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Sommer's Buick GMC Subaru - Service Center
Mequon, WI
100 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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100 Reviews of Sommer's Buick GMC Subaru - Service Center
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September 16, 2019
Excellent Very friendly and efficient. I would recommend this dealer to others. All the employees are helpful in getting your service issues done. They are Very friendly and efficient. I would recommend this dealer to others. All the employees are helpful in getting your service issues done. They are very efficient in the way their service department works. More
by Bertie
Employees Worked With
September 13, 2019
Always great to be there. Going to Sommers is a great trip. Never feel like your being ripped off. If you explain you can’t afford it, they will let you know how long before yo Going to Sommers is a great trip. Never feel like your being ripped off. If you explain you can’t afford it, they will let you know how long before you really need to replace the item. They don’t take you as a number but as a person. As being a woman, I am made to feel just as welcome as my husband is. That’s the best part of this dealer. More
by Snuggle
Employees Worked With
September 10, 2019
Expert service I have been extremely happy with the service work done on my 2010 Forester. I am always treated with respect and any issues are explained to me clear I have been extremely happy with the service work done on my 2010 Forester. I am always treated with respect and any issues are explained to me clearly. The car is always returned washed. Cookies in the lounge are the best! More
by Golo
Employees Worked With
Don Ciardo
August 26, 2019
Sales and Service Departments I have purchased two Outbacks over the years. Always treated with courtesy and respect and a fair price. I like using the dealership for service bec I have purchased two Outbacks over the years. Always treated with courtesy and respect and a fair price. I like using the dealership for service because (as an engineer) I appreciate technicians with the proper factory training and the correct tools. More
by George
March 11, 2019
Not so great experience I brought my car in for service and ended up getting bad advice from my service advisor. I will not be bringing my car back to them nor would i recomm I brought my car in for service and ended up getting bad advice from my service advisor. I will not be bringing my car back to them nor would i recommend them to anyone who owns a Subaru. Be careful with the advice your advisor gives as you could be throwing money away for wasted service that actually made the issue worse. I would stay away unless you like throwing money into the fire and watching it burn. To top it off what they quoted me to get the rest of the work done, i could get done at a different certified Subaru dealership fpr 1/3 of the price! Again throwing money away coming here. More
by Lisams4810
Employees Worked With
Lee and Jason
July 28, 2018
Very Helpfu! My review is called Very Good because when I came to Sommers and Joe each listened and immediately offered me the opportunity to get the repair done i My review is called Very Good because when I came to Sommers and Joe each listened and immediately offered me the opportunity to get the repair done if needed or a time when the work could be done. I came today and all was checked out and everything explained to me what was done to answer my issue. I was satisfied and left grateful for the service!!! More
by Bigjim
Employees Worked With
Joseph Pochert
June 21, 2018
Excellent in every way I've had the Subaru Outback for close to a year now. I knew I wanted one when my daughter had one and loved it. Joe Pochert, although new to Sommers I've had the Subaru Outback for close to a year now. I knew I wanted one when my daughter had one and loved it. Joe Pochert, although new to Sommers, was an excellent salesman and surely an asset to the Sommers sales team. Today I had it in for service for the first time, everything was very professional and taken care of perfectly. This Outback is my favorite care I've ever owned or driven, I'm so happy with it. More
by Marilinda
Employees Worked With
Joseph Pochert
May 19, 2018
Best dealership on Northshore Great organization. Wally runs a quality dealership. Whole staff is professional and customer oriented. Even though bringing a car in for service i Great organization. Wally runs a quality dealership. Whole staff is professional and customer oriented. Even though bringing a car in for service is not normally a pleasant experience, I always feel well treated when I leave. More
by Tom in Cedarburg
Employees Worked With
Phillip Robinson, Don Ciardo
April 23, 2018
Great experience The service was very professional. Steve was able to answer all of our questions and handle our concerns. My wife and I have never been disappointed The service was very professional. Steve was able to answer all of our questions and handle our concerns. My wife and I have never been disappointed with the service that we have received at Sommers Subaru. More
by John
Employees Worked With
Steve Hanke
April 21, 2018
Great Sales and After Sales Customer Service. We live in the Oconomowoc area. Sommers is a long drive for us, but we are willing to travel for outstanding customer service. This is our fourth Suba We live in the Oconomowoc area. Sommers is a long drive for us, but we are willing to travel for outstanding customer service. This is our fourth Subaru Forester and our first from Sommers. The buying experience was effortless. Steve was a patient professional. The service department is responsive and professional. Subaru is a high quality, reliable and comfortable SUV. We are completely satisfied with Sommers and we will certainly return for service and new vehicle purchases. More
by WU
