
South Coast Toyota
Costa Mesa, CA
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I had an amazing experience at this dealership yesterday. I had spoken over the phone with Scotty Mitchell because a friend recommended him if I was going to buy a Toyota. I went over the basics of what I wa I had spoken over the phone with Scotty Mitchell because a friend recommended him if I was going to buy a Toyota. I went over the basics of what I wanted: price range, down payment, car style, etc. We set up an appt for Sunday morning and I drove down from Burbank to meet up. He was professional, friendly, personable, fun, and completely knowledgeable. To be honest, I was dreading the idea of having to get a car but Scotty made the experience fun. He was so patient with me as I test drove car after car and handled everything in a timely fashion. Before the end of the day I was in a beautiful maroon scion tc. I also wanted to pay a compliment to Larry from the finance dept. He was so great to work with, he even got my mom laughing. All in all, a great experience. I know who I'll be recommending to anyone who might be looking to get a car. Thanks south coast toyota and Scotty Mitchell! More
I hate buying cars and going through the process. But the last 4 cars we have gotten, all from South Coast Toyota, has been painless, honest and actually fun. Scotty Mitchell, Brian O'Donnell and group the last 4 cars we have gotten, all from South Coast Toyota, has been painless, honest and actually fun. Scotty Mitchell, Brian O'Donnell and group has been awesome. Their customer service is off the charts and professionalism has kept us coming back. We don't even bother looking at other Toyota lots. I would highly recommend Scotty and Brian to anyone looking for a vehicle as long term customer service service is their goal. More
Scott was very professional and friendly. Most Scott was very professional and friendly. Most importantly knew what would be a better fit, knowing that I am a college student trying to get my lif Scott was very professional and friendly. Most importantly knew what would be a better fit, knowing that I am a college student trying to get my life on track. The car I purchased was a 2013 Scion TC, and I love it! Thanks for everything Scott, God Bless (: More
I love South Coast Toyota's service department. They are always so helpful and friendly. I wouldn't take my car anywhere else. I've had such bad experiences at other dealerships, I tell everyone I know th always so helpful and friendly. I wouldn't take my car anywhere else. I've had such bad experiences at other dealerships, I tell everyone I know that drives a Toyota or Scion to GO TO SOUTH COAST!! More
Bought a $40k pre-owned vehicle and here is what I got: Bought a $40k pre-owned vehicle and here is what I got: 1 key 3 new tires and 1 three years old and half worn Serpentine belt that was cracked Bought a $40k pre-owned vehicle and here is what I got: 1 key 3 new tires and 1 three years old and half worn Serpentine belt that was cracked and had to be replaced (service did not check off on 160-point inspection box ... hmm) Battery acid corroded wires shows up a couple months after purchase (service checked as OK on 160-point inspection) What I had to pay: $150 new key $160 new tire $250 new serpentine belt $100 new wiring around battery Crazy thing is, I work a few blocks away and would have gone to service my vehicle there. But I refuse because neither sales nor service would address any of these issues. Sure, it's a pre-owned vehicle but the fact that the 160-point inspection missed the belt and would not replace is inexcusable. One issue fix may have kept me going back there. Too bad for them. More
NEEDED MY HIGHLANDER SERVICED FAST WITHOUT A APPOINTMENT LATE ON A FRIDAY FRED AND ARMANDO DID A GREAT JOB MAKING THAT HAPPEN. TO MY SUPRISE MY BILL WAS LESS THAN THE ESTIMATE AND MY CAR WAS WASHED. LATE ON A FRIDAY FRED AND ARMANDO DID A GREAT JOB MAKING THAT HAPPEN. TO MY SUPRISE MY BILL WAS LESS THAN THE ESTIMATE AND MY CAR WAS WASHED. More
Tung was very friendly and professional. We purchased our Sienna through AAA car buying program so there was no negotiating hassle. We had some specific requests and Tung and Michael were able to find i our Sienna through AAA car buying program so there was no negotiating hassle. We had some specific requests and Tung and Michael were able to find it and get it to their dealership very promptly. We really enjoyed working with Tung and would not hesitate to recommend him. More
South Coast Toyota/Scion was terrific. Dennis did a great job of answering my questions, discussing the different vehicles I was considering, and following up on my emails in a timely manner (even on his of job of answering my questions, discussing the different vehicles I was considering, and following up on my emails in a timely manner (even on his off day). While I didn't end up buying a car here, I had a very positive experience, and would definitely recommend checking out South Coast Toyota/Scion. More
As a single woman I was not looking forward to walking onto a new car lot...fast talking salesmen...I'm sure you know what I mean. But that was not the case. If you are looking for a great buying exp onto a new car lot...fast talking salesmen...I'm sure you know what I mean. But that was not the case. If you are looking for a great buying experience South Coast Toyota is the place to go. My salesman, Tung Nguyen, was friendly and knowledgeable. He listened to my needs and pointed me in the right direction...Love my new Scion! This is the first time I've purchased a vehicle where the Internet Director, Micheal Rice, and the General Sales Manager, Brian O'Donnell, come out and personnally thank me for my business. Very, very cool experience More