Sommer's Buick GMC Subaru - Service Center
Mequon, WI
100 Reviews of Sommer's Buick GMC Subaru - Service Center
The girl that was assigned to me was awesome. Great customer service. However I asked about a few rust spots on my 2019 forester and she told me that rust warranty is only for three years. Not v Great customer service. However I asked about a few rust spots on my 2019 forester and she told me that rust warranty is only for three years. Not very logical since cars don’t rust in three years! I have had three forresters and never had rust. I think Subaru should fix it. More
I have been very please with my service at Sommers. I was having a problem with one window that would not stay up. Technician found that the track was dirty causing the problem, cleaned the track and t I was having a problem with one window that would not stay up. Technician found that the track was dirty causing the problem, cleaned the track and told me how I could clean it if it ever happens again - no charge. Very impressed. Thank you! More
Work was done well. It took 3 days to get everything done (partly due to the need to order parts), but Sommer’s provided a loaner car. It took 3 days to get everything done (partly due to the need to order parts), but Sommer’s provided a loaner car. More
I have purchased 2 Subarus at Sommers and been going exclusively there for service for almost 15 years. Their service is of the highest quality and I trust them to be fair and honest with me. exclusively there for service for almost 15 years. Their service is of the highest quality and I trust them to be fair and honest with me. More
Very happy with the tire change. Got a good price for very high rated tires for all weather driving. Only issue was the battery cable ends were left very crusty after routine service Got a good price for very high rated tires for all weather driving. Only issue was the battery cable ends were left very crusty after routine service and oil change. Other wise I would have gave it a 5 star. More
Very helpful in the purchase of a new Outback and when we began hearing noise from the backend during the extreme cold weather, they did not dismiss us, but instead made an appointment and checked all compon began hearing noise from the backend during the extreme cold weather, they did not dismiss us, but instead made an appointment and checked all components. Good and honest service has been hard to find over the years. So far, we are hopeful that Sommer’s is that place. More
I appreciate the follow-up from Sommers after we had an unfortunate situation with a dead battery here in Florida. The first person who jumped the battery did not explain that when we came to a stop sign, unfortunate situation with a dead battery here in Florida. The first person who jumped the battery did not explain that when we came to a stop sign, the car would die. We had to call for another two truck. The second person who had us follow his two truck to Auto Zone had a lot of difficulty finding our location while we were stuck in traffic. I did have a check-up before we left for Florida & never saw any indication that the battery had expired. I know that if this situation had happened in Mequon, Sommers would have handled the situation more favorably. Joanne Ksicinski More
A well run dealership whether purchasing or having car serviced. Friendly, competent, professional staff every step of the way. Modern and clean facility with up to date sophisticated communication syst serviced. Friendly, competent, professional staff every step of the way. Modern and clean facility with up to date sophisticated communication system to keep customers in the loop. More
Firstly, I like how I have been treated at Sommers. But on the last oil change, the "Need an oil change" dashboard notice was not reset. Every time I start the car, I am told that it is time for an But on the last oil change, the "Need an oil change" dashboard notice was not reset. Every time I start the car, I am told that it is time for an oil change. Minor, perhaps, but a pain. Was something else not done right as well? More