Sooner Kia

I came in just to look and ended up buying a car. My overall experience was awesome! Matt Gancheff went above and beyond to make sure I bought the car that fit my needs. I would highly recommend Big R overall experience was awesome! Matt Gancheff went above and beyond to make sure I bought the car that fit my needs. I would highly recommend Big Red Sports and Imports to my family and friends. Thank you Matt and Big Red Sports. More

I initially purchased a Honda Pilot from Big Red. There was some rust damage that I thought I could fix as it was not that bad. However when I got the vehicle home I realized that the corrosion was much wo was some rust damage that I thought I could fix as it was not that bad. However when I got the vehicle home I realized that the corrosion was much worse than I first thought. They explained this as they had just received the vehicle and didn't know much about it. If you didn't know anything about why would you sell it? I just know that if I knew something I was selling was defective or I didn't inspect the vehicle or its history I wouldn't sell it. I guess I'm weird like that. I purchased the vehicle on a Monday and took it back on a Thursday. I went in to talk to the manager and was told that his boss was not there that day (about 12 on a Thursday) and that he could not do anything but I would have to come back. I told him that was not an option as I had taken the day off to fix this problem. I told the manager Scott (it seems everyone here is named Scott) that I just wanted my trade in back and they told me that they had already sold it. So here I was between a rock and a hard place. I then found another vehicle (2013 Kia Sorento) that I had been researching on their lot and told them that I would trade them straight across for it. I found that after my first sale had fallen through I had no leverage because I needed a vehicle and they wouldn't take the Honda back or give me a refund because they said that the loan had already been processed. They gave me the trade value on the Honda Pilot and because of this I had to finance an additional $6,000 because they wouldn't give me back the amount that they had sold it to me at. I would go as far to say that these people are morally bankrupt as they have no conscience on what they say as long as it sells the vehicle. I cannot fathom as to how a person can treat a fellow human being this way as they seem to be trying to put people in financial despair. I am lucky in that I will be able to pay the loan off in a shorter amount of time however I feel sorry for those who can't due to this dealerships lies and flat out corruption. On a side note I looked at their website today and saw that my trade in was on their website. This is no way to run a business. Please heed my warning do not patronize this business. More

I had an amazing experience buying my new car at Big Red in Norman, I will defiantly be spreading word of their great selection and friendly staff, they made buying a vehicle a breeze. -Haylee K in Norman, I will defiantly be spreading word of their great selection and friendly staff, they made buying a vehicle a breeze. -Haylee K More

Jeremy is a man of his word!! He texted/talked to me for 3 months before I bought my car! I appreciate him and Rodriquez, his helper! Way to go guys!!! 3 months before I bought my car! I appreciate him and Rodriquez, his helper! Way to go guys!!! More

great service they were fast and easy to work with ronny handled every thing very quickly and got me done even though my creidit isn't so good they found a lender that would except me and did every thing wi handled every thing very quickly and got me done even though my creidit isn't so good they found a lender that would except me and did every thing wile I ate my popcorn and watched tv there awesome .he also found the right car for me that I like and the features I wanted and that fit in my budget thank you guys so much for every thing from the stephens family More

I was blown away by the professionalism and hospitality that the Kia dealership showcased. The showroom was inviting, clean and everyone was so friendly. Bentley was my salesperson and he did an outstandin that the Kia dealership showcased. The showroom was inviting, clean and everyone was so friendly. Bentley was my salesperson and he did an outstanding job coaching me through the entire process. I will definitely be returning to purchase future vehicles and recommending Bentley to all of my friends! Keep up the good work :) - Jessica K More

This was the worst car buying experience ever. We were This was the worst car buying experience ever. We were lied to, ignored, disrespected. We were told we would get free upgrades, which we were charg This was the worst car buying experience ever. We were lied to, ignored, disrespected. We were told we would get free upgrades, which we were charged $2700 for. When I questioned this, my calls were not returned. 2 weeks later, the sales rep Bentley, verbally attacked me on the phone when I asked him again about the extra charges. He was so disrespectful, I was literally in tears when I got off the phone. We were told the car would be cleaned and have a full tank of gas when we picked it up. Neither of those were done. I would not recommend dealing with this company. They aren't concerned about their customers and no one deserves to be treated the way we were. More

I have been buying cars for a long time and the friendliness and enthusiasm there was unsurpassed. I like happy people and that's what I experienced there. They were happy to see me and happy to ta friendliness and enthusiasm there was unsurpassed. I like happy people and that's what I experienced there. They were happy to see me and happy to take care of my buying needs. I liked buying my car at Big Red sports and Imports and will buy my next one at their too! More

We came looking for a new car deal and we FOUND it!! From the day before we got there and a personal call from Shane to the great service from Rod showing us cars and helping us make the best deal!! We felt the day before we got there and a personal call from Shane to the great service from Rod showing us cars and helping us make the best deal!! We felt like everyone really helped us find the best deal available to us! We are so satisfied and will gladly tell anyone about it!! More

This is the second time being at big red Kia in Norman and other than the long wait because its always busy it was a very good experience. The staff member that helped us was Mike Vance. Very great guy. V and other than the long wait because its always busy it was a very good experience. The staff member that helped us was Mike Vance. Very great guy. Very nice and very helpful . They did everything great to get into our 2013 Kia Optima. we got a great low apr and monthly payment. They also delivered it to Fort Sill Ok from Norman. Now our family is growing and we needed to trade our Kia in for an suv. Even with negative equity they managed to get us back to a low monthly payment. Great company! Very much recommended. More