South County Dodge Chrysler Jeep Ram
St. Louis, MO
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Excellent customer service Very good sale team. Good service.good housepartlity.got me in and out in a good timely matter. Im happy with my car.Thanks u guys Very good sale team. Good service.good housepartlity.got me in and out in a good timely matter. Im happy with my car.Thanks u guys More
Great Customer Experience! I would like to say, "Thank You!" - to my Sales Consultant Randy Brinckman & his Sales Manager: Mike Mattingly.. They & the entire staff could not ha I would like to say, "Thank You!" - to my Sales Consultant Randy Brinckman & his Sales Manager: Mike Mattingly.. They & the entire staff could not have been better to deal with in getting my new 2016 Grand Cherokee--High Altitude Special Edition. The next awesome thing?? So County Dodge had the inventory that allowed me to not only "Build" the Grand Cherokee I loved; but drive it home that day!! **Another Dodge dealership I checked out; hadn't even began to take delivery on the 2016s! The day I was there (a Thurs afternoon); I had never seen a dealership more crowded with customers; & potential ones.. After the "Red Carpet" treatment I was shown; I can see why things were so busy for them!! Even though I was late for our scheduled appointment; & Randy had other customers he was working with; Mike Mattingly jumped in to assist me--and he was awesome! **Note-on customer service: I drove from Chesterfield in my wife's vehicle; & was not trading it in. So--If was going to drive my new Grand Cherokee home, we were going to have to come back to pick up her car.. NOPE! *Mike insisted on me driving my new car home while--Mike & Randy delivered my wife's car to our house that same evening!! Awesome! Thank you again Randy Brinckman & Mike Mattingly; the Finance Dept. - and everyone-- for such a great car buying experience! Got the Grand Cherokee I love; at a great price & terms as well!! I would 100% recommend So County Dodge; Chrysler, Jeep & Ram to any family or friends! More
A great experience My wife and I came to see what are options were about maybe trading our current vehicle in on something newer. Sara did a wonderful job making sure we My wife and I came to see what are options were about maybe trading our current vehicle in on something newer. Sara did a wonderful job making sure we got everything we wanted. We actually left with a brand new Dodge Grand Caravan and couldn't be more happy. I would definitely recommend South County Dodge and I would definitely recommend Sara. If you need to find Sara at the dealership, she will be the one running around the lots making sure everyone is happy. More
Pleasant Experience My wife and I bought a new Grand Cherokee and the entire experience was very pleasant. The vehicle we wanted was not in stock but they found exactly w My wife and I bought a new Grand Cherokee and the entire experience was very pleasant. The vehicle we wanted was not in stock but they found exactly what we wanted in the area and had it sent down. The salesman was very helpful and all of the staff we dealt with were very courteous. The pricing was also acceptable for us without a lot of long negotiations. All of the extra warranty additions we purchased were done in just a few days after purchase and the service dept. was equally helpful. More
Awesome Dealer and Salesman Randy Brinckman is an awesome salesman. This is my second purchase in three years and both times things were flawless and easy to work with. I would r Randy Brinckman is an awesome salesman. This is my second purchase in three years and both times things were flawless and easy to work with. I would recommend South County 100%. See you in three years. Thanks for everything More
great sales team little haggling was necessary. jose pintor was busy, so george haddad handled sale. worked his buns off for us, finding lost key for vehicle we f little haggling was necessary. jose pintor was busy, so george haddad handled sale. worked his buns off for us, finding lost key for vehicle we finally purchased. extremely happy. joe julian--no pressure to buy extended warranty. More
bad history i have dealt with the service department for a number of years and can see why there is so much turnover in leadership. my '96 dakota and '05 dodge ra i have dealt with the service department for a number of years and can see why there is so much turnover in leadership. my '96 dakota and '05 dodge ram were damaged by careless mechanics. my '10 challenger's heater/ac system were substandard and that was never addressed, except to tell me they were "ok." it also had a no-start problem which they told me didn't exist. i had to get detroit involved, then it got fixed. the steering wheel had an annoying squeak, which was never fixed. finally, i brought my '14 ram in for an oil change and recall work. afterwards, at 4,600 miles, the oil pump shot craps! More
No stress at all. Ken McConnell did an AWESOME job as well as the finance department. We went to 6 dealerships & by far got the best deal here. Would 100% recommend the Ken McConnell did an AWESOME job as well as the finance department. We went to 6 dealerships & by far got the best deal here. Would 100% recommend them. More
Great buying experience When buying a car, I shop around and do my homework online. I know the numbers I want. And I don't have hours to spend at a dealership getting to th When buying a car, I shop around and do my homework online. I know the numbers I want. And I don't have hours to spend at a dealership getting to them. After that, it comes down to the sales guy. Most salesmen talk too much and just complicate the whole process. Not so with South County Dodge. I worked primarily with MJ on a deal for a Dodge Durango. He was willing to do much of the work through e-mail and text- which is a must and very appreciated with my schedule. When I did visit the dealership, he was quickly available and I didn't get passed off to someone else. They didn't have the Durango I wanted, but a dealership in IL did- so he got it in quickly. Within a few days of it hitting the dealership, I took delivery. Overall, a painless process. I certainly can't say the same about all my car buying experiences. These guys beat out 2 other dealerships I was working with. MJ was very personable and responsive. At no point did I feel pressured or 'sold'. He also took the time to walk me through the features of the vehicle and the technology when I took delivery. When test driving with my kids, he had a movie ready to pop in the DVD system and keep them occupied while we checked out the vehicle. And he was able to speak to them knowledgeably about 'Finding Nemo'. He went above and beyond through the whole process. I worked with Dominic for the financing. He was able to secure the financing and rate I was looking for so we could close the deal quickly. It was nice not dealing with games and the strong up-sell on warranties. If your in the market, I highly recommend a visit. Very professional group. More
Jeep 2015 I purchased a brand new jeep in September and after having it in the shop 4 times and 2 rental cars later they say I can't trade it in an pay $3500 fo I purchased a brand new jeep in September and after having it in the shop 4 times and 2 rental cars later they say I can't trade it in an pay $3500 for a new one. I've purchased over 4 vehicles here in the last 5 years, I will never return. More