South County Dodge Chrysler Jeep Ram
St. Louis, MO
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HAVE TIME/MONEY TO WASTE ... I PURCHASED A CAR 09 JOURNEY FROM THERE IN 2010. I WAS TOLD THAT I WOULD HAVE NOTHING TO WORRY ABOUT, THE CAR WOULD BE COVERED BUMPER TO BUMPER (BESI I PURCHASED A CAR 09 JOURNEY FROM THERE IN 2010. I WAS TOLD THAT I WOULD HAVE NOTHING TO WORRY ABOUT, THE CAR WOULD BE COVERED BUMPER TO BUMPER (BESIDES BRAKES PADS, BELTS, ETC). I SHOULD HAVE KNOWN BETTER. FYI ... I'VE BEEN TOLD TODAY THAT THERE IS NO SUCH THING AS A BUMPER TO BUMPER WARRANY. IF I DIDN'T PURCHASE THE EXTENDED WARRANTY, I WOULD BE OUT OF POCKET THOUSANDS OF DOLLARS. I'M STILL OUT A COUPLE THOUSAND DOLLARS FOR REPAIRS, NOT ONLY PURCHASING A ONE YEAR OLD CAR FROM THEM. ONLY A FEW DAYS AFTER I PURCHASED IT, THE TROUBLE STARTED WITH THE CONSTANT BEING IN THE SERVICE SHOP FOR REPAIRS THAN ENJOYING THE CAR. I HAVE HAD TO REPLACE LIFTERS, SEALS, CALIBERS, RADIATOR, MOTOR MONT,ROCKER ARMS, REAR DOOR FILLS UP WITH WATER, ETC. THEY NOW WON'T REPLACE HEATER CORE .. DUE TO THE WARRANTY EXCLUSIONS. ROOF LEAKS BY ANTENNA .. OH ANOTHER EXCLUSION. THE LIST GOES ON WITH THE EXCLUSIONS. THEY STILL HAVEN'T FIXED HEATED SEAT, FAN, ETC .. THEY GAVE ME THIER TYPICAL EXCUSE .. THEY CAN'T FIND A PROBLEM. I HAVE TAKEN VIDEOS AND PICS TO SHOW THEM ALL THE PROBLEMS, THEY CAN'T SEEM TO FIND THE PROBLEMS. IF YOU HAVE NOTHING BUT TIME TO WASTE, BE WITHOUT A CAR, LIED TO WHEN THEY TELL YOU THAT THEY ARE GOING TO FIX SOMETHING AND THEY DON'T .. WELL THEN CERTAINLY PURCHASE YOUR CAR AND HAVE IT SERVICED FROM THE "GOOD GUYS". I'M DONE .. WHAT A JOKE. I HAVE NEVER PURCHASED SUCH AN UNRELIABLE VEHICLE AND WASTED SO MUCH TIME AND MONEY ON A CAR. THERE'S NO CUSTOMER SERVICE HERE. DON'T WASTE YOUR TIME SPEAKING WITH THE HIGHER UP MANAGERS .. THEY DON'T CARE ABOUT CUSTOMER SERVICES. IF A SERVICE ADVISOR TELLS YOU SOMETHING AND NO LONGER THERE .. WELL THEY'LL BASICALLY TELL YOU THAT YOUR LYING AND DON'T APOLOGIZE. OH YEAH .. AND THAT IT'S MORE MONEY OUT OF YOUR POCKET TO FIX THINGS ANOTHER THING THAT'S NOT COVERED. I'VE OWNED MAZDA, FORD, NISSAN AND NEVER REPLACED PARTS LIKE I HAVE ON A DODGE WITH LESS THAN 88,000 THOUSAND MILES. More
Just when you thought you couldn't get a great deal on a car My wife and I came to South County D/C/J/R after a terrible car-search experience at a different Dodge dealership. Seconds after my wife and I exited My wife and I came to South County D/C/J/R after a terrible car-search experience at a different Dodge dealership. Seconds after my wife and I exited out car, we were approached by Randy Brinckman, who's initial point of conversation was to find out a little bit about my wife and I. This approach was very refreshing, as my wife and I were still slightly scarred from our previous attempt to purchase a vehicle. Long story short, Randy was very straightforward with us, got us an incredible deal, WAY BETTER THAN THE UNNAMED DEALERSHIP (Glendale Dodge...), and even worked in a couple smaller add-ons after hearing about our previous hardship. As a returning customer, I would absolutely recommend South County D/C/J/R to anyone who is looking to purchase a good ol American vehicle! Happy car shopping! More
tired of lemons! I came here looking for something that would be worth the money, and I got it! Such a clean good running car, I love driving it! They helped howev I came here looking for something that would be worth the money, and I got it! Such a clean good running car, I love driving it! They helped however they could to get me behind the wheel of my new dodge caliber. I highly recommend stopping by to check out their selection and friendly staff More
The only place my wife and I would by a vehicle. We have purchased several vehicles over the years from South County/DCJR and each time we have been 100% satisfied. We just purchased a 2015 Ram 1500 We have purchased several vehicles over the years from South County/DCJR and each time we have been 100% satisfied. We just purchased a 2015 Ram 1500 Diesel and had another great experience with Karen Cunningham, VP, Jose Pintor and Joe Julian. After telling Karen what we wanted (and changing my mind several times) we ordered a new truck. We now have 2000 miles on it and I couldn't be happier. Thanks Karen for great guidance while I was trying to decide between diesel and gas. Jose is always great explaining how everything works and is available when we have questions. Joe (as always) is easy to work and very helpful. A great group of people to work with. If you want great customer service you can't go wrong at South County/DCJR. Mike & Julie S. More
Great experience I traded a bad used car I bought at a west county Dodge dealer and got a certified used Charger here. They made the numbers work so I didn't take a bi I traded a bad used car I bought at a west county Dodge dealer and got a certified used Charger here. They made the numbers work so I didn't take a big hit and I got rid of the lemon I bought at the royal place. This was a much better experience. More
John and Mike made my car buying experience the best. John and Mike really made my experience less stressful. ..I will definitely refer them to my friends and family....these guys are the best by far.... John and Mike really made my experience less stressful. ..I will definitely refer them to my friends and family....these guys are the best by far.... More
So good we bought TWO! I worked with Tony Signaigo and Mike Mattingly. What a great team these two are! They could not be any nicer and fun to work with. Both are very kno I worked with Tony Signaigo and Mike Mattingly. What a great team these two are! They could not be any nicer and fun to work with. Both are very knowledgeable and helpful to get the deal done. Joe Julian (Finance) was quick, professional and helpful - Great Guy. We were so pleased with the experience getting 1 vehicle that we came back a week later to get a 2nd! I would definitely recommend this dealership and especially these 3 individuals to work with. I never felt pressured or rushed during the process with either vehicle. I did my homework looking at other vehicles and other dealerships on both transactions and this team at South County Dodge offers better service, pricing and friendliness than anywhere else I looked. Nice work! More
new van purchase I love this dealership. I have bought all my past vehicles here and and love their service department. They really worked with me to get me the best I love this dealership. I have bought all my past vehicles here and and love their service department. They really worked with me to get me the best deal possible. More
great! Tim Hard, Mike Mattingly and all the team was great! Professional, friendly, worked with my budget - I'd go back anytime. I didn't feel pressured to p Tim Hard, Mike Mattingly and all the team was great! Professional, friendly, worked with my budget - I'd go back anytime. I didn't feel pressured to purchase anything and the made sure I left satisfied and fully informed. More
My experience with dealer and two consultants specifically I worked with Tyler Sandoz and Tony Signaigo. They are both excellent consultants. There was no pressure when my wife and I were discussing our option I worked with Tyler Sandoz and Tony Signaigo. They are both excellent consultants. There was no pressure when my wife and I were discussing our options. When I was not pleased with the price of a Jeep, Tony found one that was what I wanted and the price I could afford. Both were very friendly, knowledgeable. Neither were arrogant or acted as if they knew everything although they had a lot of knowledge. I like very much when Tony came to help Tyler the first thing he said was My name is Tony and I am going to assist Tyler. After I drove my Jeep home, Tony called and said he forgot to put the plates on my Jeep. He said he was going to drive to my house and put them on my Jeep himself. It was well after the dealer closed and yet he still came out. I will refer the dealership and specifically Tony and Tyler specifically to anyone that I know that is looking for a car. Dan in the Finance Department was also very nice. He explained things so that it was easy to understand. More