South Bay BMW - Service Center

If you need to drop off your car for service, ask for Kevin Smuckler. He is one of the nicest guys you will ever meet. Besides his great personality, he is professional and proficient. I had been expe Kevin Smuckler. He is one of the nicest guys you will ever meet. Besides his great personality, he is professional and proficient. I had been experiencing some issues with my brakes, so I began to grow concerned especially since I have a newborn. Kevin took the time to ensure that all of my concerns were addressed. He made the process convenient and seamless. Superb Service!!! More

Marc Pizzuto is very polite, well informed, and eager to help. I get very hesitant walking into a dealership but he really put me at ease with his sincerity. I trust bringing my car back to him and look f help. I get very hesitant walking into a dealership but he really put me at ease with his sincerity. I trust bringing my car back to him and look forward to always getting the best service from south bay. More

I have had nothing but great experience in this Dealership from the receptionist on the front desk to the guys that wash my car occasionaly.My salesman was Mark Black,a very nice patient and knowle Dealership from the receptionist on the front desk to the guys that wash my car occasionaly.My salesman was Mark Black,a very nice patient and knowlegeble salesman,and now for service I see Marc Pizzuto always approches me with a great smile,very knowlegeble about different issues and very accomodating with appointments loaner and issues professionaly resolved.I would defenately raccomand this dealership.Jack More

The best team EVER! I am a very satisfied customer. This is my second car leased and serviced with South Bay and I refuse to do business with any other dealership. They are extremely patient with me and th is my second car leased and serviced with South Bay and I refuse to do business with any other dealership. They are extremely patient with me and they make sure that all of my needs are met in a timely fashion and in a professional manner. More

Darryl Kwok is an excellent service advisor. I am completely satisfied with the service he provides. He is conscientious, curteous and efficient. He is always pleasant and keeps me updated as to what completely satisfied with the service he provides. He is conscientious, curteous and efficient. He is always pleasant and keeps me updated as to what is being done to service my car and when the car will be completed. Thank you. More

This is the best dealerhip I have ever worked with. They treated me like their best customer. My service experience has been over the last 4 years and i would never work with anyone other than Mark Caudill treated me like their best customer. My service experience has been over the last 4 years and i would never work with anyone other than Mark Caudillo. He is the reason i go back there. They handle everything the first time. More

the best adviser ever! i would highly recommend him to all your BMW needs. He is efficient, very kind, and honest. He tried his very best to accommodate to all my needs. I will now exclusively go to him all your BMW needs. He is efficient, very kind, and honest. He tried his very best to accommodate to all my needs. I will now exclusively go to him for service. This dealership and Marc Pizzuto really now what customer service is all about! More

I purchased my vehicle from south bay BMW and because I live far I took it to 2 close by dealers. Wasn't satisfied with any of them until I took it back to south bay BMW. This is when I met Marc Pizzuto. L live far I took it to 2 close by dealers. Wasn't satisfied with any of them until I took it back to south bay BMW. This is when I met Marc Pizzuto. Let me tell u, this guy is one of the most professional people that I worked with. He makes me feel like at home when I am there. My vehicle has been taken care off since the minute he started handling it. Hopefully south bay BMW appreciates having him there because if I was in that line of business, I would hire home in a split second. He just knows how to take care of his clients. I will deff take my car there as long as he is there. I totally trust his knowledge and professionalism . More

Mark Caudillo is the very best, friendliest, and efficient service advisor I have dealt with. It's always a pleasure doing business with Mark. My car is always ready when promised if not before the efficient service advisor I have dealt with. It's always a pleasure doing business with Mark. My car is always ready when promised if not before the estimated time and is delivered to me shiny and clean. More

Marc Pizzuto made my experience at SOUTHBAY BMW excellent. He is very knowledgeable, really cared and gave my car the best service. From beginning to end, I felt like I was his #1 priority. I will excellent. He is very knowledgeable, really cared and gave my car the best service. From beginning to end, I felt like I was his #1 priority. I will never see any other advisors or even think of going to another dealership ever again! I highly recommend this place to anybody! More