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South Bay BMW - Service Center

Torrance, CA

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535 Reviews

535 Reviews of South Bay BMW - Service Center

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November 26, 2017

Good place to get a service. Very friendly environment, did not feel rushed. Waiting area is very clean. Lino was very helpful in answering all my questions. More

by ness18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lino Serrano
Nov 27, 2017 -

South Bay BMW responded

Hello, and thanks for sharing your continued 5 star service experience with Lino here at South Bay BMW and MINI! We're pleased to read your kind review, and we'd like to thank you for choosing us here South Bay for your MINI service needs. Enjoy the road ahead!

Nov 27, 2017 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star service experience with Lino here at South Bay BMW and MINI! We're pleased to read your kind review, and we appreciate you choosing us here at South Bay for your MINI service needs. Enjoy the road ahead!

November 25, 2017

Great service Had one of the best service experiences of any dealer. From start to finish was great. Keep up the great work. Willie was very attentive and helpful. More

by Joseh1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2017 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star service experience with Willie here at South Bay BMW! We're pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. We sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!

November 23, 2017

Great service but super pricey Love the Mini service personnel. Always Very nice and helpful. My only complaint is that everytime I bring my Mini in for service, it is expensive. More

by Ginnawp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lino and April
Nov 25, 2017 -

South Bay BMW responded

Hello, and thanks for sharing your continued 5 star service experience with Lino and April here at South Bay BMW and MINI! Thanks for choosing us here at South Bay for your MINI service needs, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead!

November 23, 2017

Great !!! Lino the service advisor is amazing!!! Really great service and help at this Mini Cooper Dealership Would recommend this dealership to anyone More

by Clinton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lino
Nov 25, 2017 -

South Bay BMW responded

Hi Clinton, Thanks for sharing your recent 5 star service experience with Lino here at South Bay BMW and MINI! We're thrilled to read your review, and we'd like to thank you for choosing us here at South Bay for your MINI service needs. Enjoy the road ahead!

November 23, 2017

Willy South Bay BMW has exceptional service. I? have only brought my car into this dealership for service. Willie,, my service advisor is a pleasure to de More

by Tricia70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2017 -

South Bay BMW responded

Hello Tricia, Thanks for sharing your continued 5 star service experience with Willie here at South Bay BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future!

November 21, 2017

You're kidding right This is my third Mini...is this a trick question? I keep coming back when there is another local Mini much closer to me. I come back because everyone More

by itsme528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lino Serrano
Nov 25, 2017 -

South Bay BMW responded

Hello, and thanks for sharing your continued positive service experience with Lino here at South Bay BMW and MINI! We're thrilled to read your review, and we appreciate you making the drive to our store for our service when you have other closer options. Enjoy the road ahead, and we sincerely look forward to seeing you in our store anytime in the future!

November 20, 2017

Review of recent service appointments My service advisor, Dan Grammer, has always been an advocate for me in getting the necessary repairs completed that are covered by my extended warrant More

by John M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Grammer
Nov 20, 2017 -

South Bay BMW responded

Hi John, Thanks for sharing your continued positive service experience with Dan here at South Bay BMW! We're pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!

November 19, 2017

Excellent Why there are only 5 stars I can give? They deserve 10 stars! If I need to buy a new car, I'll definitely come back to South Bay BMW More

by Lucas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2017 -

South Bay BMW responded

Hi Lucas, Thanks for sharing your recent 5 star service experience with Willie here at South Bay BMW! We're thrilled to read your review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future.

November 18, 2017

Everyone was great except The cashier that checked me out seemed to have a chip on her shoulder and was not nice, but everyone else was great, she needs to learn how to interac More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando
Nov 19, 2017 -

South Bay BMW responded

Hello, and thanks for sharing your recent positive experience with Armando here at South Bay BMW! We appreciate your feedback as well, and we'd like to thank you for choosing us here at South Bay for all things BMW. Enjoy the road ahead in your Ultimate Driving Machine!

November 18, 2017

Good service on my Mini I love my service advisor, Halton Martinez. He's a very upfront guy & has never lied to me. I'm always treated well whenever I get my car serviced. An More

by Mersh12000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Halton Martinez
Nov 19, 2017 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star service experience with Halton here at South Bay BMW and MINI! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your service needs. Enjoy the road ahead!

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