Sons Honda

GREAT - Car maintenance services! At 0740, on a chilly morning, Ms. Terri met me with a smile and kindness! During her efficient check-in, I had questions about other services that she At 0740, on a chilly morning, Ms. Terri met me with a smile and kindness! During her efficient check-in, I had questions about other services that she answered patiently and satisfactorily! For a busy morning, my services were completed WAY FASTER, than other places I've gone to through the years for the exact same services, and Ms. Terri got me check-out quickly! Thanks, to all involved, for a great experience! More

Purchase truck Thanks to Carlton Harris and all the sales staff I had a fantastic buying experience for my truck. He is very professional, friendly and knowledgeabl Thanks to Carlton Harris and all the sales staff I had a fantastic buying experience for my truck. He is very professional, friendly and knowledgeable about Honda vehicles. He worked with me until I was happy with the deal and completely satisfied with the Honda truck I purchased! I would definitely recommend this dealership. More

all as it should be Jessica expeditiously processed my service request at the time of my appointment, all work was completed as expected and within a reasonable time. Fr Jessica expeditiously processed my service request at the time of my appointment, all work was completed as expected and within a reasonable time. Friendly and polite staff. Facilities are pleasant (although the coffee; ugh!). Prices are typical for a dealer. This is my second service visit to this dealership; all good so far. More

Carlton was awesome! Very polite, knowledgeable and professional at all times!! He made the car buying experience real easy, noooooooo pressure at all! Thanks Carlton!!! professional at all times!! He made the car buying experience real easy, noooooooo pressure at all! Thanks Carlton!!! More

Got oil changed on 9/27/19. On 10/8/19 noticed 5 large oil spots on driveway. I checked oil level & low. Call SM Joe & went in waited 2 hrs. Never received copy of the service copy, but was told a bolt wa oil spots on driveway. I checked oil level & low. Call SM Joe & went in waited 2 hrs. Never received copy of the service copy, but was told a bolt was not tightened. Instructed they redid oil change, but refused to put new sticker on & reset gauge. I ask what will be provided for inconvenience & rec’d Detail card but my car is extremely clean. Never received an apology & so displeased with this service. Also told to sit in chair in service area not waiting room. 10/9/19 Honda still leaking oil-2 more large oil spots on driveway. Called SM Joe Rowe & said come back in to fix— seriously I don’t trust them at all & it is taking 3 visits & already 6 hrs including drive time for an oil change. I ask for a full refund. I called Conyers Honda & they will fix whatever Sons Techs did. More

Wonderful place to get all my service needs. I like the family atmosphere that this Dealership has, they didint treat me like a customer but like family. Will definitely recommend Sons Honda to everyone. family atmosphere that this Dealership has, they didint treat me like a customer but like family. Will definitely recommend Sons Honda to everyone. More

Expressing Thanks for Execellent Customer Service by Carlton The service offered by Carlton was second to none. He was congenial, polite and knowledgeable. He was also patient and honest. I did not feel like I The service offered by Carlton was second to none. He was congenial, polite and knowledgeable. He was also patient and honest. I did not feel like I was getting the usual pre-recorded salesman's pitch. I actually felt like a valued customer. Thank you Carlton for the excellent customer service delivered. I do look forward to your service on my return. More

Commending Carlton Harris Thank you Carlton for the great Customer servicskills displayed on my last visit to Sons Honda. You were able to help me solve my problem. I always l Thank you Carlton for the great Customer servicskills displayed on my last visit to Sons Honda. You were able to help me solve my problem. I always look forward to you serving me at Sons. You are always very polite and welcoming. Keep up the good work More

BEAWARE- these guys are liars and scammers. I bought a Certified accord from them 2 months ago and since then it has been to the shop to get repaired 11 times. They took money from me fo I bought a Certified accord from them 2 months ago and since then it has been to the shop to get repaired 11 times. They took money from me for the tag and didn’t even pay it, so when my tag expired I had to run around using Uber to get it done. I went there pre approved for the car loan and they still ran my credit without my approval bc they get more commission if I go thru their bank. For the inconvenience the manager offered me extended warranty for free after the car gets repaired. Well, guess what? He didn’t honor that! They put over 500 miles on my car and lied to me about the warranty. More

EXCELLENT EXPERIENCE FANTASTIC EXPERIENCE on Saturday, 9/7/19 Staff was extremely efficient, professional, cordial and helpful. Provided a comfortable place to wait with FANTASTIC EXPERIENCE on Saturday, 9/7/19 Staff was extremely efficient, professional, cordial and helpful. Provided a comfortable place to wait with beverages and donuts since I was there at 8:10 a.m. to get oil changed/tires rotated. I'm always treated well while having my car serviced. Kudos to Sons Honda service staff! Jessica Coleman, Service Department was extremely helpful and kept me informed. More