Sound Ford
Renton, WA
Hours
Sales/Showroom
Monday 9:00 AM - 10:00 PM
Tuesday 9:00 AM - 10:00 PM
Wednesday 9:00 AM - 10:00 PM
Thursday 9:00 AM - 10:00 PM
Friday 9:00 AM - 10:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 AM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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I contacted sound ford on or around June 5 to order a v6 2.7l ford ranger. I sent them the build and they said that they had placed the order but did not supply me with any confirmation that the order had 2.7l ford ranger. I sent them the build and they said that they had placed the order but did not supply me with any confirmation that the order had been placed and said that I would hear from Ford. In the intervening two months I made numerous inquiries to Sound ford with no reply. There has been no follow-up. It is clear they never input the order. Why they would lie about making the order is mystifying. If they did not want to do so then just say so and save up both a lot of time and trouble. If this is their attitude towards new customers, I cannot see how they stay in business. I would strongly suggest contacting other dealers for new vehicle orders. Sound Ford has failed on every level. More
Sound Ford changed my idea of car dealerships/service. They made it so easy to get my car fixed. Everyone was really friendly and helpful. No one was pushy. Just a really great experience overall. They made it so easy to get my car fixed. Everyone was really friendly and helpful. No one was pushy. Just a really great experience overall. More
Excellent service department. They have a very friendly and knowledgeable staff. It's never fun dealing with a car issue, but Sound Ford made it as easy as possible. They have a very friendly and knowledgeable staff. It's never fun dealing with a car issue, but Sound Ford made it as easy as possible. More
Sound Ford was fantastic. My sales person Bill was so nice and professional. The manager Kwok was nice as well. He made my Mustang Mach E fit my budget. Thank you so much I am My sales person Bill was so nice and professional. The manager Kwok was nice as well. He made my Mustang Mach E fit my budget. Thank you so much I am so happy I bought my car here. More
Great place to purchase vehicle, no pressure sales team. After the initial purchase you return to one of the best service department I’ve been to. After the initial purchase you return to one of the best service department I’ve been to. More
We had an amazing time buying a new truck. I thought it was going to be horrible but Sound Ford was the complete opposite. Thank you Joe and Dave for making it so easy. And yes they had the be I thought it was going to be horrible but Sound Ford was the complete opposite. Thank you Joe and Dave for making it so easy. And yes they had the best price in Washington. We drove over 100 miles and it was worth it. They are the best :) More
We bought a new Bronco marked up way over MSRP. We knew it was expensive, but the car was hard to get, so we figured we’d splurge. One sticking point was it had the cheap bumper. We negotiated with We knew it was expensive, but the car was hard to get, so we figured we’d splurge. One sticking point was it had the cheap bumper. We negotiated with the dealership to replace the bumper with the better modular version. We even wrote it in the purchase paperwork as work owed to us. They had us drop it off once a month later (can’t get parts was the claim), but never touched it. Then they said they wouldn’t do it. They offered $100 in compensation. When we refused they just stopped talking to us or returning our calls. Looks like it’s heading to a lawyer. Do not trust them. Do not trust anything they say. If there is work pending on the vehicle you’re buying, insist that it be done BEFORE you take delivery. If they say no, walk away. Life is too short to deal with their lying xxxxx. More
On the way home from buying a used Jeep Wrangler 4xe from Sound Ford, I got a warning that my front right blinker was out. I hadn't noticed that when I test drove it. It turns out that the whole assembly wit Sound Ford, I got a warning that my front right blinker was out. I hadn't noticed that when I test drove it. It turns out that the whole assembly with the blinker and side marker was out, the bezel was cracked, and there was water sloshing around inside. Then I found out from the Jeep dealer that replacing all that would cost around $700! I had assumed that they had screwed me over. However, when I called them to complain, they agreed to fix it even though I had bought it "as is" and they legally weren't required to do anything. It took them a couple of weeks to get the parts, but their sales manager actually came to my house in Everett, picked up the car, and fixed it for me. He returned it 90 minutes later with a whole new light assembly installed, and didn't charge me anything. Now my rig is good as new! This is some of the best customer service I've ever seen from a car dealership. More



