Sommer's Buick GMC Subaru

Over the last 24 years I have owned 6 Subarus and worked with 4 different dealerships in the Milwaukee and Kenosha, Wisconsin, areas. I therefore feel well qualified to write a Subaru dealership review. I with 4 different dealerships in the Milwaukee and Kenosha, Wisconsin, areas. I therefore feel well qualified to write a Subaru dealership review. I'll lead off by saying that none of the other dealerships I've experienced even approaches Sommer's commitment to quality customer service, both in the service shop and on the sales floor. I am pleased to give Sommer's my highest recommendation. And it would please me even more if I could give Aaron Hammel an even higher recommendation than that. I have worked with Aaron exclusively on the purchase of three Subarus from Sommer's. Each experience was better than the last. The most recent purchase was under rather unexpected and unfortunate circumstances. At the end of July this year, I traded my 2011 Outback Limited for a new 2013 Outback. The car was less than a month and half (1200 hundred miles) old when I was rear ended in stop-and-go traffic by a fully-loaded semi doing 50 to 50 MPH. Without going into the details of the hardship this caused both my wife and me, I'll simply say that Aaron took care of everything "on the car end", from arranging for a rental to working with the insurance estimators and the salvage yard to finding an identical replacement. Knowing him as I have for three years now, I would have expected no less. To me, Aaron epitomizes the term client care. He prides himself in doing what's right for the customer, building relationships, and valuing loyalty over the long haul. Add to that that he is highly experienced and knowledgeable, and you have a sales person you look forward to working with. Aaron is the main reason I will continue to give my business to Sommer's. He has my admiration as a professional and my thanks. More

As soon as the car Aaron knew I wanted came to his lot, he called me. Aaron made all the arrangements and had the car shipped to my doorstep as I was out of state. The purchase was so simple and the best e he called me. Aaron made all the arrangements and had the car shipped to my doorstep as I was out of state. The purchase was so simple and the best experience I've ever had buying a car. Aaron is very knowledgable and I highly recommend seeing him for any car purchase! More

We had been looking for a newer van for believe it or not We had been looking for a newer van for believe it or not two years when we saw a van that we liked at Sommers. We ended up with Jason as our sal We had been looking for a newer van for believe it or not two years when we saw a van that we liked at Sommers. We ended up with Jason as our sales man and it was a great experience. We told him that we only had so much to spend and didn't have a trade in can you work with us. Jason was very professional, courteous and willing to work with us. We called in advance of our arrival and Jason had the van cleaned and ready for us to test drive. We did have some issues concerning the rotor noise and a little back and forth on the price before we reached a deal, but Jason gave us a real sense that he was representing us. He agreed to check the rotors and take care of the noise as part of our deal. To be honest I didn't know for sure that the noise would be fixed, previous experience with other dealers. But when we arrived to pick up the van and test drive it all was taken care of! I also enjoyed my conversations with Jason about his Army experiences. It was Great talking to him and sharing my Army memories as well. Jason is a Credit to your organization and his country. He represents Sommers as well as himself solidly....... I think that you should give him a Christmas bonus, and maybe even a raise. Next vehicle we need we will be calling Jason! Ray Will More

We were in the market for a new car and were really impressed with the Regal GS at the Auto Show. Initially my wife and I went to the closest dealership to our house. When we learned they did not hav impressed with the Regal GS at the Auto Show. Initially my wife and I went to the closest dealership to our house. When we learned they did not have a GS in stock we checked online to see if there was one in the area and discovered Sommer's was the only dealership with a GS in stock. Our salesman, Jason Thomas couldn't have been nicer to work with. He was very knowledgeable and friendly and let us proceed in negotiations at our own pace. This was in contrast to the other dealer that was gave the impression of trying to press us into a deal. The whole experience working with Sommers almost bordered on fun. Jason pointed out the features of the car during the test drive. The car was absolutely spotless when we picked it up and Jason provided a basic tutorial before we departed. I would highly recommend checking Sommers out when purchasing a car. More

As a sales person for the leading Buick/GMC dealership in Milwaukee area, Joe is always looking for the best fit for you when looking for a vehicle. He does not over pressure or loose his patients with us. J Milwaukee area, Joe is always looking for the best fit for you when looking for a vehicle. He does not over pressure or loose his patients with us. Joe spends time with you making sure that the car fits the client. He goes out of his way to make sure that you are happy with the decision you are making and vehicle you pick out. These are important qualities when trying to keep up with what is available in todays auto market. We would go back to Sommers and deal with Joe when we decide to purchase another vehicle. More

I live 120 miles and 2.5 hrs South of this dealer. But after having a horrendous experience in trying (and failing) to purchase this car from my local dealer (Gerald Subaru in Naperville, IL), I found the after having a horrendous experience in trying (and failing) to purchase this car from my local dealer (Gerald Subaru in Naperville, IL), I found the car I wanted at Sommer's (though it was still "in transit"). Through phone calls and e-mail with Joe Natoli of Sommer's we quickly, efficiently, and professionally negotiated a very fair price and closed the sale, with the added options I requested. Joe kept me updated on the status and delivery date of the in-transit car. Joe (and the Sommer's team) made the process refreshingly smooth and painless. I also got a very fair price on my used car (even though this was negotiated in person, after I had already purchased the new car). It was more than worth the long-distance travel to get my car from Sommer's. I highly recommend them. More

I cannot tell you how enough how smooth and easy Jason made our experience at Sommer's. From beginning to end, he really took care of us. We called him to tell him we were looking for a mini van, he fou made our experience at Sommer's. From beginning to end, he really took care of us. We called him to tell him we were looking for a mini van, he found us more than we were looking for. The next day we were driving our new van off the lot!! I couldn't be more pleased with how our car buying experience at Sommer's was. Thank you Jason for being so GREAT!!! More

My wife and I went to Sommers to interview a salesperson and ended up buying a new Outback. We hadn't purchased a car for 13 years and George made it an extremely pleasant process. and ended up buying a new Outback. We hadn't purchased a car for 13 years and George made it an extremely pleasant process. More

In 2008 I was going to buy a used vehicle. After speaking with Aaron Hammel, he suggested I lease a new vehicle instead of buying a used one. I was not firmiliar with the Subaru Impreza. I explain speaking with Aaron Hammel, he suggested I lease a new vehicle instead of buying a used one. I was not firmiliar with the Subaru Impreza. I explained to him that I wanted a reliable vehicle since I am an older women and did not want to get stuck somewhere. He explained in great detail why the Impreza was a great car for me and that leasing was the way to go. I had my 2008 for 3 and 1/2 years. I ended up leasing another impreza in 2011. I Love my Subaru. At no time during the leasing process was I pressured by Aaron. He was exceptionally patient with me and his knowledge of the vehicle blew my away. When this lease is up I plan on leasing another Impreza and Aaron Hammel will be my go to man. Thank You Aaron for your Professionalism. More

I have bought 2 Subarus through Sommers both with George Katsafanas and couldn't be happier. There are 3 Subaru dealerships in the Milwaukee area and I checked out the inventory and spoke with salesmen at Katsafanas and couldn't be happier. There are 3 Subaru dealerships in the Milwaukee area and I checked out the inventory and spoke with salesmen at all three. George was by far the most down to earth and friendly of all I talked to. The vehicle I wanted was not in stock at any location but George found one for me 3 states away. He responded fast and got me the car I wanted. One of the other dealerships finally responded to my vehicle search- a month after my car was already delivered. Awesome job George! More