Sons Honda

If I could give them an “F” I would... IF I COULD GIVE THIS PLACE A “F” I WOULD AND UNFORTUNATELY I HAVE TO GIVE THEM ONE STAR. THIS IS THE WORST HONDA PLACE ON THE SOUTH SIDE OF ATLANTA. R IF I COULD GIVE THIS PLACE A “F” I WOULD AND UNFORTUNATELY I HAVE TO GIVE THEM ONE STAR. THIS IS THE WORST HONDA PLACE ON THE SOUTH SIDE OF ATLANTA. RUN DON’T BUY OR GET YOUR CAR SERVICED AT THIS CAR MILL. WE BROUGHT A USED 2003 HONDA CIVIC IN 9/17 AND BY 10/17 WE BROUGHT IT IN FOR OVERHEATING AND A COOLANT LEAK THE REPAIR WAS MADE. THE CAR CONTINUED TO OVERHEAT AND WE TOOK IT BACK TO THEM IN 11/17 TO BE TOLD THAT THE CAR NEEDED A NEW RADIATOR FAN THE REPAIR WAS MADE. PAUL TOLBERT THE ASSISTANT SERVICE MANAGER ALSO TOLD ME THAT THE CAR HAD GASKET DAMAGE AND I SHOULD CONSIDER GETTING RID OF THE CAR. WHICH I FOUND TO BE INTERESTING SINCE WE JUST BROUGHT THE CAR FROM THEM. ONCE PAUL TOLBERT REALIZED WHAT HE SAID TO ME HE CHANGED HIS STORY. WHEN I PICKED UP THE CAR I ASKED PAUL TOLBERT AGAIN WERE THE GASKETS GOOD HE SAID “YES YOU ARE FINE NO PROBLEM.” SO MOVE FORWARD TWO WEEKS LATER WE TAKE THE CAR TO AN INDEPENDENT MECHANIC BECAUSE OF OVERHEATING AND YES YOU GUESSED IT GASKET DAMAGE AND IT IS NOT A NEW PROBLEM. BASICALLY THEY SOLD US A CAR THAT THEY KNOWINGLY KNEW HAD ENGINE PROBLEMS. YES WE KNOW THE CAR IS “AS IS” BUT A GASKET IS A MAJOR ISSUE. WE TOOK THE CAR BACK TO THEM AND AFTER GOING BACK AND FORTH AND IGNORED PHONE CALLS. SOMEONE NAMED JIM/JOE FINALLY TOLD ME THAT THEY WILL ONLY FIX WHAT IS HAPPENING AT THE TIME IT IS BROUGHT IN. IN HIS 40 YEARS OF EXPERIENCE GASKETS CAN OUT AT ANY TIME. WHICH PROVES THEY WILL KEEP MILKING MONEY FROM YOU UNTIL THEY GET TO THE HIGH DOLLAR REPAIR. THEY WILL NOT FIX THE PROBLEM ONLY THE SYMPTOMS WHICH LEADS TO MORE MONEY IN THEIR POCKETS. AFTER DAYS OF KEEPING MY CAR AND NO RESOLUTION PAUL TOLBERT BASICALLY ME YOU ARE OUT OF LUCK AND IT WILL COST $1500 AT A MINIMUM HERE ARE YOUR CAR KEYS TAKE IT OR LEAVE IT. THERE ARE MORE DETAILS THAT I CAN SHARE BUT I WILL SPARE YALL. THEY ARE LOOSING A CUSTOMER OF ALMOST TEN YEARS AND HOPEFULLY OTHERS WILL FOLLOW SUIT. More

Made a transition from a minivan to an SUV easy Saloni was incredible throughout the entire process. She was conscientious and followed up with me as needed. She was extremely well informed of the Saloni was incredible throughout the entire process. She was conscientious and followed up with me as needed. She was extremely well informed of the features of the vehicle and absolutely wonderful to work with during the purchase. I would definitely go to her again when we are in the need for another vehicle. More

F-- IS FOR COMPLETE FAILURE $30,600 FOR A HONDA CIVIC MY SON SIGNED PAPERS FOR $30,600 FOR A HONDA CIVIC SONS SHOULD BE VERY ASHAMED AND NEGOTIATE A DEAL WITH MY SON I HAVE $30,600 FOR A HONDA CIVIC MY SON SIGNED PAPERS FOR $30,600 FOR A HONDA CIVIC SONS SHOULD BE VERY ASHAMED AND NEGOTIATE A DEAL WITH MY SON I HAVE NO RESPECT FOR YOU WHATSOEVER More

First Service for 2015 Acura TLX (Sons Acura, Morrow GA) I was disappointed in the way the price of my service was handled. Came in for a B1, felt that I got closer to a B2. Manager said I asked for a tire r I was disappointed in the way the price of my service was handled. Came in for a B1, felt that I got closer to a B2. Manager said I asked for a tire rotation and balance. Don't remember asking for that at all. The car panel said I needed a B1. I felt that's what I should've gotten. The initial cost stated to me was $144.00. With the balance and tire rotation I ended up paying $174.00. I felt that was way over the cost of the average B1. I'm glad the dealership closed because I would not go back again. I've purchased two Acuras and leased two Acuras from Sons Acura. More

Sunny is "The Man"! From start to finish, our total satisfaction was Sunny's goal. From negotiating, through test driving, all the way through delivery, Sunny's focus was From start to finish, our total satisfaction was Sunny's goal. From negotiating, through test driving, all the way through delivery, Sunny's focus was on our wants and needs. His " no pressure" approach made our CR-V purchase an absolute pleasure. More

Thank you Sunny! My husband and I were shopping for a Honda Pilot. Sunny was very patient and straightforward! This is our 2nd Honda from Sons! Thank you Joni and Sunn My husband and I were shopping for a Honda Pilot. Sunny was very patient and straightforward! This is our 2nd Honda from Sons! Thank you Joni and Sunny! More

Sunny was great to work with Great experience. Honest and straightforward. One of the few dealers that are willing to give honest up front pricing. Sunny respected our time and w Great experience. Honest and straightforward. One of the few dealers that are willing to give honest up front pricing. Sunny respected our time and was very helpful in helping us sort through our options. Will be returning for my next car purchase More

Excellent customer service I would definitely recommend Sons Honda dealership to all my friends and family. I was very happy with the customer service I have received from Greg I would definitely recommend Sons Honda dealership to all my friends and family. I was very happy with the customer service I have received from Gregory, Marcel and Andre. These guys are awesome and very much genuine!!!. Go check them out; they are really knowledgeable and understanding! Again, a big shout out to Gregory, Marcel, Andre and the Sons Honda family!! You guys rock! More

Daughters first car This was my daughter's first car and this was our first time buying a car Sons Honda. We drove over 300 miles to purchase a special edition Jeep Patr This was my daughter's first car and this was our first time buying a car Sons Honda. We drove over 300 miles to purchase a special edition Jeep Patriot and we were not disappointed. The Sales associate, Kevin Brown helped us negotiate a deal that made the purchase possible. Mr. Brown was very professional and made my daughters first time buying experience very special. Thank You Kevin. Staff at the dealership were friendly and professional and helped us get the paperwork completed in a short time. This was one of the best car buying experiences I have had. My daughter was extremely happy with the car and of course as a dad made me happy! Thanks Kevin and Sons Honda! More

Awesome!!!! My dealer agent "Sunny" was amazing !!! This was my first time buying a car at a dealership and the experience was Amazing. My agent Sunny was really helpful and respectful. I felt at home. This was my first time buying a car at a dealership and the experience was Amazing. My agent Sunny was really helpful and respectful. I felt at home. my overall experience was really satisfying. I was able to get a great deal thanks to Sunny !! Thank you guys !! More