend this dealership to anyone. Their business practices are deceiving and unprofessional. This place is not in touch with customer service but rather in high volume sales probably to other dealers. I bought from another dealership. More