South Bay BMW

Tim took great care of me and explained the service in detai Came in for airbag recall. Only came to SB BMW due to location and no cost. Would never have worked with SB due to past horrible experiences. Tim expl Came in for airbag recall. Only came to SB BMW due to location and no cost. Would never have worked with SB due to past horrible experiences. Tim explained to me that the dealership in under new ownership and their customer service has greatly improved. That is good news as the old owner was not concerned with customer satisfaction or competing for business.. Will consider using SB for my next service due to Tim. More

This review is for the Service Center Service Center is top notch. Every time I bring my BMW it all runs like a well oiled machine. Intake is quick, they hook you up with a loaner car and Service Center is top notch. Every time I bring my BMW it all runs like a well oiled machine. Intake is quick, they hook you up with a loaner car and you are out of there in about 30 minutes. Also very good customer service! More

Professional caring service. Took my automobile in for service, Willie was concern about the cars performance and he listened to my concerns to make sure he heard what I told him, Took my automobile in for service, Willie was concern about the cars performance and he listened to my concerns to make sure he heard what I told him, and was able to get all that I needed taken care of. Very professional and caring service More

Excellent experience during appointed time for regular servi I had such a wonderful time at the SBBMW location during my regular service - from A to Z, from appointment schedule-to the car drop and car pickup.Th I had such a wonderful time at the SBBMW location during my regular service - from A to Z, from appointment schedule-to the car drop and car pickup.Thanks BMW. Special thanks to the Timothy for being so professional More

Excellent I work with Dan Grammer who is very knowledgeable and is always courteous and gets you the best price or deal you could possibly acquire. He's a grea I work with Dan Grammer who is very knowledgeable and is always courteous and gets you the best price or deal you could possibly acquire. He's a great guy and I trust him. More

Excellent service Dan Grammer has been helping us with our arrays of vehicles for a decade. He always make sure the services go beyond excellence and smooth. Dan Grammer has been helping us with our arrays of vehicles for a decade. He always make sure the services go beyond excellence and smooth. More

Excellent Service and Sales Experience! Tim Macintosh is by far one of the most decent and trustworthy people I have ever dealt with when it comes to servicing my BMW vehicles. Tim goes beyo Tim Macintosh is by far one of the most decent and trustworthy people I have ever dealt with when it comes to servicing my BMW vehicles. Tim goes beyond his duties and restoring the trust between the consumer and the dealer, something you don't find nowadays at car dealerships. Along with my experience with your service dept, I also purchased a CPO Mini-Cooper S from Avi Nemes to which he was also a pleasure to work with! More

Excellent service and good experience It took longer than expected to fix a recall issue but the care and compensation that I received was very satisfying. I had a chance to try the X2 whi It took longer than expected to fix a recall issue but the care and compensation that I received was very satisfying. I had a chance to try the X2 which was a reason to consider it for my next purchase. My I3 was washed and fully charged when I picked it up. More

Top Notch Top notch service and very satisfied. Dan was efficient, friendly and I was in and out in no time. I would recommend to all and will probably purcha Top notch service and very satisfied. Dan was efficient, friendly and I was in and out in no time. I would recommend to all and will probably purchase from here again. More

Great Service All Around Perhaps is because I got my vehicle from SouthBay but I received the VIP treatment when I bring my car in for service. They called to remind me servi Perhaps is because I got my vehicle from SouthBay but I received the VIP treatment when I bring my car in for service. They called to remind me service is needed. Making an appointment was super easy. Got email confirmation and reminder. Tim saw me right on time when I arrive. Took care of everything and arranged a rental. Everything took less than 30mins. When receiving the car, it was nice and clean inside and out. Can't ask for more. More