South Bay BMW - Service Center

Excellent car and customer services Even though there are 2 BMW dealerships closer to where I live, I always venture to South Bay BMW for my auto servicing/purchasing needs. I purchase Even though there are 2 BMW dealerships closer to where I live, I always venture to South Bay BMW for my auto servicing/purchasing needs. I purchased my car there and received an incredible deal and a few perks. Maintenance and repair services have always been completed skillfully and in a timely manner. I appreciate that the Service Advisors and even the Service Manager, Silvio Castro, are accessible, friendly, and responsive to questions and concerns. For my service last week, Dan Grammer was my advisor. What a win for me ! He is fast moving, takes care of business; has excellent follow through; open communication. On top of all this, he is kind and has a calming demeanor. Wonderful experience! As usual my car performs smoothly after servicing. In addition, I had Spa detailing done. They did a spectacular job inside and out!! I'm extremely pleased!! Staff at South,Bay are friendly and courteous. They make you feel welcome and important regardless of the make, model and year of the BMW that you drive. It's a great pkace. More

Fan of Southbsy BMW Vee is great. He always keeps me posted on my service. Vee is friendly and professional. He’s helpful and takes his time to ask all my question. Vee is great. He always keeps me posted on my service. Vee is friendly and professional. He’s helpful and takes his time to ask all my question. More

Best BMW Customer Service Center By far this is the best car service location for your BMW in Southern California. Anderson was absolutely solid in his understanding of my schedule, By far this is the best car service location for your BMW in Southern California. Anderson was absolutely solid in his understanding of my schedule, and set everything up to the best of his ability, and exceeded my expectations. I am always very happy with this location. RockNRoll. More

Thanks for the great service! This was my first time in for service at South Bay Mini and it was a breeze. And I was reminded what a great deal I got on the certified pre-owned Mi This was my first time in for service at South Bay Mini and it was a breeze. And I was reminded what a great deal I got on the certified pre-owned Mini. Thanks everyone!! More

Great Service The VIP service is top notch. My service advisor Tim is an excellent communicator. I appreciate Avi as well, he is personable and very helpful. The VIP service is top notch. My service advisor Tim is an excellent communicator. I appreciate Avi as well, he is personable and very helpful. More

BMW service I brought my car in at 2:30 pm and got a call back same day on the status of what was wrong. It was fixed and ready a day early. Checking out was sm I brought my car in at 2:30 pm and got a call back same day on the status of what was wrong. It was fixed and ready a day early. Checking out was smooth and I was on my way! More

Tim Mcntosh is fabulous. He is very friendly and personable. Always has a great attitude and is considerate of the customers needs. I had a very nice experience. Thank you He is very friendly and personable. Always has a great attitude and is considerate of the customers needs. I had a very nice experience. Thank you so much, Andrea Rodriguez More

Prob& Con Pro: Fast, friendly service with a free car wash. I went in on a recall notice. Con: Had to purchase Starbucks Coffee (what happened to complementary Pro: Fast, friendly service with a free car wash. I went in on a recall notice. Con: Had to purchase Starbucks Coffee (what happened to complementary coffee?). More

Scheduled service Brought vehicle in for scheduled service and to have a warning light issue checked. Vehicle ready at end of day and was able to pick up vehicle next m Brought vehicle in for scheduled service and to have a warning light issue checked. Vehicle ready at end of day and was able to pick up vehicle next morning. More

Scheduled Maintenance Received message from dealership that an oil change was due. Scheduled service over the internet. Came at the scheduled time and received excellent/t Received message from dealership that an oil change was due. Scheduled service over the internet. Came at the scheduled time and received excellent/timely service. More