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South Coast Toyota

Costa Mesa, CA

4.5
300 Reviews

1966 Harbor Blvd

Costa Mesa, CA

92627

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Showing 300 reviews

December 27, 2012

Scott was very professional and friendly. Most Scott was very professional and friendly. Most importantly knew what would be a better fit, knowing that I am a college student trying to get my lif More

by solymar17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Mitchell
February 03, 2012

I love South Coast Toyota's service department. They are always so helpful and friendly. I wouldn't take my car anywhere else. I've had such bad experiences at other dealerships, I tell everyone I know th More

by ginger w
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred and Richie
Feb 06, 2012 -

South Coast Toyota responded

Thank you for sharing this review of your visits with us Ginger! We are delighted to have been able to provide you with enjoyable experiences and if there is anything more we can do for you please don't hesitate to contact us. Also, if you take a moment to like us on Facebook and follow us on Twitter we will keep you updated on current specials and events that are reserved for our online fans! Kind regards, Paul Lunsford | General Manager

January 03, 2012

Bought a $40k pre-owned vehicle and here is what I got: Bought a $40k pre-owned vehicle and here is what I got: 1 key 3 new tires and 1 three years old and half worn Serpentine belt that was cracked More

by sharetheknowlege
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Several
Jan 04, 2012 -

South Coast Toyota responded

On behalf of everyone here at South Coast Toyota I would like to apologize for your negative experience. Our number one priority is to provide each and every one of our guests with the highest caliber of customer service and I'm sorry to see that goal was not met during your visits with us. I would be exceptionally grateful for an opportunity to discuss the issues you have mentioned here with you directly so that I may fully understand the details of the situation. Please contact me at your convenience, I look forward to hearing from you. Sincerely, Paul Lunsford General Manager 949-764-4187

December 07, 2011

NEEDED MY HIGHLANDER SERVICED FAST WITHOUT A APPOINTMENT LATE ON A FRIDAY FRED AND ARMANDO DID A GREAT JOB MAKING THAT HAPPEN. TO MY SUPRISE MY BILL WAS LESS THAN THE ESTIMATE AND MY CAR WAS WASHED. More

by dialr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
FRED POTTER ARMANDO LOPEZ
Dec 08, 2011 -

South Coast Toyota responded

Thank you very much for taking the time to share these reflections on your recent visit with us! We are delighted to have been able to provide you with a positive experience while servicing your Toyota Highlander. Please don't hesitate to contact us if there is anything more we can do for you. We are always glad to help! Additionally, if you take a moment to like us on Facebook and follow us on Twitter we will keep you updated on current events and specials that are reserved exclusively for our online fans! Facebook- http://on.fb.me/edgoLy Twitter- http://bit.ly/fWdxoJ Thank you, Paul Lunsford- General Manager

October 11, 2011

Tung was very friendly and professional. We purchased our Sienna through AAA car buying program so there was no negotiating hassle. We had some specific requests and Tung and Michael were able to find i More

by Migomom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tung Nguyen and Michael Rice
Oct 11, 2011 -

South Coast Toyota responded

Congratulations on your new car and thank you for posting this great review! We are thrilled that you were happy with your experience and purchase! Micheal and Tung will definitely appreciate your kind words and your great recommendation! If you ever need anything, don't hesitate to contact us! Be sure to follow us on Facebook and Twitter for future service specials that are exclusive to our followers! We look forward to seeing you again! Facebook- http://on.fb.me/edgoLy Twitter- http://bit.ly/fWdxoJ Thank you, Paul Lunsford- General Manager

September 17, 2011

South Coast Toyota/Scion was terrific. Dennis did a great job of answering my questions, discussing the different vehicles I was considering, and following up on my emails in a timely manner (even on his of More

by pawlowst
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Fritchman
Sep 19, 2011 -

South Coast Toyota responded

Congratulations on your new car and thank you for reflecting on your visit with Dennis! All of us at South Coast Toyota enjoy seeing reinforcement that our team members are doing what it takes to keep our valued guests happy. If there is anything we can do for you, please contact us. We are here to help! Follow us on Facebook and Twitter for service specials that are exclusive to our followers. Thank you for the recommendation! Sincerely, Paul Lunsford General Manager

September 06, 2011

Great service they take good care of you.. The sales person was well informative and hussel free try to look at every option we had.. More

by Nbk6x5i
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trung Nguyen
Sep 07, 2011 -

South Coast Toyota responded

Thank you for reflecting on your experience with us and posting this review! All of us at South Coast Toyota are glad to see your visit with Tung went so well. I will be sure to inform him that you were pleased with his customer service. If there is anything we can do for you, please contact us. Don't forget to follow us on Facebook and Twitter for service specials that are exclusive to our followers. Thank you for the recommendation! Facebook- http://on.fb.me/edgoLy Twitter- http://bit.ly/fWdxoJ Sincerely, Paul Lunsford General Manager

August 05, 2011

As a single woman I was not looking forward to walking onto a new car lot...fast talking salesmen...I'm sure you know what I mean. But that was not the case. If you are looking for a great buying exp More

by collielex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tung Nguyen and Micheal Rice
Aug 09, 2011 -

South Coast Toyota responded

Thank you for reflecting on your experience at our store and posting this great review! We are glad to see you had a comfortable and informative visit with Tung, Micheal, and Brian! They will all be thrilled to hear that they were able to make your visit more enjoyable. If you ever need anything, don't hesitate to contact us. We are here to help! Follow us on Facebook and Twitter for service specials that are exclusive to our followers. Come back to see us again soon! Facebook- http://on.fb.me/edgoLy Twitter- http://bit.ly/fWdxoJ Thank you, Paul Lunsford - General Manager

May 23, 2011

Great SCT didn't rush me into buying in fact they let me wait until I was ready and there were some better deals or rebates. I came back in and they got me a great deal and made sure I was happy before I More

by pulsar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rice, Louis Davies ,Lawrence Chatterfield
May 24, 2011 -

South Coast Toyota responded

Congratulations on your new car and thank you for posting this review! All of us at South Coast Toyota are thrilled you enjoyed your visit with us! If you ever need anything, don't hesitate to contact us! Please follow us on Facebook and Twitter for future service specials that are exclusive to our followers! Facebook- http://on.fb.me/edgoLy Twitter- http://bit.ly/fWdxoJ Thank you, Paul Lunsford- General Manager

April 14, 2011

I gave Micheal Black a great score because he helped us with everything. He was very friendly and answered all of our questions he also did it with a smile so it helped to make us feel more like friends th More

by pacos2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal Black
Apr 14, 2011 -

South Coast Toyota responded

Congratulations on your new car and thank you for posting this great review! We are thrilled that you and your family were happy with your experience and purchase! Micheal will definitely appreciate your kind words and your great recommendation! He will also be happy that you considered this more of a friendly experience rather than a business transaction! If you ever need anything, please contact us! Don't forget to follow us on Facebook and Twitter for future service specials that are exclusive to our followers! We look forward to seeing you again! Facebook- http://on.fb.me/edgoLy Twitter- http://bit.ly/fWdxoJ Thank you, Paul Lunsford- General Manager

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