South Bay BMW - Service Center

Ask for Willie in Service! Willie took over as my service care manager and provided stellar customer service. For that alone i will buy my next car from here again. Thanks Big W Willie took over as my service care manager and provided stellar customer service. For that alone i will buy my next car from here again. Thanks Big Will your the man!! More

Always Great May Villalobos Is my go to service manager. She is thorough and gives communication every step of the way. Don’t hesitate to book in with May, you wil May Villalobos Is my go to service manager. She is thorough and gives communication every step of the way. Don’t hesitate to book in with May, you will be glad you did. More

I'm happy! This dealership and people who work there are amazing. They are cooperative, supportive, and friendly. They do their best to keep you on the track. I This dealership and people who work there are amazing. They are cooperative, supportive, and friendly. They do their best to keep you on the track. I really appreciate them. More

Halton Martinez has been my service advisor for years. He is excellent. Because of him, I enjoy my visits to the service department even when I know it's going to has been my service advisor for years. He is excellent. Because of him, I enjoy my visits to the service department even when I know it's going to cost me. The woman who greets arrivals to the service department is also friendly and helpful. I just wish I remembered her name! More

Anderson Chinchilla Anderson was excellent service consultant. He has been my service consultant for my last three visit to BMW dealership for maintenance service. He c Anderson was excellent service consultant. He has been my service consultant for my last three visit to BMW dealership for maintenance service. He communicated with me very well and provided updates. In addition, Anderson was very punctual. When he says he will provide me an update at a specific time, he delivers. More

Best of the best Dan is the absolute best service adviser since so long time ago I was started to get service at South bay BMW. He always listen and helpful advice fro Dan is the absolute best service adviser since so long time ago I was started to get service at South bay BMW. He always listen and helpful advice from his strong knowledge. thanks to his quick efforts and comfortable friendship. More

Great knowledgeable service I dropped of my M4 on Monday afternoon they gave me an Enterprise x3 and I picked my car the following day - no fuss great service. I dropped of my M4 on Monday afternoon they gave me an Enterprise x3 and I picked my car the following day - no fuss great service. More

Great service Dan Grammer is the reason I keep coming back to South Bay BMW. Dan keeps me informed of the service being performed. He calls when he says he will c Dan Grammer is the reason I keep coming back to South Bay BMW. Dan keeps me informed of the service being performed. He calls when he says he will call. He is knowledgeable, attentive and friendly. More

Replace tire and car wash Replace a brand new tire which has a nail, but sales did not offer an option for tire warranty (Does X3 has tire warranty?), the replacement is expens Replace a brand new tire which has a nail, but sales did not offer an option for tire warranty (Does X3 has tire warranty?), the replacement is expense for just one tire. The service person’s name did not show up at selected list, who do I need to choose? More

Service Once I was able to get through on the phone the service was great. Scheduling the VIP service is always challenging but once you can do it it is wort Once I was able to get through on the phone the service was great. Scheduling the VIP service is always challenging but once you can do it it is worth it.Sometimes they don’t have drivers to deliver these cars and so you have to wait for a few days. More