South County Dodge Chrysler Jeep Ram

A good experience overal Let me start by saying, this is Karen Stratmann and this is my truck even though my husband’s name is on it. I am the daily driver. Let me start by saying, this is Karen Stratmann and this is my truck even though my husband’s name is on it. I am the daily driver. More

Lack of committment I was told by the underwriter my taxes were included in the payment. They were not! Now I have to pay out of pocket taxes and I made myself very cle I was told by the underwriter my taxes were included in the payment. They were not! Now I have to pay out of pocket taxes and I made myself very clear when we were going over the contract. More

Not completely satisfied. I think it’s ridiculous to charge $150 an hour to “diagnose” what is wrong with a car. You have all those fancy gadgets that most could careless about I think it’s ridiculous to charge $150 an hour to “diagnose” what is wrong with a car. You have all those fancy gadgets that most could careless about but yet stick it to your customers. A car under warranty should be just that! Not let us charge $150 to tell you this is not covered. How is a seat belt buckle that causes the air bag light to come on and potentially malfunction not covered? Ridiculous!!!!!! More

Very Good The service was great and the employees were frendly and knew what they were talking about. I was comfertable dealing with them and felt like i w The service was great and the employees were frendly and knew what they were talking about. I was comfertable dealing with them and felt like i was with family. More

Warranty work Service was quick. Performed an oil change and tire rotation. Check in process was quick and they provided a shuttle driver. The service shop Service was quick. Performed an oil change and tire rotation. Check in process was quick and they provided a shuttle driver. The service shop was a positive atmosphere and clean. More

servcie center I received good service on an oil change. everything was explained and very good time. did not have to wait very long. Bill was explained in detail. I received good service on an oil change. everything was explained and very good time. did not have to wait very long. Bill was explained in detail. More

Organized, Fast and professional Mike followed up from from the start to the finish. He was out talking to the customers waiting in-line even before the shop opened letting not only m Mike followed up from from the start to the finish. He was out talking to the customers waiting in-line even before the shop opened letting not only myself but all the customers know what was going on. Great employee More

Pleasant Troy saved me from getting an unnecessary State Inspection. I appreciated his asking the year of my vehicle. I also liked the free Wi-Fi and refres Troy saved me from getting an unnecessary State Inspection. I appreciated his asking the year of my vehicle. I also liked the free Wi-Fi and refreshments. Comfortable chair and being able to catch up on emails and games made the wait not seem as long. More

Brand new Cherokee I had to replace a car that was in an accident. Jeff listened to me and was very helpful. In order to get everything I wanted and the right color, he I had to replace a car that was in an accident. Jeff listened to me and was very helpful. In order to get everything I wanted and the right color, he had to get it from another dealer. I’m very happy with it! More

Fast and friendly Very good. Mike was very friendly and helpful. I had a great experience. I would recommend your services department to someone I know. Great job. Very good. Mike was very friendly and helpful. I had a great experience. I would recommend your services department to someone I know. Great job. More