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South Coast Toyota
Costa Mesa, CA
302 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 302 reviews
May 23, 2011
Great SCT didn't rush me into buying in fact they let me wait until I was ready and there were some better deals or rebates. I came back in and they got me a great deal and made sure I was happy before I wait until I was ready and there were some better deals or rebates. I came back in and they got me a great deal and made sure I was happy before I left. I got exactly the model I wanted and really go more then I expected. Great Job More
by pulsar
Employees Worked With
Michael Rice, Louis Davies ,Lawrence Chatterfield
April 14, 2011
I gave Micheal Black a great score because he helped us with everything. He was very friendly and answered all of our questions he also did it with a smile so it helped to make us feel more like friends th with everything. He was very friendly and answered all of our questions he also did it with a smile so it helped to make us feel more like friends than clients. This experience was a great one. Also we as a family feel like we got a great price on this car and we are all happy with it. I would really like to make another deal with him and I would recommend him to other people. More
by pacos2
Employees Worked With
Micheal Black
April 11, 2011
Tung Nguyen with internet fleet sales exceeded all my expectations! Honest, prompt, reliable, straight forward, friendly, great deal, great price, and he got me the color and model FJ Cruiser that I had expectations! Honest, prompt, reliable, straight forward, friendly, great deal, great price, and he got me the color and model FJ Cruiser that I had been searching for (Army Green, US option). He didn't play any games as I had experienced from some other dealers. Also, he never presured me during the transaction and it was a completely stress free experience. Michael Rice also deserves credit because he was able to get the vehicle in trade from another dealership which I understand is not that easy to do. Thank you for helping me realize my dream of owning the perfect FJ for my needs. You and your staff deserve many gratitude and respect for the fine and professional service that I received at South Coast Toyota. Thank you so much! I don't believe I could have gotten a better deal anywhere else! More
by flyingfish360
Employees Worked With
Tung Nguyen, Michael Rice
March 07, 2011
Micheal Rice and Tung Nguyen went out of there way to make my new car experiece enjoyable! Normally getting a car for me anyway has been ardous and painstaking. I applied on-line and received a phone cal make my new car experiece enjoyable! Normally getting a car for me anyway has been ardous and painstaking. I applied on-line and received a phone call in less than a minute! Hello am I still in California. We wait everywhere for everything! When I arrived at the dealership my lease was pre-approved, the car was clean and ready, and so was the paper work. My total time in the dealeship was 45 minutes. The last time I got a new car (also a Toyota at another local dealership I won't mention), I was there 5 hours! Micheal Rice and Tung Nguyen are honest, polite, professional, and quick. Don't bother calling any of the other local dealers as you will just be wasting your time! More
by cbenhamw
Employees Worked With
4
March 01, 2011
Micheal Rice and Tung Nguyen in the Internet/Fleet Div. really took their time with us; never made us feel rushed; let us test drive several vehicles to help us decide on the best vehicle for our needs. We really took their time with us; never made us feel rushed; let us test drive several vehicles to help us decide on the best vehicle for our needs. We purchased the 2011 Highlander and we got a great deal. This was a really the best car buying experience I have ever had. In the past I have literally left my husband at the dealership to complete our vehicle purchases..I really hated it that much... these guys have changed my feeling about buying a car, it was painless! We will recommend these guys to anyone looking to buy a car! More
by MJNCJBOS
Employees Worked With
Micheal Rice and Tung Nguyen
January 18, 2011
In the back of my mind, I had somewhat decided to purchase my new Tacoma from a dealer closer to my home. I stopped by South Coast Toyota on a weekday night to test drive the car, when I left I reme purchase my new Tacoma from a dealer closer to my home. I stopped by South Coast Toyota on a weekday night to test drive the car, when I left I remember saying to myself that I would like to give John Deloss, the internet manager whom took me on the test drive, my business. One day later, that is exactly what I did. John was very personable and genuine; I felt that he looked out for my best interest as did the various managers he introduced me to. Im glad I stopped by. If you are one of those people that like the "battle" and the back and forth that goes along with the stereotypical "car deal" then South Coast Toyota is NOT for you. John made the purchase very easy and the process was the way we would all hope for it to be. I said I wanted the car, he told me the price (which I knew was great) and within an hour Im driving my new car home. More
by mstout1966
Employees Worked With
John Deloss
January 16, 2011
The sales experience was one of the most transparent and easy I've ever had. I was working on a tight budget and knew what would fit my needs. The salesman who helped me worked through several options with easy I've ever had. I was working on a tight budget and knew what would fit my needs. The salesman who helped me worked through several options with me and I was able to get the Prius that I wanted for a price I was willing to pay. I only paid $200 over invoice! You can't beat that! I would recommend this dealer's fleet department to anybody that needs a car. The salesman who delivered the car to me was John Deloss and he is very knowledgeable and answered all of my questions. Louis Davies was the other salesman that helped me and explained all about the process with the finance department so I wasn't surprised by anything when I signed the papers. More
by kellyjan
Employees Worked With
Louis Davies, John Deloss, Micheal Rice
August 05, 2009
Visited this dealer in search of a 2009 Sienna CE that qualified for the rebate/low APR. After our test drive, we sat down to negotiate the numbers, and could not get anywhere. The salesperson (Daniel) ke qualified for the rebate/low APR. After our test drive, we sat down to negotiate the numbers, and could not get anywhere. The salesperson (Daniel) kept on insisting that we raise our numbers and yet, he showed NO EFFORT in bringing down the number. I didn't think the deal was going anywhere so I ended the negotiations and left. The next day, we were in contact to discuss any other possibilities, and at that time, I learned the 2009 models for the rebate were no longer available. Daniel offered to sell the 2010 model with the same options at only $200 more than the 09 model price that I wanted to purchase the Sienna for. I accepted the quoted price, and Daniel said he will only have to run it by his fleet manager. We were to resume our conversations the next day. The following day, I called early (10 AM) to set up an appointment to finalize the deal. Daniel stated that he was with a customer and that his fleet manager was busy as well; he promised to call me back with the details. Several hours passed. It was 7 pm that evening that I finally called again, and left several messages (for Daniel could not be reached). I called the operator and asked for another salesperson. It was Phil who got the call, and I explained the situation. Phil promised to look in to it and have Daniel get in touch. It has been THREE days past, and still I have not gotten my phone call from either of the two: Daniel and Phil. I ended up buying at a different dealer. VERY UNPROFESSIONAL. LOW QUALITY OF SERVICE. More
by sienna_ce
Employees Worked With
Daniel, Phil
April 02, 2008
I was there for a Camry SE and everything was ready to go. Upon inspection, the hood latch was detached, there was a noticeable scratch on the back bumper and a big scratch on the front lip on the unders go. Upon inspection, the hood latch was detached, there was a noticeable scratch on the back bumper and a big scratch on the front lip on the underside. Additionally, the car had been on the lot for over a year, so the battery was low. First I asked for the back lip to be replaced and he said that they don't have any replacements in stock. I asked for a discount and he wouldn't budge, so he walked back to his office to talk on the phone while my brother and I inspected the vehicle from outside his office (where he could see us). About 15 minutes later he comes back and takes the car keys away and locks the door after I tried to talk to him about another discount. He said to go to his office so we can finish the deal. About 10 minutes later as my brother and I were deciding on what we wanted to do, I guess our salesman had become tired of waiting so I assume that he sent another guy out to rudely move the car and park it. We walk in and he says they took it away because someone else is looking to buy it. I was angered at the high pressure sales tactic that was being used and walked out. Sure enough, the car that's been sitting on the lot for one year is still unsold since he called me back the next day offering me a $300 off discount. DO NOT go to SC Toyota. They are small and they play games and use unethical high pressure sales tactics to trick you into buying. I surely will not buy from them nor would I ever recommend them. More
by tonyh316
Employees Worked With
Mason Nguyen
November 13, 2007
STAY AWAY from Toyota South Coast. A few months ago I decided to buy a 2007 Highlander and went to Toyota SC. Believe or not, during all the conversation the sakes guy simply refused to let me know the p decided to buy a 2007 Highlander and went to Toyota SC. Believe or not, during all the conversation the sakes guy simply refused to let me know the price of the car. Every time I asked, he would ask me back how much I'd be willing to pay monthly. It got to a point, where he said he could only give me the price if he ran my credit. What an idiot. He seemed more interest in financing the car then selling. Reading the previous review I understand why. In the end I just decided to stand up an leave. This was, by far, the worst dealership experience ever. All the time I had the impression that that was some kind of scam. Anyway, I decided to go to RSM Toyota dealers, and the experience was just the opposite. The internet sales person gave an online quote, and he kept his word when I got there. If you live on South CA, you definitely should check RSM Toyota More
by biriba
Employees Worked With
John Doe
