South Bay BMW - Service Center

Quick and courteous I have been coming the South Bay BMW since 2014 because it is close to home and my first experience was excellent. This visit was for a routine oil c I have been coming the South Bay BMW since 2014 because it is close to home and my first experience was excellent. This visit was for a routine oil change and filter change. I also requested a check of my doors, since one was creaking loudly when opened wide. That was checked and a lubricant was applied to the doors. I also requested the platinum wash and my 99 z-3 looked great afterwards! I did not wait long to get service after I arrived. One employee came over after a few minutes to check for body damage while I waited for my service advisor who was still waiting on another customer. My advisor wrote up what I requested after he checked the records to see that I was caught up with other services. Then he ordered the Uber service and helped with that when I explained that I did not text. I had an Uber driver to take me home and another to pick me up and they were both courteous and helpful. Each BMW employee that I talked to was friendly and helpful. More

Regular maintenance made easy Great teamwork to get me on my way, I was not left to stand aimlessly but graciously assisted by available members. Dan and May were awesome! Thanks Great teamwork to get me on my way, I was not left to stand aimlessly but graciously assisted by available members. Dan and May were awesome! Thanks team BMW! More

Adapton to new Apple Phine New technology information from Apple needed for phone. use. Explanation of problem resolved. The setup for the service was done promptly and car was New technology information from Apple needed for phone. use. Explanation of problem resolved. The setup for the service was done promptly and car was returned on time. More

Consistent Customer Care Every Time Every time I visit the South Bay MINI dealership, I receive top-notch friendly service. Lino often helps me as the service advisor. He always thorou Every time I visit the South Bay MINI dealership, I receive top-notch friendly service. Lino often helps me as the service advisor. He always thoroughly answers all of my questions with great care to speak in easily-understood terms, and takes the time to ensure I have a complete understanding of my options and vehicle plan. I always trust his advice, and absolutely recommend him. It is a pleasure to do business with him! More

Best Service Ever Outstanding service. Ready when promised no fuss no haggle. There are several dealerships that I could go to, and I go to SouhBay BMW because of the Outstanding service. Ready when promised no fuss no haggle. There are several dealerships that I could go to, and I go to SouhBay BMW because of the people More

BMW 535 10,000 mile service Scheduled a Saturday morning service appointment. Quick check in. Car was ready two hours later as promised. Service consultant (Kyle Robinson) was fr Scheduled a Saturday morning service appointment. Quick check in. Car was ready two hours later as promised. Service consultant (Kyle Robinson) was friendly. I will be coordinating all future service appointments through Kyle. More

Jay Ligorria - Excellent Service 5 Stars for Service with Jay Ligorria, He Is my goto Service Rep. Jay goes 'Above and Beyond' great communication keeping you informed every step of t 5 Stars for Service with Jay Ligorria, He Is my goto Service Rep. Jay goes 'Above and Beyond' great communication keeping you informed every step of the way, shows honesty and integrity. If you get your car serviced at SouthBay BMW, ask for Jay Ligorria, you will not be disappointed! More

Free 32 pt inspection & clock changed from DST I bought my MINI at South Bay BMW/MINI in 2008 when both dealerships were in the same complex. Since then MINI has it's own facility just a few yard I bought my MINI at South Bay BMW/MINI in 2008 when both dealerships were in the same complex. Since then MINI has it's own facility just a few yards away. South Bay has kept my car in EXCELLENT condition - really it runs and looks as like brand new! Lino Serrano is my favorite Service Technician and I do not trust my MINI with anyone else but him! He treats me like family and my car as if it's his! I can't recommend his service and the service at South Bay MINI enough! It is outstanding! After 9 years of ownership, they have kept it up and done and excellent job. They always give me sound advice and alerts and when they're available maintenance specials and special reimbursements. I especially love that I'm a "South Bay VIP" and that I can get a FREE car wash whenever I come - and that doesn't include the MINI car spa that offers every kind of maintenance and primping for your car, or the fact that after each service the free car wash is included. Buy your next car here - the MINI is the best car I have EVER owned. It is FUN TO DRIVE :)! More

Recall service Excellent service and very professional. Dan deserves recognition.Inbound for service/check in excellent. The car was ready on time and the car was d Excellent service and very professional. Dan deserves recognition.Inbound for service/check in excellent. The car was ready on time and the car was delivered clean. More

Lino Serrano, a perfect Service Consultant for So, Bay MINI Mr. Lino Serrano is a glowing example of a model Service Consultant for the whole McKenna Automotive Group. He is always very punctual, trustworthy Mr. Lino Serrano is a glowing example of a model Service Consultant for the whole McKenna Automotive Group. He is always very punctual, trustworthy, hospitable, courteous, knowledgeable and very professional. I do not feel like another "work order" or "service ticket", he really cares about my vehicle's needs and my concerns and addresses them cordially. More