Sons Honda
McDonough, GA
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Last week I made an appointment to have a recall issue fixed today at 9:00 am. I arrived on time and checked in. After 90 minutes, I walked around the back and saw that my car was still in the lot (un-s fixed today at 9:00 am. I arrived on time and checked in. After 90 minutes, I walked around the back and saw that my car was still in the lot (un-serviced). I texted the "Service Advisor" and requested and update. After 15 minutes without a response, I had her paged. She then asked if I wanted and update. I asked her why my car had not been seen even though I had an appointment for 9:00 am. She said that several people "walked in" ahead of me. I asked why I had been told to make an appointment and gotten 4 texts reminding me to that appointment. She said that they don't put priority on appointments. I wasted 90 minutes of driving and 2 hours of waiting for nothing. Do not use this dealership. More
Honda’s customer service is great and that goes a long way with me. I had gotten my oil changed at Kia for 10 years and the last couple of years they started slacking. They could never get me in to do an way with me. I had gotten my oil changed at Kia for 10 years and the last couple of years they started slacking. They could never get me in to do an oil change and would never give me the complimentary car wash. Honda did both with a 10 minute notice. Honda had me out in less than 45 minutes. I will be getting my car serviced at Honda from now own. More
This Honda dealership is awesome with pricing,customer service, price guarantee,working with you on getting your desired payment.Awesome.Antonia and Dante were very impressive. Professionals to the end of service, price guarantee,working with you on getting your desired payment.Awesome.Antonia and Dante were very impressive. Professionals to the end of sale. They even put a bow on my ride. More
The salesman Wellesley from Sons Honda was a consummate professional! I came in to purchase a car and the sale was completed in less than 45 minutes. My experience was A+ Great Job SONS HONDA!!!! professional! I came in to purchase a car and the sale was completed in less than 45 minutes. My experience was A+ Great Job SONS HONDA!!!! More
Carlton helped us out tremendously. We had been looking all day to replace my wife's car that had been totaled. She saw what she wanted driving by so we stopped. Carlton immediately help us out and worke all day to replace my wife's car that had been totaled. She saw what she wanted driving by so we stopped. Carlton immediately help us out and worked closely with all my concerns about pricing along with their excellent sales staff. Others have been impressed about our experience. I just wish this virus thing going on wouldn't hamstring them with the lack of available products since others could benefit from their interactions. More
Salesman Charlton Harris was extremely patient and not aggressive in showing, explaining and selling my mother her first Honda after being a loyal Toyota customer for 25+ years. Excellent organization aggressive in showing, explaining and selling my mother her first Honda after being a loyal Toyota customer for 25+ years. Excellent organization and experience that I am sure will last for years to come! Good Job SONS Automotive TEAM! More
On my last visit to Sons Honda Carlton Harris was my Salesperson. He did an awesome job and was quite knowledgeable about his job. He assisted me in making an informed decision. He is always willing and Salesperson. He did an awesome job and was quite knowledgeable about his job. He assisted me in making an informed decision. He is always willing and able to assist in whatever way he can. Keep up the good work Carlton and continue to be an asset to Sons Honda! More
I brought my car in for servicing. Sons Honda worked I brought my car in for servicing. Sons Honda worked quickly. Kept me abreast of what was going on. The provided fantastic customer service. I plan o I brought my car in for servicing. Sons Honda worked quickly. Kept me abreast of what was going on. The provided fantastic customer service. I plan on making Sons Honda my dealership of choice with servicing my vehicle. More
My sale person Saloni she was amazing she made very easy for me I told her when she gets it all ready and approved to call with hour I got the call from her I appreciate her a lot Thank you for having great for me I told her when she gets it all ready and approved to call with hour I got the call from her I appreciate her a lot Thank you for having great sales person working with your company also the guy Dante he was great as well Thank you again sons Handa More
Helping my mother-in-law buy her new car at Sons Honda was one of the best experience that I have had in over 40 years of buying cars. Saloni Prajapato, our sales person, was helpful to talk with on the p was one of the best experience that I have had in over 40 years of buying cars. Saloni Prajapato, our sales person, was helpful to talk with on the phone, met us on time, was dedicated to helping us the whole time we were at Sons Honda, explained all the features of the car, answered all our questions, and was very pleasant to talk with. After researching Honda CR-V prices at several Atlanta area dealers, I found that Sons Honda had one of the lowest prices. With that low price, coupled with the great experience working with Saloni, I highly recommend going to Sons Honda to purchase your new or used car. More