South Coast Mitsubishi
Costa Mesa, CA
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42 Reviews of South Coast Mitsubishi
I started my search for the my new Evo X about 3 months ago, and every time I would searched for available inventory anywhere west of the Mississippi I was always led to South Coast Mitsubishi. Not only d ago, and every time I would searched for available inventory anywhere west of the Mississippi I was always led to South Coast Mitsubishi. Not only did they appear to have the best inventory around, but they also seemed to have the best pricing as well. As I reached out to to the dealership for the first time I was introduced to Bernard. Bernard never failed to answer my questions and always followed up when appropriate. After about a month I made my purchase and I couldn't be happier with my decision. If you get the chance ask for Bernard, he won't let you down. The entire team out in SCM made this an absolutely world class experience. THANK YOU SOUTH COAST MITSUBISHI! More
Bought a used car from this dump of dealership last year. We should have noticed the red flags right away in the front of the dealership they are displaying anything but Mitsubishi vehicles and the loud gang We should have noticed the red flags right away in the front of the dealership they are displaying anything but Mitsubishi vehicles and the loud gangster rap that was playing in the lobby. After having the car for a short time I needed to trade it in and was told by not one, but TWO dealerships that multiple panel vin numbers were missing and or scratched off, basically the exterior of the car was taken apart and put back together without the original panels and not told at time of purchase. Needless to say this made the trade in value EXTREMELY LOW. Buyers beware and stay away, especially from Eric (GM) and Chris (sales manager). More
This dealership is second to none!! My dealer even drove 3 1/2 hours to have us sign papers and drive us to south coast Mitsubishi to get my Evo! Thank you Bernard! No doubt that the word will get across to 3 1/2 hours to have us sign papers and drive us to south coast Mitsubishi to get my Evo! Thank you Bernard! No doubt that the word will get across to everyone. If you are looking to buy a mitsu! This is where it's at!! Thank you south coast! You helped make me one happy girl!! More
South Coast Mitsubishi: Sales person Mariana; Manager Eric Situation: Car Stereo Systems This has been awhile, date might not be correct on some parts. People that are involved or are the key witness i Eric Situation: Car Stereo Systems This has been awhile, date might not be correct on some parts. People that are involved or are the key witness is my cousin Josie, my brother Daniel, a friend of mine Kyle and myself. I purchased my Lancer GT at South Coast Mitsubishi dealer. Thursday- 12/20/12 Sales person who I dealt with was Mariana. The entire time I was with her she was very rude and always on her phone texting. She didn't seem interest in selling me the vehicle in the first place. Took a few car for a test drive, she was on her phone being rude. Never smiling and just condescending. When she was pricing my car I told her hey the stereo system is not part of the car, that I had the original car stereo. She responded oh ok that she got it. During the whole time being with her, such as test driving the car and finalizing the paperwork, I told her about the stereo system multiple times. I stated to her numerous time of the car system, the entire time I was worried about it. I stated it to her in front of my cousin, my brother and my friend Kyle about the car system to be removed and not sold. In front of the three people that I brought along with me she stated not to worry about it, that she has it handled. I was worried that it would be sold. Bought the car, left the place but before I left the place I reminded her about the system she said she has a list down and don't worry I should have it by this weekend. Call her up on the weekend she saying that they don't have it yet. I was a little confused because she kept changing her stories. I said that's was fine that I'll come by on Thursdays because it was Christmas that week. Went on Thursday 12/27/12 with the Stock radio from the Eclipse and said they don't have my stereo. I'm like why don't you have my stereo; Mariana stated that because my Eclipse my previous car was in the shop. I said that’s fine, than I gave her the stock stereos for the Eclipse. Then she proceeded to ask and to write down everything that I needed out of the Eclipse. This was the third time they ask me about it. I was thought to myself this doesn't make sense I thought she already did all that when I bought the Lancer. I'm already frustrated by now. So I decided to check on it next time. I called up the next week on Tuesday and see what's up she stated oh give me your number and I'll call you back up. 4 to 6 hours go by and nothing. So I decided to text her "Hey Mariana, what's the status on my stereo. I got a text back "who this?" I stated back the only person that probably been talking you about a stereo for the last 2 weeks. She never responded back. Around two hours later I decided to go to the dealer and deal with the situation and everything went downhill from there. From here on out I dealt with the Manager named Eric. He was dealing with the situation now, I told him the issues and he stated that he would help that they will do their best to get it back. He said he will give us a call back. This is one routine that they kept doing, “write” down your number and call you back. I didn’t see the point because they never did call back. This is very upsetting not only did they take my system that was installed my Eclipse they also took my stock stereo. They stole my second one ad never return it. Also they lied about my car stereo system going to be return to me. Not today is May 16, 2013 and nothing has been resolved. More
I purchased a Mitsubishi Outlander ES from on March 3, 2013, and I am very happy for having purchased it from this dealership. They worked to give me a fair price on both my trade-in and the car that I pu 2013, and I am very happy for having purchased it from this dealership. They worked to give me a fair price on both my trade-in and the car that I purchased. I highly recommend anyone interested in purchasing a Mitsubish visit this dealership and ask specifically for Marianna and Eric, whom I purchased my own car from. They were both transparent and courteous throughout the entire transaction. Their approach was more consultative than salesman-like. They will help you find the right car within your budget. Moreover, their outstanding customer service continued after my purchase, when Marianna actually helped me set up the blue-tooth in my new vehicle. I am impressed with the quality of service and consideration from these two employees. Highly recommended! More
I went in looking for a pre-owned truck. I found one that I liked and they were able to make it fit in to my budget with the right price and even beat my credit union rate. Thanks guys. Great job. I liked and they were able to make it fit in to my budget with the right price and even beat my credit union rate. Thanks guys. Great job. More
We had a very good experience at the dealership. Jon was our sales manager and Eric was our financial manager, both very helpful. We got a really great deal on a new Outlander with 3d seat and 4wd. Then the our sales manager and Eric was our financial manager, both very helpful. We got a really great deal on a new Outlander with 3d seat and 4wd. Then they offered a top dollar for our 2 trade-ins and as the result we went ahead and bought another Outlander sport (2d car in 5 days) from them. Also, quite an incredible deal. They have the flexibility and do not make you tired with the application process, no pressure. Everything went quick (although we did spent some time bargaining, and we got what we wanted :)). More
We bought a car for my son a couple of weeks ago (the second one we purchased there) and got a great deal!! He's in love with the car and hasn't had a single problem with it. The person that helped us w second one we purchased there) and got a great deal!! He's in love with the car and hasn't had a single problem with it. The person that helped us was extremely helful and knowledgable!!! More
I bought my second car from this dealership. Each time I have left this dealership I was very impressed and satisfied with my cars. The service and professionalism at this dealership is 5 star in my opinon. have left this dealership I was very impressed and satisfied with my cars. The service and professionalism at this dealership is 5 star in my opinon. I wil definitly buy my next car from them. More
I purchased a used BMW and have not had any problems with it. Remember, purchasing a used vehicle always runs some risk, so do your homework prior to negotiating with the dealership. I confirmed my vehicle it. Remember, purchasing a used vehicle always runs some risk, so do your homework prior to negotiating with the dealership. I confirmed my vehicle had not been in an accident, I confirmed my car was in good running condition by having my personal mechanic check it out. You have to take some accountability and have all your bases covered prior to going in. I have a great car, got a great price and would highly recommend So. Coast Mitsubishi...and I'm a girl, so no excuses guys. More