South County Dodge Chrysler Jeep Ram

Great Experience It was truly a great experience working with Bob Youngcourt. He made getting a new car fun. He couldn't of been nicer to me or Sue. If the rest of the It was truly a great experience working with Bob Youngcourt. He made getting a new car fun. He couldn't of been nicer to me or Sue. If the rest of the South County family are the same, I look forward to owning the Avenger a long time. If you have a problem or anything at all, that is when you find out what a company is like. Thank you again Bob for the very good job done. Thank you, Jim Spriggs More

Honest and Transparent I found South County Dodge through an internet search while looking for a new Dodge Grand Caravan. South County and another dealership about 50 miles I found South County Dodge through an internet search while looking for a new Dodge Grand Caravan. South County and another dealership about 50 miles away (Holzhauer Auto) had the lowest prices on the Grand Caravans in a 200 mile radius. The difference between the two dealerships was day and night. South County offered an estimate in my trade-in by filling out their Black Book form. The Black Book estimate had my trade-in between $12,000 - $14,000. This was right in line with other valuation sites I looked at -- Edmunds, KBB, and NADA. South County's internet manager emailed me the next day as follow up. He gathered even more information on my trade-in, and gave me a firm offer of $13,000, with the possibility of $14,000 should my trade-in be a clean trade. On the other hand, Holzhauer would not give even a ballpark estimate over the phone on my trade-in. They promised that if I didn't get a fair trade on my vehicle, they would fill up my gas tank. (I live in Central IL, so the trip was over 2 hours). I visited Holzhauer first, and everything seemed great on the price of the new Grand Caravan. Catch is, they try to severely screw you on your trade. I do all my homework up front, so I know before I go into the dealership what my trade-in is worth. They low-balled me by offering $10,000, and after a few rounds of counter offers, they came up to only $11,000. I told them forget it, I already have another dealership that has a firm offer in at $13,000 on my trade. Holzhauer said there is no way the dealership will offer me that amount, and they are probably just telling me that to get me to their dealership (the stupidity of those people, isn't that their tactic!). Long story short, we left their dealership and headed over to South County. South County had the same model we were looking for at the same price as Holzhauer. When I got there, I was met by Ken Duckworth, and he looked at the conversation I had with their Internet Sales manager. They took my trade-in for an inspection, and after about 20 minutes, they came back and said they would offer me $13,000 due to the struts needing some work. I acknowledged that the struts did sound bad, and countered for $13,300, since everything else on the car was in clean condition. Not even 2 minutes later, they said sure, and the deal was done. Ken gave me a run-down of my out the door price, and it was exactly what I figured it to be given the $13,300 trade-in value. South County was totally transparent with everything. It is a breath of fresh air to deal with honest and transparent people; I will definitely make the 2 hour drive to South County for my next car purchase. More

These Folks are FIRST CLASS I started a search for a new car almost one year ago. I wanted to make sure I knew everything I could about the car I would eventually buy. I starte I started a search for a new car almost one year ago. I wanted to make sure I knew everything I could about the car I would eventually buy. I started out with Mike Mattingly, who was a salesman at the time. Over the course of the next few months I called or emailed Mike MANY times from our winter home in Florida asking questions and opinions on a multitude of topics, e.g., wheels, engine size, interior options, prices, and many more. Mike always had time to get me the answers I wanted. More importantly, he always gave me accurate answers that he had researched to be sure they were correct. As spring came and we were ready to come back north and finalize our purchase, Mike was promoted to New Car Sales Manager. Even though direct customer sales contacts were now not a routine part of his new responsibilities, he still was always there when we needed him. At the time that we finalized the purchase Mike turned us over to Randy Brinckman who led us through the owner's manual and the introduction to the equipment on our new car. During that process we also dealt with Joe Julian who explained all the paperwork involved and also introduced us to the extended warranty, which we purchased. Everyone that we dealt with at South County Dodge Chrysler Jeep Ram was very professional. We were treated like valued customers. Our total experience has been beyond our expectations and we would give them an A+ for customer service, pricing and professionalism. Don and Linda Buck More

Great overall car buying experience I bought a new Jeep Cherokee Limited from Jose last week & couldn't be happier with the entire experience. Jose spent plenty of time with me to make I bought a new Jeep Cherokee Limited from Jose last week & couldn't be happier with the entire experience. Jose spent plenty of time with me to make sure I chose the correct vehicle for me. I love technology and toys, if I'm buying a new vehicle I want it exactly the way I want it. They ended up having it in stock with all toys I wanted so I could drive it home that night. I wanted to put the financing & the Jeep in my company's name which makes everything complicated, this was not a big deal for the finance department at all. They ended up getting me a fair rate that I was happy with. They gave me a fair price for my trade & the new Jeep I bought. I may have been able to squeeze another hundred or two out of them, but I don't mind paying for great service. I will be back More

finally a pleasent visit to the repair shop my dodge caliber was in the shop for repairs with the price unknown I was on edge to say the least bobby kept me informed on what they were doin daily my dodge caliber was in the shop for repairs with the price unknown I was on edge to say the least bobby kept me informed on what they were doin daily because there were parts to be ordered,always keepin me updated.The service manager was the savior he was very fair on cost of repair and went over and above to help me.This shop I would say was the best experence I ever had. More

Great dealership !! Randy Brinkman was my saleman all I can say is wow! Never knew buy a new jeep trailhawk could be so enjoyable. Will defunitely recommend him and the Randy Brinkman was my saleman all I can say is wow! Never knew buy a new jeep trailhawk could be so enjoyable. Will defunitely recommend him and the dealership to others! More

Darting Down the Road I started communicating via e-mail to Bruce starting in late-March. I was just trying to get some additional information at that point. I said that I I started communicating via e-mail to Bruce starting in late-March. I was just trying to get some additional information at that point. I said that I wasn't ready to make any sort of decision until May. He was totally cool with this, as the next communication I received was in early-May. I was a little worried I would be getting weekly (or, daily) phone calls from him. I did not, that's pretty rad. When I was ready to start test driving, I was handed off to Jose. At first, I wasn't sure what to make of this. Turns out nothing to worry about, Jose was great. I never felt any pressure in the situation. My only big concern at that point was making the payments work for my budget. They worked with me to make it possible. I was never made to feel like a burden and felt welcomed into their dealership. Point is, if you want a new Dodge in the St. Louis area, go here. When reviewing other dealers their prices were lower and I was treated like a human not a walking dollar sign (or, worse). More

Stress free auto purchase I normally would not post a review about a salesman, but my buying experience from this dealership and salesman could not have been any easier or stre I normally would not post a review about a salesman, but my buying experience from this dealership and salesman could not have been any easier or stress free. Working with Ken Duckworth was a pleasure, his laid back low pressure approach was refreshing. As far as pricing, I did much research and found their price for the vehicle I wanted was the best around. More

My New Car Experience This was without a doubt the best experience I have ever had buying a new vehicle. There wasa not a bit of pressure or pushiness to buy. The staff was This was without a doubt the best experience I have ever had buying a new vehicle. There wasa not a bit of pressure or pushiness to buy. The staff was awesome to work with, very friendly. Jose was extremely knowledgable about the RAM I purchased. Thanks for everything. When they say "THE GOOD GUYS IN WHITE HATS" they are telling the truth. More