Sons Honda

I specifically chose to buy my new vehicle from Sons Honda because of their exceptional customer service. Buying my new vehicle and trading my used vehicle from Rashad and his team exceeded my expectat Honda because of their exceptional customer service. Buying my new vehicle and trading my used vehicle from Rashad and his team exceeded my expectations in terms of how I was greeted and treated by everyone that I met throughout the process. Everyone was friendly and courteous and I felt very taken care of. I will buy my next Honda from Rashad and his team at Sons Honda. More

04/05/11 We received a call from Rashad Middlebrooks 04/05/11 We received a call from Rashad Middlebrooks right after we put in an offer over the internet. From his voice, his manners, we saw that he 04/05/11 We received a call from Rashad Middlebrooks right after we put in an offer over the internet. From his voice, his manners, we saw that he was very helpful, courteous, and a pleasure to work with. We couldn’t wait to meet him. When we got there, Rashad already got the car that we discussed about and the keys ready for us to test drive. We couldn’t ask for a better car or a better seller. Even after closing time, Rashad continued to do his best to show us every detail of the car. He made sure all our questions are answered before letting us leave. We also worked with Kim C. in financing, she was so nice and friendly. She explained everything to us in a very well manner. I was so glad that my friend recommended us to Sons Honda. The sales staff and management staff there were GREAT! They were all courteous, professional, and so helpful. I definitely recommend Sons Honda to anyone. They definitely earned my business in the future! Rashad, you were amazing, such a pleasure working with you. We appreciated your time and thank you so much for making our car shopping experience so pleasurable. Kimberly More

I was very impressed with the dealership and with my treatment while there. The staff was very friendly and called me by name, though I had not worked personally with them. Rashad listened to my needs treatment while there. The staff was very friendly and called me by name, though I had not worked personally with them. Rashad listened to my needs and wants and provided just the right vehicle. There were no "hard sell" tactics. It was a very relaxed atmosphere. I will definitely reccomend this dealership to anyone in the market for a car. More

I would wholeheartedly recommend Sons Honda, and particularly, Internet sales' Kevin Frye. He was absolutely a pleasure to deal with (something we don't often get to say about car salesmen)! Not o particularly, Internet sales' Kevin Frye. He was absolutely a pleasure to deal with (something we don't often get to say about car salesmen)! Not only did Sons meet the pricing I was looking for, they did it with absolutely no BS (another something we don't often get to say about car salesmen). The paperwork was done ahead of time, the car was waiting when we arrived, and it was by far the most quick and painless car buying experience I have ever had. In the two days I have owned my car, I've already recommended Kevin and Sons to at least a dozen people. I see other new Odysseys on the road and think, "Betcha didn't have the experience I did!" I would also give kudos to Andre in the finance department, for finding me a fantastic finance rate - even better than my bank, who I thought was unbeatable! All in all, a completely stress-free purchase. I'll definitely be back for my next Honda! More

Extremely pleasant and professional experience with everyone involved. Found car on Autotrader websit and emailed Bob, got an email back from Bob within minutes and then a phone call from Rashad while everyone involved. Found car on Autotrader websit and emailed Bob, got an email back from Bob within minutes and then a phone call from Rashad while we were driving over to the dealership. Rashad was great and Jason and Andre finished the paperwork and the Xb has a new home. We will recommend dealership to anyone looking for a new or used vehicle! More

My experience in purchasing my car at Sons Honda was outstanding. From the beginning,I was treated as an intelligent human being. The car price and the trade-in value of my old car was entirely reasonab outstanding. From the beginning,I was treated as an intelligent human being. The car price and the trade-in value of my old car was entirely reasonable. I didn't have argue or bargain about it. The financial officier reviewed my options and did not push any one. It really was my best car buying experience - far and above my previous 5. More

I had been researching the 2010 Honda Accord exv6 w/navigation and had contacted a certain detailer that was much closer to my home, and was not impressed and did not receive much help from that deal w/navigation and had contacted a certain detailer that was much closer to my home, and was not impressed and did not receive much help from that dealer; so I emailed the next closest dealer to me which was Sons Honda and received an immediate response from Mr. Kevin Frye. He had all the answers to all of my questions and went far and above--very knowledgable. He was very friendly, open and honest, I never felt pressured during the purchasing process. I had my mind made up for this car in a certain color with several added accessories. But once I was ready to make the purchase, Mr. Frye was unable to locate this particularly car (due to end of the year clearance), so he encouraged me and my husband to come in and take a look at the 2011 Accord. I was so disappointed but thought I'd just go anyway and I was just blown away by this car! Mr. Frye was able to get the car in the color that I originally wanted in the 2010 with all the accessories--He actually remembered everything that I wanted. He was patient and very knowledgable thoughout the whole process. He was key in my making this purchase. Mr. Frye really went above and beyond with his excellent customer service. Taking my calls and providing answers to my many questions--even on his off days. My husband is already thinking of making another purchase and when we are ready it will be with Mr. Frye. Thanks for everything!!!! More

I recently purchased a new Honda Fit from this dealer. Their guarantee to beat anyone's price was the reason I started working with them, but it was their customer service that eventually sealed the deal Their guarantee to beat anyone's price was the reason I started working with them, but it was their customer service that eventually sealed the deal for me. All of the price negotiation and was done via phone and e-mail, and Kevin and LaTanya were very responsive and easy to deal with when I was pricing between different dealer quotes. Just before I finalized my decision I was down to speaking with just one other dealer, and with them it took nearly five tries through their phone system just to get to someone's voicemail. With the price to the point that I was comfortable with, I based my decision on the fact that Kevin and LaTanya were much easier to communicate with. Once we'd agreed on a price, Kevin went out of his way to make sure we got our top color choice, which they ended up getting from elsewhere. When we arrived at the dealership and inspected the car, he was extremely particular about making sure the car was clean before letting us take it - noticing things we weren't paying attention to. He also gave a great explanation of servicing requirements so that we wouldn't have to spend any more than necessary. At no time did I feel pressured to buy excess options, and when I did ask for the center arm rest option he gave me a price around $30 less than I'd seen elsewhere. Throughout the whole checkout process he was extremely friendly and patient, as was everyone else we interacted with. If we stay in the area and want a Honda in the future I don't see any reason why I wouldn't come back to these guys. More

My husband and I were traveling to Florida from Cincinnati in my 2008 Honda Accord V6. I LOVE my dealership, Performance Honda, in Cincinnati and had scheduled an appointment for when we returned Cincinnati in my 2008 Honda Accord V6. I LOVE my dealership, Performance Honda, in Cincinnati and had scheduled an appointment for when we returned home from Florida. While cruising through Atlanta the "wrench" light came on, the car had 29,850 miles on it. We saw the billboard for Sons Honda in McDonough, Georgia and we easily followed the directions, exited the highway and pulled into their service department. We thought we would grab lunch while they checked out the car. The service department was quick, attentive, and courteous. Brian got us right through in about 45 minutes. The oil was changed, the tires rotated, filters changed, and brakes checked. While we waited we were invited into the waiting area for drinks and donuts. Two salespeople spoke with us and were genuinely friendly and wished us well. We walked around the lot looking at new cars when we were approached by Maurice who was equally friendly and had a smile that could light the night time skies! Our overall experience with Sons Honda was unelieveable considering the fact that they knew we were just "drive thorugh" customers of Honda. They represented the mission of Honda well and are a true testimony to the reason why I just LOVE my Honda. A huge thank you to all the people at Sons Honda in McDonough, Georgia! Patti and Bill Kenney 1319 Castlebridge Ct. Cincinnati, OH 45233 More