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South Bay BMW - Service Center

Torrance, CA

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535 Reviews

535 Reviews of South Bay BMW - Service Center

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December 08, 2017

South Bay BMW Servicing Our family was branded BMW many years ago, not only because of the amazing product that BMW engineers, but also because of the customer service we hav More

by Janice F Holland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Grammer
Dec 09, 2017 -

South Bay BMW responded

Hi Janice, Carl, and J-P, Thank you sincerely for sharing your continued 5 star experience with our team here at South Bay BMW! We're beyond thrilled to read your review, and we'd like to thank you for your continued business over the years. We'll make sure to share these kind words with our team, and we sincerely look forward to seeing you all in our store anytime in the future. Enjoy the road ahead, and Happy Holidays!

December 07, 2017

South Bay BMW A+++++++ Thanks Jorge Gonzalez made the experience SPECTACULAR !!!! i will buy my next BMW @ South Bay BWW!! South Bay BMW has the best service in California T More

by Lahealth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Gonzalez
Dec 08, 2017 -

South Bay BMW responded

Hello, and thanks for sharing your recent spectacular service experience with Jorge here at South Bay BMW! We're thrilled to read your review, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine, and Happy Holidays!

December 07, 2017

My last visit Anderson was most courteous & professional during my visit Enterprise inadvertently charged for my rental & Anderson took time & effort to correct t More

by Marti
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anderson & Jay
Dec 08, 2017 -

South Bay BMW responded

Hi Marti, Thanks for sharing your recent 5 star service experience with both Anderson and Jay here at South Bay BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine, and Happy Holidays!

December 07, 2017

Efficient, customer friendly, super experience I never cringe at having to make a trip to the dealership for a service call - Imagine actually ENJOYING going to a car dealership... enough said! More

by JulieA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HALTON
Dec 08, 2017 -

South Bay BMW responded

Hi Julie, Thanks for sharing your recent 5 star service experience with Halton here at South Bay BMW and MINI! We're quite pleased to read about your time with us, and we'd like to thank you for choosing us here at South Bay for your service needs. Enjoy the road ahead, and Happy Holidays!

December 06, 2017

Service for a Recall With less than 500 miles my new car needed a recall. The notice said it would take 1 hr. I made an appointment and indicated I would wait during the More

by Lots-O-Cars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service - Kyle Robinson
Dec 07, 2017 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star recall experience with Kyle here at South Bay BMW. Thanks for sharing your feedback as well! We've taken your notes and shared them with our management team here at the store for an internal discussion. Enjoy the road ahead in your Ultimate Driving Machine, and Happy Holidays!

December 06, 2017

Best BMW Service in the LA Area South Bay BMW has the best service department in the LA area. I've had a fair share of issues with my M5, and South Bay service have done a great job More

by stan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy McIntosh
Dec 07, 2017 -

South Bay BMW responded

Hi Stan, Thanks for sharing your continued 5 star service experience with Tim here at South Bay BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your M5 service needs. Enjoy the road ahead in your Ultimate Driving Machine, and Happy Holidays!

December 03, 2017

BMW Hawthorne Blvd is professional, warm, and welcoming. I have bought five different 3-series from BMW Hawthorne Blvd, and had my services done for almost 20 years. Th More

by Donna90266
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALL of your employees!, Timothy McIntosh
Dec 05, 2017 -

South Bay BMW responded

Hi Donna, Thank you sincerely for sharing your continued 5 star sales and service experience with Tim and the rest of the team here at South Bay BMW! Your business over the years is incredibly appreciated, and we're happy we're able to continue serving you with professionalism and friendly experiences. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future. Happy Holidays!

December 03, 2017

Best Mini Dealer in socal I live near two Mini Dealers, I will always drive through traffic to bring my car to South Bay Mini. The customer service is the best, my rep Lino, go More

by londondax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felino Serrano
Dec 05, 2017 -

South Bay BMW responded

Hello, and thanks for sharing your continued 5 star service experience with Lino here at South Bay BMW and MINI! We're thrilled to read your review, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead, and Happy Holidays!

December 03, 2017

appointment for exterior care Everything went as planned, the appointment for an express exterior detail was at the end of the day and was finished as estimated. Josh takes good c More

by DG
Customer Service
Recommend Dealer
Yes
Employees Worked With
Josh
Dec 05, 2017 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star service experience with Josh here at South Bay BMW! We're thrilled to read your review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine, and Happy Holidays!

December 02, 2017

Mini AC service Chris was very attentive. Only issue would be for the dealer to be ready for customer at the specified time. My appt was at 7am had to wait a bit. More

by Csarria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris at Service
Dec 03, 2017 -

South Bay BMW responded

Hello, and thanks for sharing your recent positive service experience with Chris here at South Bay BMW and MINI. Thanks for sharing your feedback as well! Enjoy the road ahead, and we sincerely look forward to seeing you in our store anytime in the future. Happy Holidays!

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