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Sound Ford
Renton, WA
251 Reviews
Whether you are looking for a new or used Ford car, truck, or SUV you will find it here. We have helped many customers from Auburn, Bellevue, Federal Way, Gig Harbor, Issaquah, Kent, Kirkland, Mercer Island, Preston, Puyallup, Renton, Sammamish, Seattle, Snoqualmie, Sumner, Tacoma, University Place, Vashon and Woodinville find the Ford of their dreams!
We know that prospective customers are extremely well educated when researching their next vehicle. Sound Ford has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
As a premier Washington Ford dealer, we have a huge selection of new and used vehicles from which to choose. Sound Ford online and offline customers enjoy special vehicle offers every day. We offer Ford service & parts, an online inventory, and outstanding financing options, making Sound Ford the preferred dealer for Auburn, Bellevue, Federal Way, Gig Harbor, Issaquah, Kent, Kirkland, Mercer Island, Preston, Puyallup, Renton, Sammamish, Seattle, Snoqualmie, Sumner, Tacoma, University Place, Vashon and Woodinville Ford buyers. Ready to set up a test drive? Visit our Renton Ford dealership in Renton, WA today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 10:00 PM
Tuesday 9:00 AM - 10:00 PM
Wednesday 9:00 AM - 10:00 PM
Thursday 9:00 AM - 10:00 PM
Friday 9:00 AM - 10:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 AM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 251 reviews
July 03, 2024
Sound Ford was fantastic. My sales person Bill was so nice and professional. The manager Kwok was nice as well. He made my Mustang Mach E fit my budget. Thank you so much I am My sales person Bill was so nice and professional. The manager Kwok was nice as well. He made my Mustang Mach E fit my budget. Thank you so much I am so happy I bought my car here. More
by tinaphandl
Employees Worked With
Bill and Kwok
June 13, 2024
Great place to purchase vehicle, no pressure sales team. After the initial purchase you return to one of the best service department I’ve been to. After the initial purchase you return to one of the best service department I’ve been to. More
by Fordworld
Employees Worked With
Brian
April 25, 2024
We had an amazing time buying a new truck. I thought it was going to be horrible but Sound Ford was the complete opposite. Thank you Joe and Dave for making it so easy. And yes they had the be I thought it was going to be horrible but Sound Ford was the complete opposite. Thank you Joe and Dave for making it so easy. And yes they had the best price in Washington. We drove over 100 miles and it was worth it. They are the best :) More
by Tina
Employees Worked With
Joe Kaylor
March 14, 2024
We bought a new Bronco marked up way over MSRP. We knew it was expensive, but the car was hard to get, so we figured we’d splurge. One sticking point was it had the cheap bumper. We negotiated with We knew it was expensive, but the car was hard to get, so we figured we’d splurge. One sticking point was it had the cheap bumper. We negotiated with the dealership to replace the bumper with the better modular version. We even wrote it in the purchase paperwork as work owed to us. They had us drop it off once a month later (can’t get parts was the claim), but never touched it. Then they said they wouldn’t do it. They offered $100 in compensation. When we refused they just stopped talking to us or returning our calls. Looks like it’s heading to a lawyer. Do not trust them. Do not trust anything they say. If there is work pending on the vehicle you’re buying, insist that it be done BEFORE you take delivery. If they say no, walk away. Life is too short to deal with their lying xxxxx. More
by SoundFordSteals
Employees Worked With
Paul (Sales Manager)
February 18, 2024
On the way home from buying a used Jeep Wrangler 4xe from Sound Ford, I got a warning that my front right blinker was out. I hadn't noticed that when I test drove it. It turns out that the whole assembly wit Sound Ford, I got a warning that my front right blinker was out. I hadn't noticed that when I test drove it. It turns out that the whole assembly with the blinker and side marker was out, the bezel was cracked, and there was water sloshing around inside. Then I found out from the Jeep dealer that replacing all that would cost around $700! I had assumed that they had screwed me over. However, when I called them to complain, they agreed to fix it even though I had bought it "as is" and they legally weren't required to do anything. It took them a couple of weeks to get the parts, but their sales manager actually came to my house in Everett, picked up the car, and fixed it for me. He returned it 90 minutes later with a whole new light assembly installed, and didn't charge me anything. Now my rig is good as new! This is some of the best customer service I've ever seen from a car dealership. More
by Patrick
Employees Worked With
Joe Kaylor
December 25, 2023
By far the worst customer service experience I’ve ever had. I usually never really leave reviews but this one I felt is needed. No communication on their end when I was trying to purchase a vehicle. A had. I usually never really leave reviews but this one I felt is needed. No communication on their end when I was trying to purchase a vehicle. A employee named Rits I believe is her name started to help me with and help me with the process. Mid way through the process she completely stops communicating with me. I reached out to her maybe 4-5 times, leaving voicemails and messages. I even contacted other employees there to try and get in touch with her to no avail. A couple days go by there is still no response to any of my messages but I notice the truck that she started to help me purchase was sold. I wish that there would’ve been some sort of courtesy/professionalism to let me know so instead of just ignoring me. I would recommend for people to take their business elsewhere. More
by Unsatisfied customer
Employees Worked With
Rits
November 07, 2023
By far the worst car purchasing experience in my life. The minute I signed the deal I had the impression that I was fooled on almost everything. I managed to get few dollars refund but overall felt treate The minute I signed the deal I had the impression that I was fooled on almost everything. I managed to get few dollars refund but overall felt treated like a cash machine. Dealerships want your money and you know it but these people don't apparently care about their reputation either. Update: I would like to edit my review as I received a call from the manager Adam Larson. I met with him and Joe Seppen to go over my paperwork and make everything. I have a better perception and I thank Adam and Joe for their service. I will come back. More
by ehndiaye
Employees Worked With
Filip
May 18, 2023
One of the worst customer service experiences I've EVER experienced. We purchased a used 2019 F-250 Super Duty from Sound Ford in Renton, WA in November 2022. On May 1st 2023 it wouldn't start and after experienced. We purchased a used 2019 F-250 Super Duty from Sound Ford in Renton, WA in November 2022. On May 1st 2023 it wouldn't start and after being towed back to the dealership. After having it for almost a week, it was finally diagnosed as a PCM fault. With no part available, and none even in manufacturing! We were given a # to call at Ford Motors with our Case # by one of the service guys. No help there. The part MAY be available in 4 months, but could be up to a year. After asking TWICE, a rental car was offered, but we never received one. Unless you know the extension, you can't call directly and have to leave a vmail that says they only check messages once a day. Countless calls unanswered, finally found the Service Mgr with a Google search. He answered, but was of no real help and kicked us back to the first guy, who while nice, is just the messenger. In addition to all this, they won't buy it back because it's not running. We have just one vehicle, and our house sells in about a month - we're screwed. More
by dbbray99
Employees Worked With
Josh, Travis
March 23, 2023
Brian was very responsive especially when I had to bring it back in to take care of the engine light due to a recall replacement. Way to go Brian! Thank you! -- Mer.. it back in to take care of the engine light due to a recall replacement. Way to go Brian! Thank you! -- Mer.. More
by merbosa2006
Employees Worked With
Brian McCormick
