Sooner Kia
Norman, OK
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Above and beyond Lorreine at big red Kia went above and beyond what any employee has ever done for me. I couldn't be happier! This place needs more people like her. Th Lorreine at big red Kia went above and beyond what any employee has ever done for me. I couldn't be happier! This place needs more people like her. Thanks again! More
Salesman Dre was very efficient and helpful in every way possible, even while dealing with my stubborn husband and being so busy that day so for that thank you. He was very efficient and helpful in every way possible, even while dealing with my stubborn husband and being so busy that day so for that thank you. He made my day!!!!!!!!! More
Turned a pretty bad time to a Good time . We had issues with the sales man say one thing and the sales leadership said another. I hade the change to work with Jeremy and he knows what custo . We had issues with the sales man say one thing and the sales leadership said another. I hade the change to work with Jeremy and he knows what customer service is. Thank you Jeremy for your help. More
DON'T BUY FROM THEM The typical "car salesmen" split tongue service. The salesman would never tell me the total price of the car I wanted. He only wanted to talk about th The typical "car salesmen" split tongue service. The salesman would never tell me the total price of the car I wanted. He only wanted to talk about the amount of payment I wanted to make each month. I repeatedly asked him for the total price of the vehicle and he would not answer me. I have no idea why they are even trying to make deals when they have to run to the corner office for approval every time you talk anyway. Bring the guy in the "secret office" out and cut out the middle man. Not to mention the pushing of the Extended Service Warranty and TERRIBLE GAP coverage policy. My car was totaled and I purchased both plans through Big Red Sports. Now I can't get anyone with Big Red Sports to help me get my claims processed and the GAP coverage they sold me is refusing to pay a dime until I get Big Red to refund for the remaining portion of the added extras they sold me. I love the KIA vehicles but could really do without Big Red. From this point forward I will be dealing with a different dealership to purchase my next KIA. More
Very Very pleased with Daniel Atengio. My experience with Daniel.Atengio at the Norman Big Red Sports/Imports Kia Dealership was very exciting and pleasureable and a nice experience.I woul My experience with Daniel.Atengio at the Norman Big Red Sports/Imports Kia Dealership was very exciting and pleasureable and a nice experience.I would definitely recommend to my friends. Thank you very much Sincerely Letha Payne. More
Run away!!!!!!!! Never, never, never deal with this dealership!!!! Worst people in the world to buy a car from. I bought a car two months ago and I still don't have a Never, never, never deal with this dealership!!!! Worst people in the world to buy a car from. I bought a car two months ago and I still don't have a title! Best part is they don't know how to get it!!! So I call and call I get transferred to people who are like 'uhhhhhhh.....' Seriously the worst car dealership ever!!!!!!! Oh and they fill out fake customer service surveys for you! Everything they do is shady! More
bait and switch I'm from 2 hours away and I want a kia forte I found one online I liked . I called explained that my credit was horrible, but I make good money ,have I'm from 2 hours away and I want a kia forte I found one online I liked . I called explained that my credit was horrible, but I make good money ,have a stable job, and am buying my home. I went back and forth on the phone with them all week faxed all documents required. I explained that it was a 4 hour round trip I wanted to come in pay my down and be in and out in an hour...i was told I qualified and this could be done. When I got there they told me no and I only qualified for a used car that that was only a pre approval even though I called the evening before to confirm and double check that this was a done deal . I would be able to drive the car I found online home . The manager was rude and would not let me finish a sentence when I got irate he informed that that was his house and and he could make me leave. He was extremely rude and condescending and I would not recommend them to anyone, in fact I would go as far as to state they do not keep their word and and would let anyone I know to stay away from them. More
Make sure you have ALL of the information I found a vehicle listed by Big Red online and it looked like an awesome deal. The ad indicated that the vehicle was nearly perfect. So...after deali I found a vehicle listed by Big Red online and it looked like an awesome deal. The ad indicated that the vehicle was nearly perfect. So...after dealing with them on the phone and via email across several days (asking every question I could think of about the car), I decided to drive to get this near perfect vehicle at an awesome price (7 hours!). When I get there the first thing I see is a hole in the passenger seat along with other stains on the back seat (something I specifically asked about but was told there were none). Also, after a supposed detail, there was cat hair all in the back when you laid down the seats! Needless to say, I did not drive home in this vehicle. I recommend that if you deal with this company, to be very skeptical and to check things out for yourself before making a deal! More
Bently Redburn Bently was an outstanding and very hard working individual. He made me feel very comfortable and well explained all details on the car and papers I wa Bently was an outstanding and very hard working individual. He made me feel very comfortable and well explained all details on the car and papers I was signing for. I would recommend all family and friends to this dealership. Thank you for all your help, it was very much appreciated. More
Biggest Selection of Vehicles I worked with a gentleman, named Bently, who was very knowledgeable about the entire inventory. I didn't even know what I wanted when I walked in ther I worked with a gentleman, named Bently, who was very knowledgeable about the entire inventory. I didn't even know what I wanted when I walked in there. There was no up selling or pressure. We discussed my needs and budget and I test drove 5 vehicles before deciding on a 2014 Charger at an EXCELLENT price! I'm more than happy and thankful to Big Red and Bently. More