South Bay BMW - Service Center

Darryl is always willing to help me out even when it comes to the smallest questions. He is willing to go the extra mile and is very attentive to even the smallest detail. Darryl has been my service a comes to the smallest questions. He is willing to go the extra mile and is very attentive to even the smallest detail. Darryl has been my service advisor for at least 5 years and I will continue to go to him whenever I need any type of service that I need. It is very satisfying knowing that you will be in good hands with Southbay BMW and Darryl Kwock in particular and not sold on any extra stuff that you do not need at that given time. Darryl has been really good to me, and I appreciate all the hard work that he does for me and I am sure for all of his clients. More

On Saturday my car signaled a flat tire. When I brought the car in, I ran into Kevin S. It was Kevin's day off, but he went above and beyond in helping. Kevin wrote up the paperwork and followed up as I w the car in, I ran into Kevin S. It was Kevin's day off, but he went above and beyond in helping. Kevin wrote up the paperwork and followed up as I waited. My car was completed quickly. This was excellent service. South Bay BMW is the only dealership I trust in servicing my car. More

Mark Caudillo should is a role model for his profession. Mark is my service advisor at South Bay & from the appointment to getting my car back everything is top notch. If you have a Beemer and need service Mark is my service advisor at South Bay & from the appointment to getting my car back everything is top notch. If you have a Beemer and need service call South Bay,ask for Mark you'll be happy. More

My experience with this dealership has always been favorable. No one likes to have their light come on for service but when mine does I'm happy to know that Mark & his team will give me the honest ans favorable. No one likes to have their light come on for service but when mine does I'm happy to know that Mark & his team will give me the honest answers and best service. He has taken extra steps to ensure that my issues are addressed and eliminate future visits. More

ALL AROUND PROFESSIONALISM, KNOWLEDGE, AND TIMELINESS ARE KEY TO MY RETURN. I AM A CUSTOMER FOR SOUTHBAY BMW. VERY FRIENDLY ALSO. WOULD HIGHLY RECOOMMEND.I also enjoyed the loaner vehicle and the options tha KEY TO MY RETURN. I AM A CUSTOMER FOR SOUTHBAY BMW. VERY FRIENDLY ALSO. WOULD HIGHLY RECOOMMEND.I also enjoyed the loaner vehicle and the options that were given to me. Just make sure you make an appointment for more convenient service. More

Kevin is one of the best service advisers I have ever worked with in the 21 years that I have been a BMW driver. He is polite, listens (really listens!) to what I have to say, offers helpful information worked with in the 21 years that I have been a BMW driver. He is polite, listens (really listens!) to what I have to say, offers helpful information, and always follows through. If he says he will do something, it gets done. Highly recommended! More

Darryl is awesome! South Bay has a ton of clients and Darryl makes me feel like I am his ONLY client. He is very detailed and takes care of every little think I mention about my BMW. I have owned coupl Darryl makes me feel like I am his ONLY client. He is very detailed and takes care of every little think I mention about my BMW. I have owned couple of BMW's and he is one of the reasons I decided to continue to be a BMW customer. I trust that Darryl will never jerk me around or talk me into some service I don't need. Thanks More

mike henehan in service is absolutely fantastic. he mike henehan in service is absolutely fantastic. he has completely spoiled me in every respect that a service manager could spoil a customer. the mike henehan in service is absolutely fantastic. he has completely spoiled me in every respect that a service manager could spoil a customer. the combination of speed, and the availability of loaner cars makes this the only bmw dealership with which i will have my service work done. clearly far superior to all others i've tried. More

Very friendly staff, good work in a timely manner. Loaner car made the experience pain-free. Would recommend South Bay BMW to my friends and family. Location is convenient to both my work and home s Loaner car made the experience pain-free. Would recommend South Bay BMW to my friends and family. Location is convenient to both my work and home so convenience is a big factor however would not use them if they didn't provide a good service. More

I drive about 30 miles from OC to your dealership even though there is a BMW dealership less than 10 miles from home. The reason is that I've been coming to your dealership for more than 10 years now, and though there is a BMW dealership less than 10 miles from home. The reason is that I've been coming to your dealership for more than 10 years now, and had exceptional service, especially from Frank Perri whom I've never met an advisor as knowledgeable and experienced as he is. You folks are so lucky to have him. Please keep up the great service you always offer. More