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South Coast Toyota

Costa Mesa, CA

4.5
300 Reviews

1966 Harbor Blvd

Costa Mesa, CA

92627

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Showing 300 reviews

July 27, 2022

They were very courteous and helpful. Padra helped to get the ball rolling by working the best deal with me over the phone and online. I drove over 1 1/2 hours to complete the transacti More

by Four_given
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Padra
Jul 28, 2022 -

South Coast Toyota responded

Thanks for making the drive to see us and welcome to our South Coast Toyota Family. We're very happy to see Padra was extremely helpful and made sure you had the best car-buying experience possible. We hope you had a safe drive home and we hope to work together again in the future. Regards, Heather Palmer hpalmer@southcoasttoyota.com

July 21, 2022

Just wanted to say that South Coast Toyota, namely Anna Ochoa, gave me the best service on my peeling paint on my 2008 Toyota Highlander. She was friendly, efficient, and organized…five stars all the way. More

by Charliethewolf1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anna Ochoa
Jul 22, 2022 -

South Coast Toyota responded

Thanks so much for sharing this! We're very happy to see that Anna was extremely accommodating and made sure you received the 5-star service you deserved. We'll be sure to share this great review with her and we can't wait to help get your daughter behind the wheel of a new vehicle in the future. Regards, Heather Palmer hpalmer@southcoasttoyota.com

June 17, 2022

Fast and excellent service! This includes from when I called in to schedule and getting scheduled and checking in on arrival and the person I saw to sign in. Also, my wait was a More

by dianapetit55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Potter
Jun 20, 2022 -

South Coast Toyota responded

Diana, We're here to help and so happy to see you receive prompt and quality service. Thank you so much for taking the time to share this and we can't wait to see you here at your next visit. Hope all is well. Regards, Heather Palmer hpalmer@southcoasttoyota.com

May 31, 2022

They are doing a great job. I really like it, because they have a shuttle and they washed my car. More

by Juan-818
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Carrera
Jun 01, 2022 -

South Coast Toyota responded

Juan, We're happy our team takes great care of you and your vehicle and is very accommodating. We hope all is well and we can't wait to work together again soon. Regards, Heather Palmer hpalmer@southcoasttoyota.com

April 10, 2022

It’s a terrible time to buy a car both with inventory (supply chain shortage, inflation, etc…) but Padra did a great job scourcing & delivering a great car. Kudos to him More

by Gaetan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Padra
Apr 11, 2022 -

South Coast Toyota responded

Gaetan, We appreciate your feedback and we're happy to see Padra worked hard to help get you into the vehicle you deserve. We hope it's treating you well thus far and welcome to our South Coast Toyota Family. Regards, Heather Palmer hpalmer@southcoasttoyota.com

March 19, 2022

I spoke to the flea manager the price on car. com is not the same price with the fleet manager told me he marked up the price 12% over the price on car.com More

by Hello Nissan
Recommend Dealer
No
Employees Worked With
Fleet manager
Mar 21, 2022 -

South Coast Toyota responded

Transparency is very important to us here, which is why we appreciate you taking the time to share this. I would like to learn more about who you spoke with and what you were told, so we can make sure that our online listings are reflecting accurate pricing. Please contact me when you have a moment to discuss this further. I hope to hear from you. Regards, Heather Palmer hpalmer@southcoasttoyota.com

February 27, 2022

Was looking for a Corolla cross Bill send me email to make appointment I got to dealer and he told me let me check if I have one I drove all the way from San Juan Capistrano for nothing all that I got wa More

by guillermo C
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill McQuown
Feb 28, 2022 -

South Coast Toyota responded

Guillermo, We understand your time is valuable and it was not our intention to waste it. I'd like to learn more about this, so we can make sure something like this doesn't happen again. Also, I'd like to see if we are able to find a Corolla Cross for you. Please contact me when you have a moment to speak. I hope to hear from you. Regards, Heather Palmer hpalmer@southcoasttoyota.com

February 03, 2022

We had wonderful customer service especially from Jeff Locastro who went above and beyond to ensure that we received the vehicle we wanted. More

by Julie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Locastro
Feb 04, 2022 -

South Coast Toyota responded

Julie, We're lucky to have Jeff on our team, as he's always going above and beyond to make sure that our valued customers are receiving the best service possible. Congrats on your new ride and welcome to our South Coast Toyota Family. We're looking forward to seeing you here at your first service visit. Regards, Heather Palmer hpalmer@southcoasttoyota.com

January 20, 2022

Everyone was just great! They even washed the car. It all went very quickly. Thanks More

by Engtch13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Potter
Jan 21, 2022 -

South Coast Toyota responded

It's a pleasure to see you had a prompt and quality experience and we're glad you drove home satisfied. We hope your vehicle's running like new and we look forward to seeing you here at your next service visit. Thank you for this 5-star review. Regards, Heather Palmer hpalmer@southcoasttoyota.com

November 30, 2021

AJ and Keven were amazing! I highly recommend them both! I bought my new Highlander from them and couldn’t be happier. Thank you! More

by Volvotorch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ, Kevin McDonald
Dec 01, 2021 -

South Coast Toyota responded

Congrats on your new Highlander and welcome to the family! We're so happy to see that AJ and Kevin did a great job getting you into the Toyota you deserved and you drove home happy. We can't wait to see you here at your first service visit. Hope all is well. Regards, Heather Palmer hpalmer@southcoasttoyota.com

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