Sons Honda
McDonough, GA
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Dawn Hutson did an amazing job. She was very professional, kind and efficient with the information shared concerning my service. She also shared information concerning my next servi She was very professional, kind and efficient with the information shared concerning my service. She also shared information concerning my next service so that I can prepare for the coming cost involved. I only have my vehicle serviced at Sons Honda and will not go elsewhere. I appreciate the service history they maintain and can advise properly to keep my vehicle in good running condition. More
If I had to talk about the staff I probably wouldn’t give a good review. I called three days in a row and couldn’t get anyone in service on the phone. I hung on for close to 30 minutes each time. I had th a good review. I called three days in a row and couldn’t get anyone in service on the phone. I hung on for close to 30 minutes each time. I had the choice of going to another dealer however I have been doing business with this SONS HONDA for years every car I buy and all my cars through her and stick with them through the servicing of them till It’s time to buy another. I got in the car yesterday and just went to the service sept and found my favorite service advisor Robert Walker - he greeted me with a smile and understood the dilemma. He took me right away and explained everything to me as the car was worked on. They found an extra few things wrong and he was very candid about what I needed and gave me the option of now or later. Now was the better choice and he even took a little off the bill. He was very knowledgeable and knew exactly why I was irritated - but the drama was all gone as we started talking and making jokes about service in 2023. Don’t let this guy go because he is truly the best to work with. But please get someone to answer your phones. More
On Thursday, January 12, 2023, I went in for a routine oil change and tire rotation. Fifteen minutes after arriving, the sky had fallen in. Son’s Honda staff was exceptional! Everyone was rushed outside t oil change and tire rotation. Fifteen minutes after arriving, the sky had fallen in. Son’s Honda staff was exceptional! Everyone was rushed outside to the basement to take cover. There was a tornado watch which unfortunately did hit Griffin, Ga., not far from our location. After taking cover for approximately 15 minutes, everyone was told to go back inside. All of the staff went back to work as usual and my car was ready approximately 30 minutes later. I sincerely appreciated the way the employees at Sons Honda looked out for our safety! I was at the right place at the right time!!! Thank you to the entire staff and I highly recommend Sons Honda to anyone in need of their services!!! More
Matthew was ver helpful and attentive concerning the details of car buying experience. I truly appreciated the opportunity to buy from Honda. details of car buying experience. I truly appreciated the opportunity to buy from Honda. More
Great service. I have been pleased everytime I visit. The original sales process, 5 years ago was nice and the service I have received since has always been good. I have been pleased everytime I visit. The original sales process, 5 years ago was nice and the service I have received since has always been good. More