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Sommer's Buick GMC Subaru - Service Center

Mequon, WI

4.6
100 Reviews

100 Reviews of Sommer's Buick GMC Subaru - Service Center

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August 05, 2024

The girl that was assigned to me was awesome. Great customer service. However I asked about a few rust spots on my 2019 forester and she told me that rust warranty is only for three years. Not v More

by Pschaubs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department young lady. Do not recall her name.
July 23, 2024

I have been very please with my service at Sommers. I was having a problem with one window that would not stay up. Technician found that the track was dirty causing the problem, cleaned the track and t More

by SH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Royse
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2024

Work was done well. It took 3 days to get everything done (partly due to the need to order parts), but Sommer’s provided a loaner car. More

by richeson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot recall name.
June 19, 2024

I have purchased 2 Subarus at Sommers and been going exclusively there for service for almost 15 years. Their service is of the highest quality and I trust them to be fair and honest with me. More

by wallace.19deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Royse
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2024

Very happy with the tire change. Got a good price for very high rated tires for all weather driving. Only issue was the battery cable ends were left very crusty after routine service More

by kdavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Sommer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2024

Very helpful in the purchase of a new Outback and when we began hearing noise from the backend during the extreme cold weather, they did not dismiss us, but instead made an appointment and checked all compon More

by PS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Cline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Palomo
January 30, 2024

I appreciate the follow-up from Sommers after we had an unfortunate situation with a dead battery here in Florida. The first person who jumped the battery did not explain that when we came to a stop sign, More

by joksicinski
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy
January 23, 2024

The work is always Dependable Clean dealership and facilities . Very nice waiting area Efficient and reasonably priced service More

by David-Olson@wi.rr.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
January 09, 2024

A well run dealership whether purchasing or having car serviced. Friendly, competent, professional staff every step of the way. Modern and clean facility with up to date sophisticated communication syst More

by philgibbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
December 18, 2023

Firstly, I like how I have been treated at Sommers. But on the last oil change, the "Need an oil change" dashboard notice was not reset. Every time I start the car, I am told that it is time for an More

by dkjell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Sommer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do not remember who helped in service, but Grant said Hello and chatted in the showroom
Dec 19, 2023 -

Sommer's Buick GMC Subaru responded

Hello there, glad that you are getting taken care of by our service team! let's get that light handled for you! I would be happy to do a quick review of everything, but I'm very confident that resetting the oil change light was simply an oversight which does happen unfortunately sometimes. Best, Grant Sommer, 262.242.0100

Dec 20, 2023 -

dkjell responded

Thanks for getting back. I'll call for an appointment.

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