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South County Dodge Chrysler Jeep Ram

St. Louis, MO

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1,563 Reviews
Call Dealership (314) 487-1010
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7127 S Lindbergh Blvd

St. Louis, MO

63125

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Showing 1,563 reviews

June 19, 2024

Kassie as always was so helpful and friendly. when I had to bring in Jeep for a unexpected fix. More

by Kaeberley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie Graves
Report | Print
October 13, 2023

I purchased a brand new 2023 Gladiator from South County Dodge in May and had a positive purchase experience. However, with only 5,000 miles on the vehicle and no modifications or off-road use, we experienc More

by Jel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sara Gotch
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April 13, 2023

Best car buying experience! Chorba, James, Ken and Tonya we're amazing on the buying/trade in and finance end and Steve in the body shop was wonderful after someone decided to h More

by Hnhodges
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tonya Rhyneer and Steve in the body shop, Ken McConnell, Mike Chorba, James Kingery
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January 26, 2023

STAY AWAY! ! Please take my advice and steer clear of South county Dodge. They blatantly lie and manipulate numbers to con you into an extended warranty. You w More

by Toby87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daniel Oliver
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Jan 26, 2023 -

South County Dodge Chrysler Jeep Ram responded

Hi there Toby87, I apologize you had this experience with our sales and finance department. I have passed your information to our management team and they should be reaching out to you as soon as possible. If you have any questions in the meantime please do not hesitate to reach out to me. Allen Masengill, General Manager 314-853-7020

November 30, 2022

Eric is single handily the best salesman I have ever dealt with. He made the car buying experience very quick and easy. I highly recommend him to anyone in the market. More

by Dannyb405
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Baumann, Eric Throckmorton
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August 22, 2022

You need more stars for Eric, five isn't enough! !!!! I would have to say Eric was one of, if not < the best sales person I have ever dealt with, and it's been a few. Everything was to the point, qu More

by nancy.steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Throckmorton
Report | Print
Aug 22, 2022 -

South County Dodge Chrysler Jeep Ram responded

Hi Steve and Nancy! Thanks for the 5 Star Review! I am glad Eric was able to provide you with an excellent experience during your visit! Congratulations on your new 2022 Ram 1500! Thanks for the business and we look forward to serving you in the future! Allen Masengill, General Manager 314-853-7020

Aug 22, 2022 -

nancy.steve responded

I've been to a few dealers in the past, and I have to say your crew have treated us better than any other!

Aug 23, 2022 -

South County Dodge Chrysler Jeep Ram responded

I am very happy to hear that! We strive for great customer service here! If you guys ever need anything please do not hesitate to reach out! We are always happy to help! Allen Masengill, General Manager 314-853-7020

May 04, 2022

Sales and service departments are professional, friendly and honest. This is the only place I take my Jeeps for service! More

by PattyLam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mattingly, Kyle Kovar
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May 04, 2022 -

South County Dodge Chrysler Jeep Ram responded

Hi Patty! Thanks for the 5 Star DealerRater Review! I am glad that Mark and our entire team were able to provide you with an excellent experience while servicing your Jeep Wrangler! Thanks for the repeat business and we look forward to serving you in the future! Allen Masengill, General Manager 314-853-7020

March 03, 2022

I knew Steve Ermer from previous dealings, I found out he was working at South County Dodge and I was looking for a Ram 2500. We ordered a new 2022 RAM 2500, exactly what I wanted, cheaper than any used truc More

by Fred Lang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ermer
Report | Print
Mar 04, 2022 -

South County Dodge Chrysler Jeep Ram responded

Hey Fred! Thanks for the 5 Star Review! I am glad Steve was able to provide you with a great experience again, here at our dealership! Thanks for the business and we look forward to serving you in the future! Allen Masengill, General Manager 314-853-7020

February 28, 2022

Won’t answer phones, or want to give ANY CUSTOMER SERVICE !Have tried to resolve problem all week and weekend ! More

by Pissed !
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Tracy Frazier
Report | Print
Feb 28, 2022 -

South County Dodge Chrysler Jeep Ram responded

Hi there. My name is Allen Masengill and I am the General Manager here at South County Dodge. I would like the opportunity to discuss the issues you are having with you personally. Our goal is to always make sure we are getting our customers what they need in a timely manner. Please reach out to me at your earliest convenience. Allen Masengill, General Manager 314-853-7020

Mar 02, 2022 -

Pissed ! responded

Tried to get my new 2022 Ram 2500 in for a battery replacement after already being jumped by the roadside assistance. Was stranded again on Fri. Called the dealership to try and get battery checked/ replaced as would not hold a sufficient charge. Was told could not get it serviced until the end of March. Asked if a loaner was available. Was told would talk to Manager and call me back. Never received call back. Called Chrysler, explained I tried charging battery overnight. Had it checked, showed it had a bad cell. Called to see if you could exchange battery,told no had to go through service procedure. Called Chrysler, they were to get back to me. Never happened. Called again, told them I cannot go any longer without vehicle. Told to get battery and submit receipt for re-embursement. xxxx poor customer service ALL AROUND. Have driven MOPARS my whole life, never have I been treated like this with a NEW vehicle !

Mar 08, 2022 -

South County Dodge Chrysler Jeep Ram responded

Our team is wanting to ensure we have the situation handled and have been able to assist. Please Reach out if you are still in need of assistance. Allen Masengill, General Manager 314-853-7020

Mar 08, 2022 -

Pissed ! responded

Will never attempt to patronize this business again !

February 01, 2022

Steve Ermer and Ken McConnell were great to work with on my long distance car deal. Steve provided thorough information and went above and beyond to answer all my questions. He didn’t try to hard sell me bu More

by Ryan P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken McConnell, Steve Ermer
Report | Print
Feb 02, 2022 -

South County Dodge Chrysler Jeep Ram responded

Hi Ryan! Thanks for the 5 Star Review! I am glad to hear that Steve and Ken could make this purchase so easy for you! We appreciate you driving the distance to work with us! Thanks for the business and we look forward to serving you in the future! Allen Masengill, General Manager 314-853-7020

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