South County Dodge Chrysler Jeep Ram

Tyrel, did a great job, helping us to find the truck we wanted. Thank you wanted. Thank you More

Mike Riley was extremely helpful, very informative and friendly. He is a huge asset to this dealership. My previous experience was very unpleasant and considering never coming back. Mike won back my confi friendly. He is a huge asset to this dealership. My previous experience was very unpleasant and considering never coming back. Mike won back my confidence in this business!!! More

My entire experience with this dealership has been nothing but a five-star experience they don't treat me like a number they treat me like a person and living almost 2 hours away from the dealership a nothing but a five-star experience they don't treat me like a number they treat me like a person and living almost 2 hours away from the dealership a lot of this stuff was done over the phone From sales, sales manager ,body Shop ,service and even speaking with the owner not only did they have my business but they have my return business More

I had a horrible experience at this dealership. Cody is the salesman I dealt with and we found a car for me. I explained to him what I was looking for and found it. I expressed to him the need for a car an the salesman I dealt with and we found a car for me. I explained to him what I was looking for and found it. I expressed to him the need for a car and also that I would not unfreeze my credit until I found something for me. We did the application for the car and I was approved with no money down. Spoke with Cody all week touching bases with things to get out there. I let him know I would be there 1st thing Sat and he says ok. He reaches out Sat morning to confirm id be there and something but nothing about the car being sold. Get there he is with a customer. Ask him where the car was, he says oh "the Rogue was sold" So at this moment I am upset. My stepfather was with me and we headed outside to wait as I got myself together. We walked around the dealership wondering how this would be fixed. After some time waiting he calls me and he is like “so you won't have to keep waiting, i'm going to have David help you” and I asked “who he was and did he know what was going on?” Cody said he would let him know and would introduce us. I asked Cody to tell me what's going on because you know I am upset and that I’ve talked to you this morning and you did not mention a word to me about the car being sold. I said to him “Why would you have me come all the way out here for you to screw me over and waste my time?. We discussed and he made a statement about money down and I told him what he should have done was once we found out when I would be able to come in, go ahead and put something down so no one would take it. He is like oh we will get you taken care of and find something else. I stated I did not want anything else because that is what I chose and that he knew how much of a big deal it was about my credit being run. We go into the dealership and he gets David to me and he does not know what was going on. Cody had not told him that he messed up. The guy David is so nonchalant about things and it just made me more upset. He asked if I wanted him to get the manager. I said yes and that I had to step outside for a moment because I was about to get really pissed off. I leave out to walk around a bit and wait. No one comes out to look for me or anything. I go back towards the building and look for David. Here he is coming out the door with some other customers and not saying a word to me like it was nothing. No “Miss I spoke with the manager, he will be with you, or anything” (insulting). So one of the sales guys approaches me and I am like “okay i was working with Cody and he passed me over to David and he never returned”. David overhears and is like “Cody didn't come find you” and I am like “No”. Cody comes over and we talk but at this time I really could care less about him. I expressed my issue with him and how he talked to me that morning and didn’t say anything and then instead of him working to handle his screw up, he passed me along to somebody else who had no clue what was going on. Here comes the Sales Manager Mike Mattingly who asked us to come into his office to see what he could do. I am still upset at this point. He pulls up these used cars on his computer and he tells us a little bit about them and asks to see if he could bring them out for me to view. He DID say they needed to be cleaned and detailed but will show them to us. These cars were a 2016 edge with over 60,000 miles on it and a Equinox with over 50,000, I believe a 2017. I'm sorry there is no way he should have brought out the Equinox for us to look at it. It had DOG HAIR everywhere, it stank and the brake rotors were rusted, it looked horrible. I'm saying to myself did this man really think to bring this car out to me like this?!! What if I was allergic to dogs and had a reaction. He should have been embarrassed, being a salesman, to do that looking that bad. Did I look that desperate? We went in and talked a bit and honestly that was bull! I wouldn't recommend this dealership with that type of treatment! More