Sound Ford

I had been watching prices on the Fusion for a while. I decided to drop in and see what they had. Found a Fusion I liked and Kwok was great to work with. decided to drop in and see what they had. Found a Fusion I liked and Kwok was great to work with. More

We were looking for a very specific F150. Edward at Sound Ford was the only dealer representative that found exactly what we were looking for. he brought the truck in for us. Sound Ford was the only dealer representative that found exactly what we were looking for. he brought the truck in for us. More

We were looking for 2 Escapes. They responded to my request quickly & professionally. They found us the exact SUVs we wanted. Paperwork was ready to go. Very easy transaction. request quickly & professionally. They found us the exact SUVs we wanted. Paperwork was ready to go. Very easy transaction. More

I needed a new truck and they had a great selection. They worked out a good deal. I really enjoyed my experience and they handled any issue I had quickly & professionally. They worked out a good deal. I really enjoyed my experience and they handled any issue I had quickly & professionally. More

I was looking for a specific 2013 Focus. I inquired online and came in contact with Sound Ford and Edward Jenkins. He saw he had the car I wanted in stock. Pricing was upfront and paperwork was ready online and came in contact with Sound Ford and Edward Jenkins. He saw he had the car I wanted in stock. Pricing was upfront and paperwork was ready by the time I got there. Great experience. More

I have purchased three cars from sound ford in last 10 years. I am loyal customer and will NEVER buy again from them , they are fraud and they lying and advertise the car that they do not have or not wil years. I am loyal customer and will NEVER buy again from them , they are fraud and they lying and advertise the car that they do not have or not willing to sell at their advertise price. They do not have any understanding of customer relation and loyal customer. More

We were called by Ben after we were looking for a car. He called us to come over to look at a car, so we did. When we walked into the store we talked to him about the car he found for us. We wanted to see th called us to come over to look at a car, so we did. When we walked into the store we talked to him about the car he found for us. We wanted to see the car so when we asked Ben to show us the car and he told us that the car was somewhere on the lot and that we can go look at them if we wanted too. He didn't even bother to walk out with us. He then left us standing there when his cell phone rang. We stood there for a few minutes. Ben only got off the phone when the manager came over to ask us if we were help. We found it very rude that He wouldn't walk us out to see the cars. We had to find them ourselves. More

The guys I dealt with were a couple of lying, shady, high pressure car salesman. The first thing they did when we walked in was ask for my car keys to "evaluate my trade in". I knew what they were up to, b pressure car salesman. The first thing they did when we walked in was ask for my car keys to "evaluate my trade in". I knew what they were up to, but they wouldn't give me back my keys when I asked for them an hour later. It took almost 15 minutes. I almost threatened to call 911. I caught them in several lies, they used high pressure sales tactics, and they priced a truck to me for $55K, but I ended up buying that exact truck from Ford of Kirkland for $36K. That's a $19K difference!!! To top it off, both the sales guys kept trying to "punch it" and "feel the power" in a new ecoboost truck. We were on a side streets (35 MPH zone) and one of the sales guys said, "There's no cops around here, you can go as fast as you want". Who wants to buy something that has been treated that way? I've bought many cars in the last 20 years, and these guys were some of the worst. Scam artists, ripoff, sleazy, abusive to the cars, these are some of the things that come to mind when I think about these guys. More

We were contacted by Sound Ford telling us they were interested in our used truck we had for sale on Craigslist. If it was in as good of condition as we stated, they "had a buyer ready and could cut us interested in our used truck we had for sale on Craigslist. If it was in as good of condition as we stated, they "had a buyer ready and could cut us a check that day." After inspecting our vehicle, they agreed that it was in really good condition with low miles and then proceeded to give us a low-ball offer for less than half of our asking price. What a waste of our time & gas. I am furious and will never deal with Renton Sound Ford Used/Certified Dealership ever again. What a joke. More

Very cordial to start with, then whe it looked like I may not be a car deal, he disapears, oh! but wait it may be, look he's back. That's how it went for most of the deal, then when terms change he did not h not be a car deal, he disapears, oh! but wait it may be, look he's back. That's how it went for most of the deal, then when terms change he did not have enough salesmanship to call and let me know pretends the phone died, and waited till I came in to tell me the changes in figures. Typical. Then pulled attitude with me and still expected me to buy a car from him? Right. Managers just let it happen, right behind him all the way. NO DEAL Oh and did I mention, tried to buy my excelent survey. Hmmm. More