Sons Kia

Great Service Initially went in looking at a used car, but with the help of “Big Country” and Sales Manager Kelvin Price, we ended up in a 2020 Kia Sportage. They w Initially went in looking at a used car, but with the help of “Big Country” and Sales Manager Kelvin Price, we ended up in a 2020 Kia Sportage. They worked with us and we never felt pressured and they treated you like family. They made sure the car had what I wanted and that I was satisfied. This is our first buy from Sons and I definitely will go back when its time for a new one. More

Purchase using USAA's Automobile Buying AppOur Purchase using USAA's Automobile Buying App Our experience during our vehicle purchase from Son's Kia using USAA's Automobile Buying app was wonderfu Purchase using USAA's Automobile Buying App Our experience during our vehicle purchase from Son's Kia using USAA's Automobile Buying app was wonderful. All of ther details were worked out ahead of time, so all we basically had to do was show up, sign, and drive. Our sales associate Olivia Wilkey was outstanding, very sweet and knowledgeable. More

Awesome!Oil change was quick and efficient. Staff was Awesome! Oil change was quick and efficient. Staff was friendly and welcoming. Service writer, Tim Chhom was friendly and knowledgeable. I will defin Awesome! Oil change was quick and efficient. Staff was friendly and welcoming. Service writer, Tim Chhom was friendly and knowledgeable. I will definitely be back! More

KIA upgrade I did not expect to be leaving with a new car today. I was taking my 2019 KIA in for service but when I saw the sporty KIA I fell in love. All the s I did not expect to be leaving with a new car today. I was taking my 2019 KIA in for service but when I saw the sporty KIA I fell in love. All the staff from service (sorry I can't remember name of service mgr) to sales to financing were exceptional. More

Excellent Service Awesome experience had the most awesome experience at Son’s Kia. My sales consultant Olivia Wilkey was fantastic. She made the entire experience st Awesome experience had the most awesome experience at Son’s Kia. My sales consultant Olivia Wilkey was fantastic. She made the entire experience stress free and had a great attitude Nd personality. They also had great treats and snacks. If you are looking for a vehicle don’t look else, make this your first and only stop More

Excellent Customer Service starting with Myreon!! I live in Albany, Ga and we have a Kia dealership but I CHOOSE to drive to McDonough Ga. to have my SUV serviced. Once I arrived I was greeted immedia I live in Albany, Ga and we have a Kia dealership but I CHOOSE to drive to McDonough Ga. to have my SUV serviced. Once I arrived I was greeted immediately and Myreon went over everything that would be done to my vehicle while I waited at the dealership. While waiting I was offered snacks, coffee, magazines, WiFi and complimentary transportation. Once my vehicle was completed Myreon came and got me from the waiting area and in minutes he processed my paperwork asked if I had any concerns, walked me to my freshly washed and service vehicle, handed me my keys, opened the door and asked if he could do anything else for me. Service was completed right and within an hour or less. Sons Kia has EXCELLENT customer service and Myreon is EXCELLENT at his job. I would recommend this dealership to absolutely EVERYONE for a job superbly done! More

Horrible treatment of customers! I have posted a google review expressing my horrid experience with the foreman Sean, the advisor Dana, and the Manager. I had an appointment at 8:30 t I have posted a google review expressing my horrid experience with the foreman Sean, the advisor Dana, and the Manager. I had an appointment at 8:30 told would take an hour and they’d give us a call in about 2hours with an update of diagnostic. Dana never called I had to call three times. At 3:30 my car still had not been looked at but was told that the foreman chose to ignore it but wanted $360 to do they diagnostic now when it was only supposed to be $120! Mind you my car was not looked at! I was beyond livid told them I would be picking up car promptly and was told it would be waiting. Dana from the moment I walked in was smirking and when I said I was here for my vehicle she called the foreman to bring it around. On her cellphone in front of me with loud volume he says oh she is here to get her piece of xxxx car! Which Dana found hilarious and laughed despite knowing I heard!! When I asked for manager she giggled all the way to the manager thinking it was some game!! She smiled and laughed the entire time I spoke with the manager about the foreman and her disgusting and disrespectful behavior! The manager only said oh I’m sorry. I have been a customer for a while and have another vehicle I bring there which I no longer will. Not only is my family in the rv service and collision business I am a Henry county educator that will make sure many people know how rude and disgusting these employees are and how they belittle their customers! I came there to find out what’s wrong with my vehicle and try and get it fixed instead I was rudely treated and wronged by the employees at this establishment. I will never again give my business to this establishment and will ensure this experience is posted on every available review possible so that other paying customers are not treated with such rude despicable behavior! More

Shady Practices I brought my vehicle for a wheel alignment service and after paying for the services, I received a listing of items that I needed to replace. Those i I brought my vehicle for a wheel alignment service and after paying for the services, I received a listing of items that I needed to replace. Those items mentioned were personally replaced by me a few days prior. Also, I did not initially receive a copy of the wheel alignment report so there was no way for me to prove the service was ever done. I will never bring my vehicle here again! More

Best Service Department! I bought my wife's Kia Soul almost 5 years ago and found it was time get new tires, brakes, wipers and a tune up. I was told by everyone not to take i I bought my wife's Kia Soul almost 5 years ago and found it was time get new tires, brakes, wipers and a tune up. I was told by everyone not to take it to the dealer because of the price but I did so because I knew I would get the best customer service and guaranteed work. Myreon Shockley took care of me the previous times I had work done, and he did so again. Mr. Shockley is friendly, knowledgeable and just awesome. I was going to be cheap and do the brakes myself but he explained the labor cost included the extra rotar work. Because of his knowledge and no pressure style I decided to get the work done. That is an employee that adds value to his company as well to the customer. When my wife picked up her car he had it hand washed, ready to go. She bragged about how it was like new again as it rode like new, looked like new and felt like new. Again, Myreon Shockley and his team at Sons Kia are the best! Keep it up! More

Service with Dana. Dana in customer service is "outstanding"! She is a asset to Son's Kia of McDonough. A true professional!! Her customer service skills are second to n Dana in customer service is "outstanding"! She is a asset to Son's Kia of McDonough. A true professional!! Her customer service skills are second to none!! More