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South Bay BMW

Torrance, CA

3.8
1,230 Reviews
South Bay BMW is one of the top dealerships in the U.S. We enjoy creating fun and exciting experiences for our clients. Clients are most important to us. We hope to be able to share a cup of latte or help with a test drive or help get something fixed on your BMW / MINI for you. Please let us know if we have done a good job or if we need to improve!
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18800 Hawthorne Boulevard

Torrance, CA

90504

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Showing 1,230 reviews

April 29, 2009

I was extremely impressed with the service department of South Bay BMW. Vatche Khedesian was my service advisor and he went out of his way to take special care of my car. I have never had a service advisor More

by ArdenM3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vatche Khedesian
April 27, 2009

GREAT DEALER, GREAT SERVICE, GREAT ADVISOR (VATCHE KHEDESIAN). I was very pleased of the service I received at SOUTH BAY BMW (Torrance). I have owned many BMW's and have been to many BMW dealers and More

by vatche777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vatche Khedesian
October 25, 2008

My husband and I went to look for a pre-owned SUV 3 series. When we found one we liked, the saleswoman said the dealership puts on sales and that the one we chose was one of two that the manager puts o More

by eking7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
2
October 15, 2008

Recently I needed service on my 745li and trust me it needed total service. At South Bay BMW the service manager was greatttttttttttt! I totally rate him a 10 plus. He took the time and made sure my se More

by 2blessed.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
south bay bmw service manager
November 28, 2007

I've had 4 BMWs back to back in the past 10 years and worked with 6 different dealerships in 3 different states. I have never experienced a more unfriendly staff. No return calls. No communication. it is More

by EmileNo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karl, Alex
July 25, 2007

This dealership is horrible, Ive owned several luxury cars before and by far the most horrid experience has been with South Bay BMW. They offer walkins for service and make you wait for over an hour. Whe More

by chinny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
FRANK
April 27, 2007

this was a horible they tried to charge me 1200.00 for a sensor that went out. guess what the extended warranty company got involved and they only charged them like 400.00 to fix it. so they were trying to More

by bmwguy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
lissete
April 20, 2007

The battery light came on in my 2002 BMW which per the manual, meant that the alternator needed to be replaced. I took it to South Bay BMW and they called me after inspecting the vehicle and said that it More

by spanky2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessie Paez
October 10, 2006

SB BMW damaged my vehicle during repairs. They hid the damage by replacing it with a salvage part that, unfortunately for them, I did notice. They are pulling a Clinton and denying everything. I then fi More

by Catryn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Brodkin, Lisa & Lisette
February 14, 2006

I was given a price for my trade in before I ordered a new car. Once the new car arrived eight weeks later, the price for my trade in dropped by 60 percent. I can only deduce from this experience is the More

by Myvikings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Monte
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