South Bay Hyundai - Service Center

The service was great, everyone was courteous. I didn't have to be there all day I didn't have to be there all day More

The reservation and scheduling were easy. The service personnel were knowledgeable and very well informed and friendly The service personnel were knowledgeable and very well informed and friendly More

I have problem with battery charging. after purchasing The car when was fully charged (100%) it showed 360 miles but in few months little by little showed to 240 miles. After I went to s after purchasing The car when was fully charged (100%) it showed 360 miles but in few months little by little showed to 240 miles. After I went to south west Hyundai they fixed the problem and went back to 360 miles. But after few days again went back to 260 miles I took the car again to same service place and again the same story happened Now after several months my IONIQ 6 after fully charging it drives only something between 260 to 280 miles . I don’t know what should I do now. I need help . I don’t know name of service man More

Jack Courteous and friendly, very professional. I live in Sant Monica prefer to make the drive to Torrance, great service representatives. Cashier was a bit rude. I live in Sant Monica prefer to make the drive to Torrance, great service representatives. Cashier was a bit rude. More

Everyone was so welcoming and nice. Enjoyed my entire experience. Thank you for the hospitality South Bay Hyundai. Enjoyed my entire experience. Thank you for the hospitality South Bay Hyundai. More

Very efficient and professional staff. Jack was super friendly and helpful. The waiting area was very comfortable and I used the uber ride service due to the length of time for the replac Jack was super friendly and helpful. The waiting area was very comfortable and I used the uber ride service due to the length of time for the replacement of the rear camera. More

I like the ease of the service and the follow up. Customer is also professional and great Customer is also professional and great More

Took my Genesis in to have two recall repairs done. All was good until the next day the malfunction indicator lamp came on. Took my car back to the dealership to see what the problem was. Turns out All was good until the next day the malfunction indicator lamp came on. Took my car back to the dealership to see what the problem was. Turns out when one of the items was installed it was installed incorrectly which caused a small leak in a pinched hose. I lost nearly three hours waiting for the repair. No apology no nothing for the inconvenience. Not happy about that. Prior to my recall appointment I received an email from Kei Yukimura informing me that the recall parts were in and when I would like to bring in my vehicle. I called in for an appointment for Jan 23 and when I got there on that day no appointment had been made for me. Not happy about that either. More

Always a great experience, fast service and friendly staff make SBH my favorite Hyundai dealership staff make SBH my favorite Hyundai dealership More

No one would call or be called to tell us an update on our cars progress. Had to talk to the manager, who was hard to get too! Waited 15mins after paying just to pick up the keys when it was done.Talk abo our cars progress. Had to talk to the manager, who was hard to get too! Waited 15mins after paying just to pick up the keys when it was done.Talk about dropping the ball! More