Sons Honda
McDonough, GA
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The service was good. I miss the opportunity to make appointments for service. I akso told them I had a coupon which i forgot for $44 service and was told their discount was better than any I could have appointments for service. I akso told them I had a coupon which i forgot for $44 service and was told their discount was better than any I could have. Theirs was 7 dollars more. All and all the experience was good! More
Sons Honda treated me like royalty. They listened to what I wanted and could afford. And I came home with the car I dreamed of. Cedric was the young man I dealt with… ask for him. He will treat you r what I wanted and could afford. And I came home with the car I dreamed of. Cedric was the young man I dealt with… ask for him. He will treat you right. More
I have been a customer at Sons Honda for years, no more. My latest experience with their service department was awful. I had a problem with a slow to start engine on a 2012 Civic. I had the car towed at an My latest experience with their service department was awful. I had a problem with a slow to start engine on a 2012 Civic. I had the car towed at an expense of $230.00 to Sons service department and they kept it for 2 days after which they stated that they could not find anything wrong, so I wasn't charged. The very next day I had the same problem, so I brought the car back for further diagnosis, same outcome, I tried to get an emissions test and failed. Contacted a person named Jessica who pretended to be a manager. She asked me to bring the car in again and she would try to resolve the issue after 4 attempts. On my way back to Sons Honda, I stopped to wash the car. After going through the car wash, I turned the engine off to vacuum. When I tried to start the car again it struggled for 3 attempts and then finally started. I then stopped again at Mavis Tires regarding my brakes. When I tried to start the engine again it wouldn't start at all. The mechanic at Mavis attempted to jump the car without any success and suggested that I may have a bad starter. Not once did the Sons service department mention that my starter could be the issue. I was forced to have Mavis confirm that was the problem and had to Uber home. Next day Mavis called and stated that the starter was the issue and could have the part replaced at a total cost of $550.00 total. The incompetence at Sons Honda service cost me over $800.00 and 3 days of my time! More
It is normally good service but my previous service I was a little disappointed because they did not reset my Maintanence Required. So, it stills looks as if I have not been in for service a little disappointed because they did not reset my Maintanence Required. So, it stills looks as if I have not been in for service More
I was very pleased with the service I received at Sons. Carlton was so nice and took time to explain every thing I needed to know about the car I chose. I would definitely recommend this dealership to anyo Carlton was so nice and took time to explain every thing I needed to know about the car I chose. I would definitely recommend this dealership to anyone looking to purchase a car. More
I am 73 years old and have bought many cars over my life. I have never experienced buying a car like at Sons, it was fantastic! Our sale lady, Saloni, was super and made us feel very welcomed. She knows I have never experienced buying a car like at Sons, it was fantastic! Our sale lady, Saloni, was super and made us feel very welcomed. She knows her product and had an answer to all our questions. We were in and out in around two hours, unbelievable! I recommend this dealership and particularly this sales person. More