South County Dodge Chrysler Jeep Ram
St. Louis, MO
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New car sale Tyrel Ell was incredibly efficient, professional, and trustworthy throughout our interaction. I felt he was trying to service me and go to the max to Tyrel Ell was incredibly efficient, professional, and trustworthy throughout our interaction. I felt he was trying to service me and go to the max to finalize my sale, which he did! More
Kudos! My experience at South County Dodge was a huge plus. I felt like a family member because of the attention that I received by all personnel. My experience at South County Dodge was a huge plus. I felt like a family member because of the attention that I received by all personnel. More
fast and helpful oil change and tires rotated. mike was helpful and very professional and polite. we didnt stay at the service center but he offfered a shuttle if we n oil change and tires rotated. mike was helpful and very professional and polite. we didnt stay at the service center but he offfered a shuttle if we needed it More
Plesant They very helpful the service writer Mike explained very thing they would do besides the Oil change. Mike told me about how long the Oil change woul They very helpful the service writer Mike explained very thing they would do besides the Oil change. Mike told me about how long the Oil change would take and Mike was right on. More
What makes the service excellent? Mike makes the extra effort to take the time to 1) find out what I want and 2) give me the benefit of his experience and tell me what he believes I ne Mike makes the extra effort to take the time to 1) find out what I want and 2) give me the benefit of his experience and tell me what he believes I need, and then with my approval he takes action to make it happen. He is the reason that I go to South County Dodge, to buy my vehicles and to have them serviced. More
Oil change and recall Went in for an oil change, everyone was friendly and it was finished in a timely manner. They also took care of a recall that had just came out while Went in for an oil change, everyone was friendly and it was finished in a timely manner. They also took care of a recall that had just came out while I was there. More
Continued Great Service Once again, my service experience at South County Dodge Chrysler Jeep Ram was excellent! I was served using the express lane for a tire rotation/oil Once again, my service experience at South County Dodge Chrysler Jeep Ram was excellent! I was served using the express lane for a tire rotation/oil change. My service advisor, Mike Riley, advised that the dealership had just received a safety notice that applied to my vehicle. He asked if while I was here for normal service, I would want them to fix the item in the safety notice - he indicated that it would take an additional 45 minutes or so. Since I drive 2 hours to be in the STL area, I very much appreciated Mike's alertness to the new issue and consideration of my time. I definitely recommend using this dealership's service department. More
Great Service Dept I always get all my maintenance done here. Mike in the service department is the man. Always remembers my name right when I pull in. Does everything h I always get all my maintenance done here. Mike in the service department is the man. Always remembers my name right when I pull in. Does everything he can to make sure my car is taken care of. He’s even pointed out and fixed a few things that other dealer have done incorrectly. More
Sky slider roof repair. Took my 2012 Jeep liberty into this dealership for repair to a sky slider roof top. I asked if they were aware of any recalls for this type of roof h Took my 2012 Jeep liberty into this dealership for repair to a sky slider roof top. I asked if they were aware of any recalls for this type of roof he advised he didn’t think so. When I was asking questions regarding this type of roof he was very vague on how much the cost would be. I felt as if he thought I did not know what I was talking about. I did take the car in two days early then my appointment. I called and left several messages that were never returned after I was informed that the part would take about four days to get it. I called again on Friday morning 10 days after the vehicle had been in the service department to finally get a callback an hour before they were closing to let me know that the car was done. I want to pick it up the next day I was literally just given the bill and they pulled the car up. When I got home I realize the antenna was missing from the back of the car. I found the antenna in my front seat and attached it myself. More
Great job in timely manner. Every time I come here everyone is so helpful and nice. They always stand by their word and if it’s not done right they will fix it. Every time I come here everyone is so helpful and nice. They always stand by their word and if it’s not done right they will fix it. More