South Coast Toyota

Happy Customer 5 Star Everyone was low pressure and wanted to find the best value for me. The transaction went quickly and no negative issues. Great group and they w 5 Star Everyone was low pressure and wanted to find the best value for me. The transaction went quickly and no negative issues. Great group and they will see me again. More

Fantastic service Every one in the dealer was nice and friendly I didn't feel pressured about it they all worked with me what I can purchase not to expensive that's one Every one in the dealer was nice and friendly I didn't feel pressured about it they all worked with me what I can purchase not to expensive that's one thing they stayed with my budget🙂 More

Never disappointed! South Coast Toyota has comparably been an excellent dealership for the purchase and care of our 2 cars from them. The service reps, first for our use South Coast Toyota has comparably been an excellent dealership for the purchase and care of our 2 cars from them. The service reps, first for our used Prius in 2010, then for our new Prius in 2015, have been excellent, providing service with a quick response, friendliness, integrity, knowledgeable experience, efficiency; and have accommodated my appointment requests quickly and conveniently. I go to South Coast with great confidence, especially after visiting a couple others and seeing/feeling the stark difference in treatment on several levels. More

Kindness and honor Bill Bailey was amazing to our family today. He and his staff are kind and follow through on their word They go above and beyond expectations. We Bill Bailey was amazing to our family today. He and his staff are kind and follow through on their word They go above and beyond expectations. We ar so thrilled to be new and now loyal clients to them. With Gratitude The Casper family HB More

BIG CON!!! Do not go to this dealership! LIARS!! Got a LEMON!!! Not even a year old car, and it has been in for the service for 8 times already. When brought it up to the management, I was told they Got a LEMON!!! Not even a year old car, and it has been in for the service for 8 times already. When brought it up to the management, I was told they will allow me to trade in for another car as a favor!! Yeah giving me $18,000 credit for the car I paid $28,000. Extremely disappointed and this dealership is not taking an ownership to fix issues and I am told to contact Toyota Customer service. More

Stay away This is an unbelievable story --that the service manager could be so inept about a car he services. I bought a Toyota Tacoma here a few years ago. i This is an unbelievable story --that the service manager could be so inept about a car he services. I bought a Toyota Tacoma here a few years ago. i accidentally pushed the RR diff/lock button, a button that you would use if you get stuck in snow/mud. It locks the back wheels so they move at the same time and you can get out. When enabled, on pavement, the tires screech, which is what happened when i made the next turn. i googled and found out the icon displayed on my dash of 4 wheels with an x between the two back but no specific instructions on how to disengage it so i called the service manager here. He told me that i needed to flatbed the truck to toyota and they had to manually disengage the wheels, which he said bundle up as you drive when that button is locked. Finding it hard to believe that every time you use the RR diff/lock you need to have the truck towed, i asked a friend who drives a dodge truck. He said it's a universal button, and you just turn the car on, press the bottom, drive and within a few feet it unlocks. And guess what happened, YES, just that. Fixed. NO flat bed, no nothin. Why would a SERVICE MANAGER be so ill-informed on a simple button? So save yourself a lot of grief and deal with a dealership who knows their cars. If they don't know how to use a universal bottom that requires one step--imagine how well they will service your car. Just saying... More

Great experience!!! I was in the market for a Toyota Tundra and had shopped about 10 car dealerships to find the best price and when I talked with Scott Mitchell I knew m I was in the market for a Toyota Tundra and had shopped about 10 car dealerships to find the best price and when I talked with Scott Mitchell I knew my search was over. He was by far the most knowledgeable sales rep that I had dealt with in the 6-9 months I was searching for a new car. He really goes above and beyond what any other dealership was able to do and uses his expertise for the good of the customer. He tells you he's going to do something and he does it. There is no bait and switch like many dealerships get the bad reputation for doing. The process went very smooth and I couldn't be happier. I drove off the lot with my brand new truck after spending only about an hour at the store. Additionally, I bought the car on Saturday and wanted to take my car in to get the windows tinted on Monday. Even though he had the day off he called his service manager to schedule an appointment. I would definitely recommend asking for Scott Mitchell if you are even considering a Toyota. He will tell you his honest opinion and save you some money and time in the process. More

BAIT AND SWITCH!! The old bait and switch!! I wasn't expecting it here as I’ve purchased 3 vehicles from South Coast Toyota and today would have been my 4th. I will nev The old bait and switch!! I wasn't expecting it here as I’ve purchased 3 vehicles from South Coast Toyota and today would have been my 4th. I will never again do business with this dealership as a result of my experience today. Long story short, over the course of several in person visits this week, I was offered (and we agreed upon) a trade-in price for my existing vehicle (Tundra) and we agreed upon a purchase price for a new vehicle. When my wife and I drove down today to complete the transaction, they presented me with a trade-in offer for my Tundra that was $3000 less than what we had agreed upon, like it was nothing. Their response was “Sorry, we’re not able to give you what we agreed to.” WHAT?!? ARE YOU KIDDING ME? One of the managers (Michael) actually said to my wife and I “sometimes we throw out prices in attempts to take your temperature” and “to see where your hot button is”. Apparently integrity means nothing to these people. So, to Fred, Michael, Dennis, Brian and everyone else who lied to my face…nice work, you just lost a long time loyal customer. More