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South Bay BMW - Service Center

Torrance, CA

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535 Reviews

535 Reviews of South Bay BMW - Service Center

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October 24, 2019

maintenance I was quickly greeted when arrived. I made appointment by phone for when I wanted. Vahag explained what will be done. He was very friendly and knowle More

by Win
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vahag Oganesyan
Oct 30, 2019 -

South Bay BMW responded

Hello, Thank you for sharing your recent 5 star experience with Vahag here with us at South Bay BMW. We are thrilled to hear that your experience was friendly, knowledgeable and communicative. Thank you for choosing us here at South Bay BMW, and we are here for you anytime in the future. Enjoy every mile ahead in your Ultimate Driving Machine!

October 23, 2019

Unexpected maintenance Jorge is the best. Remembered me and took care of me with minimal issues. Looked into other things just to be safe and was very communicative. Done d More

by Noochtom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Gonzalez
Oct 30, 2019 -

South Bay BMW responded

Hello, Thank you for sharing your recent 5 star experience with us here at South Bay BMW. We are pleased to hear that Jorge "is the best" and that he was communicative. We are glad to hear that you enjoyed your experience! Thank you for choosing us here, and we are here for you anytime in the future for all things BMW. Enjoy every mile ahead in your Ultimate Driving Machine!

October 01, 2019

This is the BEST BMW dealership! Service staff is attentive, quick to reply to calls, emails and texts. They take care of every need!! Thank you Dan!! More

by carander1997
Recommend Dealer
Yes
Employees Worked With
Dan Cao
Oct 02, 2019 -

South Bay BMW responded

Hello, Thank you for sharing your recent 5 star service experience with us here at South Bay BMW. We are pleased to hear that you felt "this is that best BMW dealership ever!" We are glad to hear that Dan was attentive and communicative and that you were well taken care of. Thank you for being part of the South Bay BMW family. We are here for you anytime in the future. Enjoy every mile ahead!

September 28, 2019

Always great service Vee, always helps. keep it up man. Every time I come in everyone is so professional and I have been coming here for several years, From valet’s Gus More

by Chaley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Grammer, Graciano Perez
Oct 02, 2019 -

South Bay BMW responded

Hello Chaley, Thank you for sharing your recent 5 star experience with us here at South Bay BMW. We are pleased to hear that Vee was helpful and professional. Thank you for continuing to do business with us here, and we are always here for you anytime in the future! Enjoy the road ahead!

September 24, 2019

Service X5 Kyle Robinson at South Bay BMW is excellent. Had my X5 in for an oil change, etc. The car was ready when promised and the team is very professional. More

by DG-South Bay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Robinson -South Bay BMW is excellent
Sep 24, 2019 -

South Bay BMW responded

Hello, Thank you for sharing your recent 5 star service experience with us here at South Bay BMW. We are pleased to hear that Kyle was excellent and that your X5 was well taken care of. Thank you for choosing to service your BMW with us, and we are here for you anytime in the future for everything BMW. Enjoy every mile ahead in your Ultimate Driving Machine!

August 31, 2019

Jorge was helpful and made sure we were able to get a rental which was ideal. Service department is always helpful and customer service was excellent. More

by Edison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Gonzalez
Sep 03, 2019 -

South Bay BMW responded

Hello Edison, Thank you for sharing your recent 5 star experience with us here at South Bay BMW. We are thrilled to hear that Jorge was helpful and that you feel we have great customer service. Thank you for choosing us here at South Bay BMW. We look forward to seeing you anytime in the future for all things BMW. Enjoy the road ahead in your Ultimate Driving Machine.

August 12, 2019

Excellent service by Jeorge!! Been coming here for years with the same service advisor Jorge Gonzalez. Place is always welcoming and super comfortable! They always take care of my More

by AML
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Gonzalez
Aug 13, 2019 -

South Bay BMW responded

Hello, Thank you for sharing your recent 5 star experience with us here at South Bay BMW. We are thrilled to hear that your experience with Jorge was comfortable, caring and smooth. Thank you for continuing to be part of the McKenna family. We are here for you anytime in the future! Enjoy every mile ahed in you Ultimate Driving Machine!

July 25, 2019

Excellent service! Jackson was extremely knowledgeable and provided constant updates on the work done to my 650i. I would highly recommend SB BMW and Jackson for your BM More

by MJ BMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson
Jul 31, 2019 -

South Bay BMW responded

Hello, Thank you for sharing your recent 5 star experience with us here at South Bay BMW. We are thrilled to hear that Jackson was knowledgeable and helped make your experience worth while. Glad to hear your 650i is now running great after its service visit with us. Thank you for being part of the McKenna family. We look forward to seeing you anytime in the future for all things BMW. Enjoy the road ahead in your Ultimate Driving Machine!

July 24, 2019

Excellent Service Advisor Jackson Hwang Jackson was my service advisor and I had a great experience! He was very pleasant throughout the visit. Jackson made sure to update me regularly on th More

by iljhamv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson Hwang
Jul 31, 2019 -

South Bay BMW responded

Hello, Thank you for sharing your recent 5 star experience with Jackson here with us at South Bay BMW. We are thrilled to hear that Jackson was pleasant and informative. We are so glad to hear that your vehicle is now running smoothly after your service visit with us. Thank you for being part of the McKenna family. We are here for you anytime in the future! Enjoy every mile ahead!

June 22, 2019

Excellent service and parts departments! I came in for emergency service without an appointment. The service advisor and mechanics had my repair performed within two hours and the parts depar More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson Hwang and Zach in the Parts Department
Jun 26, 2019 -

South Bay BMW responded

Hello John, Thank you for sharing your recent positive experience with us here at South Bay BMW. We are pleased to hear that your car was serviced with us when it was unable to at other dealerships. Although we are glad you had a good experience with us, we want to make sure your all around experience is great. Please don't hesitate to contact our service management team directly with any questions, concerns or feedback. We are always looking to hear more from our customers on what we can improve on. Thank you. customerservice@mckennacars.com

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