South Houston Nissan

Horrible Experience!!! It was my 1st time buying from this dealership, & it will be my last. I bought a used Jeep Grand Cherokee for my wife. At the time of purchase we ask It was my 1st time buying from this dealership, & it will be my last. I bought a used Jeep Grand Cherokee for my wife. At the time of purchase we asked for a 2nd car key & was told that they don't have another. 3 weeks after the purchase the key fob started to go bad. Sometimes it would work, sometimes it would not. Then on the 29th day after the sale date, the key fob stopped working all together. Called my salesman & I was told to take it to the local Jeep dealership. So since the key wouldn't start the Jeep I had to call roadside assistance to tow the vehicle. The warranty would NOT cover the key replacement. After talking with my salesman & his manager they said there is nothing they will do. So after only 29 days , before I even got the license plates & made my 1st payment I have to pay $350 to replace the 1 & only key they gave us. I called over & over to try & get the situation resolved but was met with only the run around & poor customer service. I do NOT recommend this dealership to anybody in the Houston area. Once they have your money they couldn't care less what happens to you or if you ever come back... Buyer Beware. More

Liars. I drove in from Austin after having spoken with Rachel. (The only competent employee they have.) She told me the vehicle I was interested in was still I drove in from Austin after having spoken with Rachel. (The only competent employee they have.) She told me the vehicle I was interested in was still available, and set me up an appointment. She even attempted to follow up with me after my extremely unpleasurable experience. But when I arrived, the good experiences dropped off sharply. No one could direct me to my sales person, even when referred to by name. I got to looking at the vehicle, and realized it had lots of aftermarket parts. Now mind you this makes a fairly knowledgeable experienced car buyer nervous. That's when the sales manager approached me telling me the car was single owner carfax certified and that he was familiar with the carfax. Problem is, I was actually familiar with the carfax and it was a 4-owner car. I noticed it had an aftermarket lowering-kit, which can cause serious problems. And low and behold it did. The wheels were cambered in which causes tires to feather and wear out in hundreds of miles instead of tens of thousands. I decided to see what they had to say about it. They named one mechanic who "worked on it" then gave me a different mechanic. He told me the car was professionally done and the wheels were not cambered, when it clearly was. I had made up my mind that I was not making a purchase, but I decided to follow up on the rest of my experience. They brought me in and started to deal. They asked full price on the car, and offered me 1500 on my 2004 GMC Envoy XUV in very good condition with about 100,000. At that point I decided that I was interested in hearing anymore tomfoolery and left. More

No Responsibility There is no ownership of an issue at this dealer. It just gets handed off from one employee to the next to the next. When an employee commits a mist There is no ownership of an issue at this dealer. It just gets handed off from one employee to the next to the next. When an employee commits a mistake here, management separates the employee from the organization as if the employee is acting individually and not as a representative of the company any time a mistake is made. I'm really disappointed with this organization and I think their business license should be revoked. More

Fantastic A CAR BUYING EXPERIENCE LIKE NO OTHER! I cannot begin to say enough positive things about Nathan Birdow and Mcdavid Nissan and staff!! They simplified A CAR BUYING EXPERIENCE LIKE NO OTHER! I cannot begin to say enough positive things about Nathan Birdow and Mcdavid Nissan and staff!! They simplified the process that at most dealerships is a long drawn out stressful process with which seems like a process of jumping through hoops just to get a vehicle. Nathan guided me through each step of the process and got me into a brand new vehicle with payments in my budget within hours and I can safely say I DO NOT have the best credit. I would recommend to anyone looking for a fantastic car buying experience that this is the place to go!!!! More

Great Experience First time buyer for a used vehicle. Mr. Aguilar was very kind and informative of how the process worked. He spent a lot of time with us to make sur First time buyer for a used vehicle. Mr. Aguilar was very kind and informative of how the process worked. He spent a lot of time with us to make sure that we had selected the exact vehicle we wanted. I love the vehicle and I'm so glad that I stopped at David McDavid Nissan. I will be back. More

Great experience!!! I was looking around for a used car and i came across McDavid Nissan. Cesar Aguilar helped me out so much & made sure i got exactly what i was looking I was looking around for a used car and i came across McDavid Nissan. Cesar Aguilar helped me out so much & made sure i got exactly what i was looking for. I would definitely recommend this dealership to everyone. I got exactly what i was looking for, for the price i wanted!!!! More

Fraud And Tricks They advertised the car on eBay that I purchased. It was priced several thousand above KBB suggested price with 220,000 miles on it, but I offerred K They advertised the car on eBay that I purchased. It was priced several thousand above KBB suggested price with 220,000 miles on it, but I offerred KBB value and of course McDavid accepted my offer. I didn't realize that high miles was the least of my problems. It appeared to have been repaired by someone who knew how to make it run long enough to get through a couple test drives. A couple weeks after driving out of the lot, the office manager at David McDavid called me to tell me they would not send me my license plates unless I would take the car in for an inspection. No one expects a car advertised as "inspected" to only be driveable for a few weeks without another inspection. Mad as I was, I called back to confirm and when I was told the same thing, I took it in for an inspection. Wow! $4500 in repairs later I had a car I could legally drive. Needless to say David McDavid Nissan will be in the courtroom with me soon over this. More

MY GREAT EXPERIENCE I RECENTLY PURCHASED MY SECOND CAR..I MUST SAY IT WAS AN AWESOME EXPERIENCE.NOT AT ALL WHAT IM USED TO WHEN GOING THOUGH THE WHOLE BUYING PROCESS..MY I RECENTLY PURCHASED MY SECOND CAR..I MUST SAY IT WAS AN AWESOME EXPERIENCE.NOT AT ALL WHAT IM USED TO WHEN GOING THOUGH THE WHOLE BUYING PROCESS..MY CAR SALESMAN WAS VERY KNOWLEDGEABLE AND PROFESSIONAL. OVERALL THE EXPERIENCE WAS GREAT AND I WILL DEFINITLY REFER MY FREINDS... More