South Bay BMW - Service Center

Service is always great, you just cant ask for more.. I am always greeted with a smile from Marc Pizutto, he is just friendly and knowledgeable, always ready to help.. probably the only place i really trus am always greeted with a smile from Marc Pizutto, he is just friendly and knowledgeable, always ready to help.. probably the only place i really trust they will take real good care of my BMW.. Ive never had a problem and always leave satisfied.. More

I had to toe my car in late at night because it started running rough and finnally quit. I filled out a late drop off envelope and the toe truck driver was nice enough to give me a ride home. First thing t running rough and finnally quit. I filled out a late drop off envelope and the toe truck driver was nice enough to give me a ride home. First thing the next morning, Marc Pizzuto, one of their service consultants, gave me a call and asked me what was going on with my car and asked if I needed transportation, I told him I only had one car and had no way to get to work, so he arranged a shuttle to pick me up and provided me with a courtesy Loaner car, which was a very clean 335i, wow!. Around noon, he called me back with an update and told me what part had caused the problem, his technician also looked over the rest of my car and found the tires needed replacing and recommended an alignment. I told Marc to take care of everything. My car was done at the end of the day, and its running great. I would just like to say I am very pleased with the service I received, Marc was very friendly, all the people I met, from the shuttle driver to the girls in the mobility department made me feel welcome and made me feel like they really appreciate my bussiness. I would definately recommend this dealer to anyone that owns a bmw. More

It has been a pleasure to be a customer at the South Bay BMW Service Center. My service manager Mark Pizzuto is helpful, professional and friendly. I can always count on my service to be smooth and timely. BMW Service Center. My service manager Mark Pizzuto is helpful, professional and friendly. I can always count on my service to be smooth and timely. Mark takes the extra steps to make sure that BMW has served me well. More

Every Time I take my car in for service I get nothing but the very Best for Mr. Pazuto. It is this reason and his professionalism that I will continue to drive Bmw. Not only do you offer the ultimate drivin the very Best for Mr. Pazuto. It is this reason and his professionalism that I will continue to drive Bmw. Not only do you offer the ultimate driving machine, you also Have the ultimate service experience. More

Mark Pizzuto is GREAT, always with a smile ready and willing to help. Always answer his phone, and if you leave a message be sure that he will return your call. My son's car was ready when promised, an willing to help. Always answer his phone, and if you leave a message be sure that he will return your call. My son's car was ready when promised, and also helped me to have the radio replaced with only labor out of pocket. I will be seeing him again, very soon for my car!!!! More

Great customer service every single time. I am always satisfied with the work and the service that is done on my vehicle. The staff is so knowledable and helpful and super nice. From the associates tha satisfied with the work and the service that is done on my vehicle. The staff is so knowledable and helpful and super nice. From the associates that first greet you, to my service advisor and even the associates working at the cashier desk, they are all wonderful! Their service department is the best in the South Bay. More

Marco was great best service experience ever. Marco was helpful and supportive in all aspects of my visit. Also noticed a fault in the radio system and advised me to bring my car back in a week Great at helpful and supportive in all aspects of my visit. Also noticed a fault in the radio system and advised me to bring my car back in a week Great attention to detail and care. Would definitely come back for service with Marco More

If you need to take your car in for service, I highly recommend Kevin Smuckler. I have been in several times over the last year or so, and I have been nothing short of completely satisfied after each vis recommend Kevin Smuckler. I have been in several times over the last year or so, and I have been nothing short of completely satisfied after each visit. He is proficient and very good about making sure that all of your concerns are addressed. From start to finish Kevin's professionalism and attention to detail will make the entire process as quick and convenient as possible. Great service!!! More

I am so glad I finally found a great dealership to take my car for service. I've had bad experiences in the past and am very wary of service advisors. Marc, however, keeps me informed all day and takes the my car for service. I've had bad experiences in the past and am very wary of service advisors. Marc, however, keeps me informed all day and takes the time to explain things to me without pressure. I really appreciate his excellent customer service. More

My M3 is still at service getting checked out, but Marco Pizzuto has been a pleasure to work with so far. Brought my car in for a separate issue, but he took the time to diagnose some other issues it may h Pizzuto has been a pleasure to work with so far. Brought my car in for a separate issue, but he took the time to diagnose some other issues it may have and are having the technicians check everything out including a 32 point inspection which I had not asked for. Kept me up to date on status and arranged for a ride home while I wait. More