South County Dodge Chrysler Jeep Ram
St. Louis, MO
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Great Service Great professional service, they checked out the Jeep and evaluated its needs and suggested service. Service was completed before the designated time Great professional service, they checked out the Jeep and evaluated its needs and suggested service. Service was completed before the designated time of the completion. More
Listened to what I wanted MJ asked a few questioned and then listened to what I wanted. He showed me an option quickly and then readjusted his recommendation after getting fee MJ asked a few questioned and then listened to what I wanted. He showed me an option quickly and then readjusted his recommendation after getting feedback. I got what I need so good job. More
Friendly people not pushy good salesman Good dealers ship friendly people Good Financial department a great all-around experience and I would bye another vehicle from South County Dodge agai Good dealers ship friendly people Good Financial department a great all-around experience and I would bye another vehicle from South County Dodge again just a good experience More
A great buying experience We had a great buying experience. Our salesman was well informed and got us what we wanted at the right price. They also got us a good deal on our tra We had a great buying experience. Our salesman was well informed and got us what we wanted at the right price. They also got us a good deal on our trade in!! More
Superior quality We recently purchased a 2019 Jeep Renegade Latitude, and love this car. In addition, we received the best customer service we have ever experienced! W We recently purchased a 2019 Jeep Renegade Latitude, and love this car. In addition, we received the best customer service we have ever experienced! We plan to buy from South County Jeep from now on. More
Awesome experience thanks to Wayne We were in the market for a new car and decided on a Jeep Renegade. Found one on the website so went up to discuss pricing on it with Mike while it wa We were in the market for a new car and decided on a Jeep Renegade. Found one on the website so went up to discuss pricing on it with Mike while it was in transit to the dealership. When we got there Wayne met us outside and from there took great care of all our needs. He helped us make sure we were getting the best deal on the car. He didn't make us feel pressured at all to buy. When the car got in he made sure to take the time to show us everything about it before we left the lot. From start to finish Wayne was great and I would refer anyone I know looking for a car to him. More
Excellent Quick service was performed as requested and in a very timely manner. The only problem or issue I have was the leaving of floor protection left for m Quick service was performed as requested and in a very timely manner. The only problem or issue I have was the leaving of floor protection left for me to dispose of properly. More
Warranty work and factory recall Took my 2018 Jeep Unlimited Rubicon in for a factory recall and warranty work, totally unsatisfied with the whole experience. 1st off, made an appoint Took my 2018 Jeep Unlimited Rubicon in for a factory recall and warranty work, totally unsatisfied with the whole experience. 1st off, made an appointment 2 weeks out when I brought my car in to physically show the intermittent problem I was having with my “up graded” radio. Dropped off my Jeep on Sunday night, didn’t even start on it til Tuesday. Wednesday I had to call in to check the status of the repair, was told to come get in to get a loaner vehicle. I was given a Grand Cherokee. Service dept called me the very next day to tell me that they had a “ticket” called in to Chrysler and that in needed to bring the loaner car immediately and that I should take my I unrepaired vehicle home because they didn’t know what Chrysler was going to do. After voicing my concerns, they game me a lesser car... by more than half of my Rubicon. Fast forward 1 1/2 weeks later (on Wednesday)I was advised that they were going to order a new radio and it should be in by Friday. Monday comes after hearing nothing, I called to check the status and was told that the radio still had not arrived. Wednesday my Jeep was finally done. When I got home I noticed that the tire rotation that came with purchase of my Jeep, wasn’t done correctly. Firstly, one a 4 tire rotation was done when clearly the full size spare was used in rotations prior. Secondly I called to ask if the tire rotation was done, if so... how was it rotated? I was told that the tires were rotated front to rear... NOT how the owners manual states. And if I wanted to bring it back agin that would be ok.. I decided to do it myself. I feel like my advisor (Kyle) did what he could to help. More
Terrible I arrived 15 min before my appt and was suppose to have a rental. 45 min later they give me my car back. No word since i left to reschedule. I arrived 15 min before my appt and was suppose to have a rental. 45 min later they give me my car back. No word since i left to reschedule. More
Mike is great. Mike is awesome. Always very nice. Explains everything so that you have an understanding of what is needed. Very thorough. Always enjoy working with h Mike is awesome. Always very nice. Explains everything so that you have an understanding of what is needed. Very thorough. Always enjoy working with him More