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Sommer's Buick GMC Subaru - Service Center

Mequon, WI

4.6
100 Reviews

100 Reviews of Sommer's Buick GMC Subaru - Service Center

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October 16, 2019

Service Work/Body - 16 days into a new car...sideswiped The team did a great job making my brand new car...look brand new again! Replacement parts were painted to match, and I can't tell the difference!! More

by Hutch
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Naus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Cline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Rahlf
October 15, 2019

Another good experience. I've used Sommer's for purchases and service since 2004. I've purchased two new Foresters from them and might consider them again. I am just as inte More

by Gino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry; no name can be recalled.
October 09, 2019

Ca't say enough good things The staff all go above and beyond at Sommer's. Always a good experience, from pre-purchase inquiries to buying to service. I wouldn't go anyplace else More

by kmt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Christiano, Steven Rahlf, Andrea Nelson
Oct 09, 2019 -

Sommer's Buick GMC Subaru responded

Thank you for your business and for this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best regards, Sommer's Buick GMC Team

October 07, 2019

a great experience I have been a customer of Sommers for 20 years, and have always been very satisfied with the service and cars that I have purchased from them. When i More

by Nancy Stiemke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2019 -

Sommer's Buick GMC Subaru responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your visits to Sommers Buick GMC. Thank you so much for your business and please let us know if there's anything else we can do for you. Best regards, Sommer's Buick GMC Team

September 30, 2019

Excellent service department It is easy to setup appointments, all work is done well, completed on time & all employees are courteous. Also the free car wash is appreciated. More

by BJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department personel
Oct 03, 2019 -

Sommer's Buick GMC Subaru responded

We appreciate the kind words, BJ. We look forward to seeing you again in the future! Best regards, Sommer's Buick GMC Team

September 30, 2019

Finding 2 new packaged repair parts in trunk lowered my confidence that the job was done Corey. Had to go to another shop to verify. More

by Margie
Recommend Dealer
Yes
Employees Worked With
Body shop
September 30, 2019

yearly maintenance I was able to get my service appointment in a reasonable time, just before a road trip to the Mississippi (which included some "rustic" roads). Everyt More

by Judith Callan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Novitski
Oct 03, 2019 -

Sommer's Buick GMC Subaru responded

Thanks for the kudos, Judith. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best regards, Sommer's Buick GMC Team

September 27, 2019

Great Dealership Great Car I am always treated great at the dealership and this time was no different I highly recommend this dealership. I do not take my car anywhere but her More

by Sherry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
all were in the service dept
Oct 03, 2019 -

Sommer's Buick GMC Subaru responded

Hi Sherry! We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best regards, Sommer's Buick GMC Team

September 16, 2019

Very quick and friendly They do a wonderful job, I love the coffee and the people. They now have bike rentals too. I will be back. I am on my fourth Subaru and plan to get mo More

by sethduhnke@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil
Sep 18, 2019 -

Sommer's Buick GMC Subaru responded

Hello there, thank you for your kind review; we are happy to pass along your comments to the team here at Sommer's Subaru. If you have any further questions, please don't hesitate to reach out. Take care.

September 16, 2019

Good Prompt Service I am always pleased with the service on my Forester that I receive at Sommer's Subaru. Service is completed in a timely and reliable manner. More

by Dennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am not familiar with the names of employees.
Sep 18, 2019 -

Sommer's Buick GMC Subaru responded

Hi Dennis, thank you for taking the time to leave a review for us at Sommer's Subaru. We're happy we could meet your expectations. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

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